Very nice, updated a little, the first young guy was very helpful and friendly. The second young guy was very sleepy.! Very disappointed. There was no coffee in the room or the lobby, only could get coffee at breakfast.

Very nice, updated a little, the first young guy was very helpful and friendly. The second young guy was very sleepy.! Very disappointed. There was no coffee in the room or the lobby, only could get coffee at breakfast.

Pros: The front desk staff was friendly & efficient, check-in was quick, the elevators ran smoothly, room was quiet, walkable distance to UGA without the price-gouging of city center. Cons: The pool/spa was closed (permanently), our room wasn't the cleanest, breakfast was sorely lacking, the person managing the food area was filing her nails over the buffet, so we skipped the underwhelming breakfast options.

Pros: The front desk staff was friendly & efficient, check-in was quick, the elevators ran smoothly, room was quiet, walkable distance to UGA without the price-gouging of city center. Cons: The pool/spa was closed (permanently), our room wasn't the cleanest, breakfast was sorely lacking, the person managing the food area was filing her nails over the buffet, so we skipped the underwhelming breakfast options.

This hotel is disgusting. I’m not sure when the last time this room had actually been cleaned. The towels were stained. The cold water knob on the sink was broken with a random party sitting on the counter. The bathroom counter and mirrors were dirty along with the floor, walls, bathroom vent, lamp shade, shower curtain, etc. I kept my shoes or socks on any time I was in the room. I slept on top of the sheets and thankfully had brought my own pillow and blanket. I did check for bed bugs, but did not see any signs thankfully. The staff was friendly, but never once checked my ID, which is nice for checking in ease, but it also make me feel unsettled like security is not even thought of here. I understand the markup because of game day, but spending $800 on this stay for one night was just robbery. I will not be back.

This hotel is disgusting. I’m not sure when the last time this room had actually been cleaned. The towels were stained. The cold water knob on the sink was broken with a random party sitting on the counter. The bathroom counter and mirrors were dirty along with the floor, walls, bathroom vent, lamp shade, shower curtain, etc. I kept my shoes or socks on any time I was in the room. I slept on top of the sheets and thankfully had brought my own pillow and blanket. I did check for bed bugs, but did not see any signs thankfully. The staff was friendly, but never once checked my ID, which is nice for checking in ease, but it also make me feel unsettled like security is not even thought of here. I understand the markup because of game day, but spending $800 on this stay for one night was just robbery. I will not be back.

Close to the stadium

Check-in was smooth. I appreciated the host changing my room assignment to a room within the tower from one of the rooms on the lower level outside.

Check-in was smooth. I appreciated the host changing my room assignment to a room within the tower from one of the rooms on the lower level outside.

Excellent customer service

Excellent customer service

This was single handedly the worst hotel room I have ever stayed in. The floors in the entire room were dirty and looked like it had never been cleaned despite the overwhelming bleach smell. The bedding was covered in various stains throughout all the layers of covers and sheets and the shower/tub was disgusting and covered in stains and looked like it hadn't been cleaned in weeks. Overall, a very disgusting room and I will never stay at a Best Western again. I would have checked out but basically no hotels in the area had availability due to a Conference in town and football game. It was so gross when I got home i panicked cleaning everything that I brought into that room as it would not have surprised me is there were bed bugs. Management and staff overall should be very ashamed of themselves for giving rooms to people in that state.

Its was awesome what i didn't nobody wasnt at the front desk at all for me to pay to stay another night ,, they gave me a hard time this morning

Its was awesome what i didn't nobody wasnt at the front desk at all for me to pay to stay another night ,, they gave me a hard time this morning

From out of town had a dr appointment and this hotel was 2 blocks away

From out of town had a dr appointment and this hotel was 2 blocks away

This was a nightmare! We left a few hours after checking in! It was filthy, noisy and unsafe!

This was a nightmare! We left a few hours after checking in! It was filthy, noisy and unsafe!

Hotel.com twice in the last month has dropped the ball . This time i needed to make a simple change from friday to Saturday. Luckily the hotel helped me because i got out of Hotel.com . A month ago when I stayed in Ghost stores alabama.I use y'all and was billed twice by all and once by the hotel and I still haven't gotten that straightened out, so i'm not going to be using y'all anymore, I'll just pay extra to go directly through the hotel so I don't have to worry.About getting scammed thank you

Hotel.com twice in the last month has dropped the ball . This time i needed to make a simple change from friday to Saturday. Luckily the hotel helped me because i got out of Hotel.com . A month ago when I stayed in Ghost stores alabama.I use y'all and was billed twice by all and once by the hotel and I still haven't gotten that straightened out, so i'm not going to be using y'all anymore, I'll just pay extra to go directly through the hotel so I don't have to worry.About getting scammed thank you

This hotel is was convenient to move in my kid at college

This hotel is was convenient to move in my kid at college

It was convenient and reasonably priced. The area around it was a little questionable. Brock at the desk was good. It was everything that I needed.

It was convenient and reasonably priced. The area around it was a little questionable. Brock at the desk was good. It was everything that I needed.

Male receptionist rude and dismissive. Put him in the back. He’s not your customer facing employee.

Male receptionist rude and dismissive. Put him in the back. He’s not your customer facing employee.

Didn’t like it.

Didn’t like it.

Good

Good

It was over all good

It was over all good