On the 2nd night of a 4 day stay the A/C broke and I had to move to another room which was an inconvenience of packing and unpacking. At the end of the stay I asked for a discount for that one night and instead was offered 2 free drinks even though I was alone and leaving with no way of using the drinks. A discount would have been more appropriate.

On the 2nd night of a 4 day stay the A/C broke and I had to move to another room which was an inconvenience of packing and unpacking. At the end of the stay I asked for a discount for that one night and instead was offered 2 free drinks even though I was alone and leaving with no way of using the drinks. A discount would have been more appropriate.

Short staffed, limited menu bar closed Way to early

Great to be close to main part of town. Great pool. Good breakfast buffet.

Food was very good!! All staff were pleasant and prompt!! Very comfortable and quiet!

Wry good overall but there was a sewage-like smell that permeated the first floor.

Overall great hotel. Beds were very comfortable and loved opening the window for cool air at night. Loved the little pot for boiling water. Our person that checked us in wasn’t very friendly but overall our stay was very nice.

Decor & carpet worn and dated - would not stay here agsin

My wife and I had a great time at Royal Canadian Lodge. The staff was very attentive and professional with any questions we had. The concierge was also very helpful with us planning different days around the area. We had a junior suite and it had plenty of room to move around and lounge. The windows opened letting you breathe in the cool morning air while getting ready for your day. Our only complaint was security. We were getting ready one morning to go to Lake Louise, and well you have to be up super early. We had our music playing quietly on our phones as we aren’t loud people in general and are also respectful of other people. Long story short the security guard bangs on our door multiple times making more noise than our music. Not knowing what was going on we called down to front desk to check if this guy was legit before opening door. Evidently they do nightly rounds, but front desk said there have been no complaints from any guest so they have no idea why he knocked. He was really pushy and asked where we were going and why we were going so early, very intrusive. Just to double check when we got back to the hotel later that evening, my wife turned up the music and I stood outside the door, the ONLY way I could hear the music from outside the room was with my ear to the door, and that’s with it turned to max on phone. That would be our only complaint. Everything else was flawless and perfect with everything else..

This hotel was awesome. It was very walkable to downtown Banff, which was just a wonderful city. Our suite was homey and comfortable with a cozy fireplace. The pool, hot tub area was very unique. Staff was friendly.

This hotel was awesome. It was very walkable to downtown Banff, which was just a wonderful city. Our suite was homey and comfortable with a cozy fireplace. The pool, hot tub area was very unique. Staff was friendly.

We were very pleased with the overall experience.

We were very pleased with the overall experience.

Beautiful hotel

Top notch. Highly recommend it. Great dining in area.

Beautiful hotel

Great stay! Thank you!

Great stay! Thank you!

Great location

Great location

We had a great stay here. Very close to downtown Banff and we found it easy to walk to most of the places we wanted to see. Also close to main transportation hub for Lake Louise, Lake Minnewanka, Banff Springs Hotel and Gondola etc. The only thing was the pool and fitness centre only open at 10 am, a bit late for me, but probably fine for most people who would rather swim/work out in the evening (both are open until 11 pm).

We had a great stay here. Very close to downtown Banff and we found it easy to walk to most of the places we wanted to see. Also close to main transportation hub for Lake Louise, Lake Minnewanka, Banff Springs Hotel and Gondola etc. The only thing was the pool and fitness centre only open at 10 am, a bit late for me, but probably fine for most people who would rather swim/work out in the evening (both are open until 11 pm).

Definitely a 5 Star stay! Would recommend.

Definitely a 5 Star stay! Would recommend.

Enjoyed our stay

Enjoyed our stay

Good choice for an affordable stay on Banff Avenue. It's a bit of a walk to the stores, approx. 8 mins, but it's quieter at that end of the avenue, which is a bonus. There are lots of restaurants and cafes close by too. Our king suite was lovely, spacious, and had everything we could ask for regarding our comfort. The staff at the front desk were really pleasant and welcoming each time we entered the hotel.

Our family stayed for two nights, and the experience was wonderful. The hotel is in a convenient location, just a few minutes’ walk from Banff downtown. The atmosphere was peaceful, and everything was clean. Our two daughters loved the pool, and we appreciated the relaxing hot tub and steam room after a long hike. The reception girl did her best to assist us when we arrived, which made our check-in smooth and welcoming. Overall, we had a fantastic time. What we liked most was the quiet environment and the quick access to the lobby and elevator, without the long wait times you often find in larger hotels.

Our family stayed for two nights, and the experience was wonderful. The hotel is in a convenient location, just a few minutes’ walk from Banff downtown. The atmosphere was peaceful, and everything was clean. Our two daughters loved the pool, and we appreciated the relaxing hot tub and steam room after a long hike. The reception girl did her best to assist us when we arrived, which made our check-in smooth and welcoming. Overall, we had a fantastic time. What we liked most was the quiet environment and the quick access to the lobby and elevator, without the long wait times you often find in larger hotels.

Easy to find. Easy parking. Clean and spacious room. Bit of a walk to the downtown blocks.

Wonderful property! Everything we needed to have a great time in Banff and the surrounding area! Close to shopping and multiple places to eat. Free underground parking was an added bonus! We’ll definitely be back!

Wonderful property! Everything we needed to have a great time in Banff and the surrounding area! Close to shopping and multiple places to eat. Free underground parking was an added bonus! We’ll definitely be back!