Hotel needs updating, bedding was pilling and made me concerned for cleanliness

Hotel needs updating, bedding was pilling and made me concerned for cleanliness

Need was terrible! Total of maybe 15 guests yet when we arrived we were given a room on the 2nd floor. While we didn't specifically request 1st floor it would seem common sense to give them out first.

Need was terrible! Total of maybe 15 guests yet when we arrived we were given a room on the 2nd floor. While we didn't specifically request 1st floor it would seem common sense to give them out first.

Overall a good stay, friendly staff, felt safe walking the dog at night, good breakfast & plenty of parking. On this stay, my room probably should have been cleaned before i checked in- cob webs in lamp shades, at base of the wardrobe & floor, on light fixture over sink and two towels appeared to be stained.

Overall a good stay, friendly staff, felt safe walking the dog at night, good breakfast & plenty of parking. On this stay, my room probably should have been cleaned before i checked in- cob webs in lamp shades, at base of the wardrobe & floor, on light fixture over sink and two towels appeared to be stained.

The service and the accommodations were fine. We were a little disappointed that the pool water was not clean.

The pool did not work. They had an option for us the: we used the pool at their sister hotel down the road. A minor inconvenience they did their best to resolve.

They do not have automatic doors at the hotel entrance. I had a luggage cart with my pet in a large crate, along with my luggage and a cooler. I had to struggle to get the front door open and maneuver the cart in and out, which was pretty difficult. Also found several dead flies in the window and on the floor. The fridge also needed cleaning - something from a previous guest had dripped out in the fridge and wasn't cleaned up. Despite this, I will stay here again for one reason that's super important to small pet owners - they have barriers up underneath the beds which prevent the pets from hiding under them. My cat hates traveling and I've had a difficult time getting her out from under beds in other places.

The staff were very nice no complaints there. However, the room smelled like cigarette smoke and the pool did not look very clean and it was starting to have an algae bloom.

They do not have automatic doors at the hotel entrance. I had a luggage cart with my pet in a large crate, along with my luggage and a cooler. I had to struggle to get the front door open and maneuver the cart in and out, which was pretty difficult. Also found several dead flies in the window and on the floor. The fridge also needed cleaning - something from a previous guest had dripped out in the fridge and wasn't cleaned up. Despite this, I will stay here again for one reason that's super important to small pet owners - they have barriers up underneath the beds which prevent the pets from hiding under them. My cat hates traveling and I've had a difficult time getting her out from under beds in other places.

The room was clean, in reasonably good condition for a hotel in this price point and location. The grounds surrounding the hotel were non- descript and the area not very attractive. However the location was highly convenient especially to Summersville Lake and the New River Gorge area. Overall acceptable if you don’t plan to spend a lot of time in the room. Forget to mention that the staff were friendly and attentive.

The staff were very nice no complaints there. However, the room smelled like cigarette smoke and the pool did not look very clean and it was starting to have an algae bloom.

Fine, long check in, very unnecessary. Room was prepaid. ID and a credit card provided and still 900 questions. Nonsense

Fine, long check in, very unnecessary. Room was prepaid. ID and a credit card provided and still 900 questions. Nonsense

My daughter got bit overnight by fleas or bedbugs. Several bites

My daughter got bit overnight by fleas or bedbugs. Several bites

The decor is kinda like IKEA furniture, but really nice room and facilities.

The decor is kinda like IKEA furniture, but really nice room and facilities.

There was just a lack of professionalism in the people. There were kids crying and running in the hallways and it just wasn’t the normal super eight type of hotel.

Clean, convenient stop over, pets allowed, good value, Stayed at Summerville Sleep Inn many times over the years. Always well maintained and clean.

Clean, convenient stop over, pets allowed, good value, Stayed at Summerville Sleep Inn many times over the years. Always well maintained and clean.

Excellent I love this hotel each time I come.

Excellent I love this hotel each time I come.

Friendly staff close to everything

Friendly staff close to everything

The bed was comfortable and the shower was good. They also have breakfast. The cons were: Our room with a queen size bed was small. Seem cramped for my husband and I. There were no directional signs on the walls. Hard to find your way around. We had to walk up and down the hallway to find our room. The vending and pop machines were empty and the ice machine on the second floor was broken. For the price there definitely needs improvements.

The bed was comfortable and the shower was good. They also have breakfast. The cons were: Our room with a queen size bed was small. Seem cramped for my husband and I. There were no directional signs on the walls. Hard to find your way around. We had to walk up and down the hallway to find our room. The vending and pop machines were empty and the ice machine on the second floor was broken. For the price there definitely needs improvements.

Very clean, staff was very friendly. Breakfast was excellent. Building is older with a good bit of wear and tear. Our room was very damp and humid, and the carpet always felt wet,had to keep the air on cold, which was uncomfortable.

Very clean, staff was very friendly. Breakfast was excellent. Building is older with a good bit of wear and tear. Our room was very damp and humid, and the carpet always felt wet,had to keep the air on cold, which was uncomfortable.

When I initially booked, it did not give me a pet room. Front staff was accommodating and easily able to switch it to a pet room. The room was okay, reasonably clean, but did smell of old smoke. It was quiet. There were some grassy areas around to walk my dog. I thought the breakfast was pretty good.

When I initially booked, it did not give me a pet room. Front staff was accommodating and easily able to switch it to a pet room. The room was okay, reasonably clean, but did smell of old smoke. It was quiet. There were some grassy areas around to walk my dog. I thought the breakfast was pretty good.