Easy access to everything. Friendly staff and the place is clean.

Not sure if 3* is too much So the positive: *location is good. Close to metro, walking distance to city centre. *Staff the lady who helped me with the check-in was great so friendly I was impressed and in general everyone is very nice. *Breakfast: my rate was with breakfast and was very good. *Views: if you are on the top floor I got amazing views *Good mattress The downside points: *WiFi in the rooms is almost non existent. You have to come down to reception and use the desks *TV doesn't work. This is 4*+ hotel a bit unacceptable for the TV not to be working *Although the staff are friendly they just don't give a dam about the WiFi not working. They tell you to ring reception so they can call the IT, we'll the number is always engaged. *Reception is just automatic machines like the supermarket. I was lucky I had the most amazing lady checking me in *The price for the bikes are too high I think *Pillows not the best I have seen *Noisy road

Not sure if 3* is too much So the positive: *location is good. Close to metro, walking distance to city centre. *Staff the lady who helped me with the check-in was great so friendly I was impressed and in general everyone is very nice. *Breakfast: my rate was with breakfast and was very good. *Views: if you are on the top floor I got amazing views *Good mattress The downside points: *WiFi in the rooms is almost non existent. You have to come down to reception and use the desks *TV doesn't work. This is 4*+ hotel a bit unacceptable for the TV not to be working *Although the staff are friendly they just don't give a dam about the WiFi not working. They tell you to ring reception so they can call the IT, we'll the number is always engaged. *Reception is just automatic machines like the supermarket. I was lucky I had the most amazing lady checking me in *The price for the bikes are too high I think *Pillows not the best I have seen *Noisy road

The wifi services very bad in this hotel. Staffs at front desk are not helpful at all.

The wifi services very bad in this hotel. Staffs at front desk are not helpful at all.

very disappointed with this hotel. We arrived from overseas expecting a basic service at this hotel. There was no internet in the room but good in the lobby. I called reception twice, then put through to IT who could not give me an eta(we where there for three days). we spoke to reception twice the first time we where lied too, the second time on leaving said we will organise something for you. i guess after three weeks that was rubbish as well. conclusion if you are are relying on the staff to do what they say or you rely on hotel internet give this place a miss.

very disappointed with this hotel. We arrived from overseas expecting a basic service at this hotel. There was no internet in the room but good in the lobby. I called reception twice, then put through to IT who could not give me an eta(we where there for three days). we spoke to reception twice the first time we where lied too, the second time on leaving said we will organise something for you. i guess after three weeks that was rubbish as well. conclusion if you are are relying on the staff to do what they say or you rely on hotel internet give this place a miss.

Very nice spacious hotel room which a luxury feel for an affordable price. Hotel was close to the main bus stop and/or metro station which main moving around very easy. Many bikes and e-bikes around the hotel to get you to the main attractions. I preferer the bikea over public transportation because it was fun :)

Very nice spacious hotel room which a luxury feel for an affordable price. Hotel was close to the main bus stop and/or metro station which main moving around very easy. Many bikes and e-bikes around the hotel to get you to the main attractions. I preferer the bikea over public transportation because it was fun :)

I asked for a room service for dinner. called the restaurant a few times with my cell phone because the rooms has no phones after four or fifth try I wanted to call reception directly. They took my order and told me that they are busy and cannot bring the food upstairs to my room, so I got dressed again go down and show that the restaurant isn’t crowded at all and three waiters are just standing there, I took the tray and went up to my room by myself without any apologies or something, I am a VIP customer of Radisson and stayed this hotel maybe 10 times. And the breakfast quality and buffet wasn’t good as before.

I asked for a room service for dinner. called the restaurant a few times with my cell phone because the rooms has no phones after four or fifth try I wanted to call reception directly. They took my order and told me that they are busy and cannot bring the food upstairs to my room, so I got dressed again go down and show that the restaurant isn’t crowded at all and three waiters are just standing there, I took the tray and went up to my room by myself without any apologies or something, I am a VIP customer of Radisson and stayed this hotel maybe 10 times. And the breakfast quality and buffet wasn’t good as before.

Nice location & good rooms

Nice location & good rooms

It was a pleasant two night stay to get over the jet lag. It’s a large, busy property and self check-in seems to be the norm, luckily I had some assistance. I got a complimentary upgrade; the view from my room was spectacular. The concierge suggested I take a seaplane to Aarhus, which I ended up doing, and it was fantastic!

It was a pleasant two night stay to get over the jet lag. It’s a large, busy property and self check-in seems to be the norm, luckily I had some assistance. I got a complimentary upgrade; the view from my room was spectacular. The concierge suggested I take a seaplane to Aarhus, which I ended up doing, and it was fantastic!

Great lookout over Copenhagen. 20 minute walk to city centre. We would probly stay closer to the city centre next time

Great lookout over Copenhagen. 20 minute walk to city centre. We would probly stay closer to the city centre next time

Lovely hotel, very modern with incredible service from staff. When we stayed it was very warm and the room we were in you couldn’t open the window and there was no air con but staff brought up a fan at our first request. Location is a short walk from metro stations and the city centre. Would definitely stay here again.

It was great! Would highly recommend!

Lovely hotel, very modern with incredible service from staff. When we stayed it was very warm and the room we were in you couldn’t open the window and there was no air con but staff brought up a fan at our first request. Location is a short walk from metro stations and the city centre. Would definitely stay here again.

It was great! Would highly recommend!

Radisson Blu was close to the train station and the city was just 2 stations away. Had a good view of Copenhagen CBD.

Radisson Blu was close to the train station and the city was just 2 stations away. Had a good view of Copenhagen CBD.

Unfortunately not the best experience. Check-in is done via self service screens, which require that you complete lots of information and -in our case- the reservation was not found so we needed to wait again for someone to assist. This adds a lot of unnecessary friction to the process and dampens the arrival experience. Once the room was assigned, we arrived to a room with separate beds. Our reservation clearly stated “queen bed”, but we were told we needed to specify a preference in our booking reservation notes (!?). Very odd process - usually you get the room you reserve. Ultimately, after seeing the room, we had to go back down to the reception and they changed our room to a smaller room with a car park view - but with a queen bed. In the room, the TV did not work, shower gel was empty for 3 full days out the 4 of our stay and we had to leave a note to the cleaning crew for them to refill it, even though they were in the room every day for general cleaning, and finally the duvet cover was ripped (photo attached) which you don’t expect in a hotel. As a pro, the food in the lobby bar was nice and you can reserve bikes in advance.

Unfortunately not the best experience. Check-in is done via self service screens, which require that you complete lots of information and -in our case- the reservation was not found so we needed to wait again for someone to assist. This adds a lot of unnecessary friction to the process and dampens the arrival experience. Once the room was assigned, we arrived to a room with separate beds. Our reservation clearly stated “queen bed”, but we were told we needed to specify a preference in our booking reservation notes (!?). Very odd process - usually you get the room you reserve. Ultimately, after seeing the room, we had to go back down to the reception and they changed our room to a smaller room with a car park view - but with a queen bed. In the room, the TV did not work, shower gel was empty for 3 full days out the 4 of our stay and we had to leave a note to the cleaning crew for them to refill it, even though they were in the room every day for general cleaning, and finally the duvet cover was ripped (photo attached) which you don’t expect in a hotel. As a pro, the food in the lobby bar was nice and you can reserve bikes in advance.

WiFi system was very poor.

WiFi system was very poor.

The location is a bit away from the tourist-attractions, but there are bus lines right in from of the hotel and it's still walkable. The area is quiet with nice views. Cleaning team could have been more detailed. We had a pleasant stay in overall.

The location is a bit away from the tourist-attractions, but there are bus lines right in from of the hotel and it's still walkable. The area is quiet with nice views. Cleaning team could have been more detailed. We had a pleasant stay in overall.

We had a fantastic stay and the staff were very helpful.

Very clean, can walk to the city, public transportation across the road to and from the airport and the city

Much nicer and more amenities than some very pricey hotels which are more central. Really good routes both transport and walking.