Comforter between top sheet and bed sheet was filthy and stained. We removed it, just slept with sheet. If we turned heat on it smelled so not an option. Killed bug in bathroom. Overall disappointing.

Comforter between top sheet and bed sheet was filthy and stained. We removed it, just slept with sheet. If we turned heat on it smelled so not an option. Killed bug in bathroom. Overall disappointing.

Staff was very friendly and we were walkable to train and restaurants.

Quite functional for the price

I always stay at Double Tree nice accommodations

Spend a lot of money on a night stay. And pay to park in their own garage… I don’t understand why I should pay to park when I paid to stay

Phone in room was broken so had to go down to lobby three times to report that Engineering never showed up to fix broken A/C in the room. Was never fixed my entire stay. Not acceptable service from my perspective.

Hotel is very old. The elevator was very slow and we got stuck betwen floors for a few miniutes. Staff was nice. A fire alarm went off at 430am. We had to evacuate the building for 10mn. Not many options in this city.

Hotel is very old. The elevator was very slow and we got stuck betwen floors for a few miniutes. Staff was nice. A fire alarm went off at 430am. We had to evacuate the building for 10mn. Not many options in this city.

Have stayed here many times and would stay again

We were told garage was safe and it was not.

We were told garage was safe and it was not.

The Doubletree should be ashamed of the condition of the room, 605. It was filthy, needs a new toilet, the bathroom needs to be totally cleaned and repainted. I’m thankful I had cleaning wipes with me!

The Doubletree should be ashamed of the condition of the room, 605. It was filthy, needs a new toilet, the bathroom needs to be totally cleaned and repainted. I’m thankful I had cleaning wipes with me!

Apparently there was only one employee when arrived (around 6:00 pm). I waited at the desk for almost 29 minutes before anyone came to check me in. That was only after someone in line walked around the hotel and eventually found the employee in the kitchen. He was nice, but seemed unsure of how to handle that I had paid for parking already through hotels.com. The room was fine, but the intial experience put a negative spin on the stay.

Apparently there was only one employee when arrived (around 6:00 pm). I waited at the desk for almost 29 minutes before anyone came to check me in. That was only after someone in line walked around the hotel and eventually found the employee in the kitchen. He was nice, but seemed unsure of how to handle that I had paid for parking already through hotels.com. The room was fine, but the intial experience put a negative spin on the stay.

We like the price we paid for our stay. And also the cookies. The little front desk clerk was great at check in and security was very helpful with helping us when leaving.

We like the price we paid for our stay. And also the cookies. The little front desk clerk was great at check in and security was very helpful with helping us when leaving.

Property is stuck in 1980’s dingy and gloomy.

Property is stuck in 1980’s dingy and gloomy.

Very clean and neat

Very clean and neat

Overnight parking fee was reasonable and convenient.

Overnight parking fee was reasonable and convenient.

I did not like the inability to adjust the air conditioning unit in my room 610. The repairman was called, could not fix it. My husband was in bed ill, I could not be moved to another room. Second, the door did not close complete when departing from the room. Hotels I have stayed, the door automatically closes quickly behind you. In fact, when I returned to my room after going out, I thought someone may have entered the room as the door was cracked. I called security for someone to escort me inside as I did not feel safe entering. The unsafe climate of today makes everyone feel unsafe and I did not take a chance. Upon leaving today, I checked the door as I left, and yes, it did not closed completely.

I did not like the inability to adjust the air conditioning unit in my room 610. The repairman was called, could not fix it. My husband was in bed ill, I could not be moved to another room. Second, the door did not close complete when departing from the room. Hotels I have stayed, the door automatically closes quickly behind you. In fact, when I returned to my room after going out, I thought someone may have entered the room as the door was cracked. I called security for someone to escort me inside as I did not feel safe entering. The unsafe climate of today makes everyone feel unsafe and I did not take a chance. Upon leaving today, I checked the door as I left, and yes, it did not closed completely.

Parking recharge and breakfast recharge nothing free you pay a lot of money per night no value

Parking recharge and breakfast recharge nothing free you pay a lot of money per night no value

A great place to stay in downtown Willmington DE

A great place to stay in downtown Willmington DE

The hotel need updating badly. The towel hook in the bathroom almost falling apart. Shampo run out the thrid day n unusable broken shower gel bottle as well .

The hotel need updating badly. The towel hook in the bathroom almost falling apart. Shampo run out the thrid day n unusable broken shower gel bottle as well .