The hotel is very old, the carpet is very stained, the shower has mold everywhere. The rooms are not well cleaned everyday. We noticed that they do not vacuum the carpet daily. The only good thing is the location.

Great hotel, great staff!

5 star price tag for a 3 star hotel. 1. Rooms are dated. 2. Mould in shower 3. Hair-dryer broken after 3 mins use. Twice. Took 2 phone calls and one visit to the front desk to have it fixed next day 4. The coffee machine is very old and basic, hard to operate. Requested a kettle, got a 5 dollars boutique which did not cut off automatically. 5. No English communication in general 6. Room not serviced when back at 5pm. No one came after half an hour, even reception promised to send cleaner. 7. Complimentary wake up service in the morning by cleaner even DO NOT DISTURB sign hung out. Cleaner did not get in as we locked the door, not as BAD as the other reviewers experienced. 9. The breakfast is dull, service us poor, coffee terrible, and fruit not fresh. 10. If you want a hot shower, make sure to turn it on 5 minutes before you need it.

The Barceló continues to be a favorite in Mexico City. Its location is perfect for exploring both the historic center of town and Reforma Boulevard south towards the Zona Rosa. The staff is eager to assist and the food is wonderful.

5 star price tag for a 3 star hotel. 1. Rooms are dated. 2. Mould in shower 3. Hair-dryer broken after 3 mins use. Twice. Took 2 phone calls and one visit to the front desk to have it fixed next day 4. The coffee machine is very old and basic, hard to operate. Requested a kettle, got a 5 dollars boutique which did not cut off automatically. 5. No English communication in general 6. Room not serviced when back at 5pm. No one came after half an hour, even reception promised to send cleaner. 7. Complimentary wake up service in the morning by cleaner even DO NOT DISTURB sign hung out. Cleaner did not get in as we locked the door, not as BAD as the other reviewers experienced. 9. The breakfast is dull, service us poor, coffee terrible, and fruit not fresh. 10. If you want a hot shower, make sure to turn it on 5 minutes before you need it.

The Barceló continues to be a favorite in Mexico City. Its location is perfect for exploring both the historic center of town and Reforma Boulevard south towards the Zona Rosa. The staff is eager to assist and the food is wonderful.

Customer service was on point, location is great. Safe area, great food options. Beautiful hotel, comfortable beds.

Customer service was on point, location is great. Safe area, great food options. Beautiful hotel, comfortable beds.

I’m traveling a lot to your hotel with my team. This stay is one that I took the decision to move out to other property when I was diamond at Hilton. I made 4 rooms reservation this time and all the rooms were under the 5th floor when I a platinum meme bet from Expedia. All my team complained to me for noise and missing regular amenities plus quality of linen.

Upgraded to Premium level and received no towels on our second night!! Had to call down and wait. WOW!

Upgraded to Premium level and received no towels on our second night!! Had to call down and wait. WOW!

Overall a great stay.

Overall a great stay.

Great hotel. Delicious breakfast. Well-located. Will definitely stay here again.

Great hotel. Delicious breakfast. Well-located. Will definitely stay here again.

Love the beautiful hotel , the employees so nice and like the food so much. I would love to stay again.

Amazing place! Great staff . Wonderful facilities and great food. You need to stay here if you are wanting a place close to Reforma .

Amazing place! Great staff . Wonderful facilities and great food. You need to stay here if you are wanting a place close to Reforma .

Excellent

Excellent

Excellent Hotel!

Location - safe and central. Upscale hotel. The tourist tours provided. Great steak restaurant on site.

I enjoy my stay.

Nice facility at a reasonable price

easy o go all places that I like.

location.

Location

Great service and great location! Front desk was super friendly and helpful!

Property is very nice but in an area that had protest all weekend. The A/C did not work well. When they came to fix it they said it works but never could get the room under 20c.

Great service and great location! Front desk was super friendly and helpful!

Extra Safe Hotel. Been there many years many times; never lost anything or a disturbance. Very Close to great Restaurants!

Everything was perfect. Thank you.