This is a tired hotel and the room was okay but nothing special. The shower was fixed without a gooseneck and dated, and the toiletries had no element of luxury. The carpet was worn and it had seen better days. Noise and loud chatter was heard from the nearby room, not satisfactory. The bed was comfortable and extra pillows were brought up fairly quickly when requested. The breakfast was poor and substandard. The refilling of the buffet was slow and all they had for coffee was instant Nescafé, which is very much under-delivering on the Mercure brand. I recently stayed at a budget hotel and it had soya milk, catered more for dietary requirements and the bathroom was more clean and modern. The Mercure breakfast was on a par with that sort of hotel. I would not be rushing back to stay there again given the choice and range of accommodation options in Aberdeen.

This is a tired hotel and the room was okay but nothing special. The shower was fixed without a gooseneck and dated, and the toiletries had no element of luxury. The carpet was worn and it had seen better days. Noise and loud chatter was heard from the nearby room, not satisfactory. The bed was comfortable and extra pillows were brought up fairly quickly when requested. The breakfast was poor and substandard. The refilling of the buffet was slow and all they had for coffee was instant Nescafé, which is very much under-delivering on the Mercure brand. I recently stayed at a budget hotel and it had soya milk, catered more for dietary requirements and the bathroom was more clean and modern. The Mercure breakfast was on a par with that sort of hotel. I would not be rushing back to stay there again given the choice and range of accommodation options in Aberdeen.

Need to get a place close by as i have bad legs

The staff were extremely helpful and very pleasant, the hotel was spotlessly clean

Great Staff

The premises and the neighborhood are charming, but the night staff was outstanding. My friend left her cell phone in our Edinburgh hotel. When she explained the situation to the man on Mercure Aberdeen's night desk, without asking, he was kind enough to contact the hotel in Edinburgh, ask them to look for it, and then put it aside for my friend to pick up upon our return. We were so appreciative!

The premises and the neighborhood are charming, but the night staff was outstanding. My friend left her cell phone in our Edinburgh hotel. When she explained the situation to the man on Mercure Aberdeen's night desk, without asking, he was kind enough to contact the hotel in Edinburgh, ask them to look for it, and then put it aside for my friend to pick up upon our return. We were so appreciative!

Bathroom very old and floor not level. Stair railings ornate and lovely. Room was clean.

Threadbare and dirty carpets, chair in the room was filthy, peeling wallpaper on walls and ceiling, one window would only open 4 inches, the other wouldn’t stay open at all which isn’t great in a room with no air conditioning, shower head fell apart. A very old and tired hotel that needs time and money spent on it. Much better available nearby for the same or similar cost. I’d give 5 stars to the person who took the photos for the website, they’re clearly very talented at showing something below par in its best light.

A good city centre hotel. Comfortable and convenient. Staff friendly and room comfortable. Breakfast was excellent!

A good city centre hotel. Comfortable and convenient. Staff friendly and room comfortable. Breakfast was excellent!

Needs USB ports in rooms. Parking is poor.

Needs USB ports in rooms. Parking is poor.

Room was dingy , noisy and worst bed ive ever slept in. Solid and on wheels so it moved when you lay on it. The room was also noisy all through the night with people coming and going

Room was dingy , noisy and worst bed ive ever slept in. Solid and on wheels so it moved when you lay on it. The room was also noisy all through the night with people coming and going

The property is very rundown and not in good condition. Our room door had been damaged and was repaired with Glue and Staples??? The bathroom is extremely dated and needs help The bed is an old thin spring mattress with very little padding Rooms are hot but you can open the windows and they do provide a fan but I wouldn’t stay on a hot weekend

The property is very rundown and not in good condition. Our room door had been damaged and was repaired with Glue and Staples??? The bathroom is extremely dated and needs help The bed is an old thin spring mattress with very little padding Rooms are hot but you can open the windows and they do provide a fan but I wouldn’t stay on a hot weekend

We stayed 2 nights. The room was ok but pillows were very hard. Bathroom was basic annd in need of ann upgrade: old fashioned taps, no shaving mirror and poor lighting. Bath/shower with curtain. Staff were very nice and helpful.

We stayed 2 nights. The room was ok but pillows were very hard. Bathroom was basic annd in need of ann upgrade: old fashioned taps, no shaving mirror and poor lighting. Bath/shower with curtain. Staff were very nice and helpful.

Was tired inside rooms. But okay. Staff were excellent. Convenience was perfect. Easy to get around city

Was tired inside rooms. But okay. Staff were excellent. Convenience was perfect. Easy to get around city

The ladies at the front desk were always so kind and helpful to me. Also had great breakfast options. Would definitely stay here again.

The pictures they show on their website/hotels.com are far from how the room actually was. The first room they put us in was in a horrible condition, it looked like it haven’t been upgraded at all since the 80s, was dirty and smelled bad. Complained and got a new rom, still nothing like the pictures. The bed was super uncomfortable and hard (no mattress topper). No air ventilation in the room. One of the worst hotels I’ve ever stayed at. Cannot believe this is a 4 star hotel.

The pictures they show on their website/hotels.com are far from how the room actually was. The first room they put us in was in a horrible condition, it looked like it haven’t been upgraded at all since the 80s, was dirty and smelled bad. Complained and got a new rom, still nothing like the pictures. The bed was super uncomfortable and hard (no mattress topper). No air ventilation in the room. One of the worst hotels I’ve ever stayed at. Cannot believe this is a 4 star hotel.

Quiet room and loved the towelheater

Quiet room and loved the towelheater

Very central. Easy walking distance of the shops and restaurants.

Very central. Easy walking distance of the shops and restaurants.

Sharon was great. I was able to check out at 12 no hassles and also there was no additional charge for food room service which is rare these days. Well done guys. I will be back

Sharon was great. I was able to check out at 12 no hassles and also there was no additional charge for food room service which is rare these days. Well done guys. I will be back

Good

Good