Having gone to school in Charlottesville, I knew the Red Roof isn't exactly the newest product on the block. However, for a vintage building, the team there has made their rooms as clean & polished as possible & staff was very helpful upon check in. It was clear they were giving full effort to make each guest comfortable. Compared to other choices that were $200 a night, there is good value here for the middle price range. Downsides were that the continental breakfast was pretty sparse (we skipped it) and we had two bugs in our room. Upside was the Jacuzzi in the larger room was awesome, worked like a charm & I would totally book again. Unusual to have it next to the bed but actually very fun for kids or of course those special date nights 💋❤

Having gone to school in Charlottesville, I knew the Red Roof isn't exactly the newest product on the block. However, for a vintage building, the team there has made their rooms as clean & polished as possible & staff was very helpful upon check in. It was clear they were giving full effort to make each guest comfortable. Compared to other choices that were $200 a night, there is good value here for the middle price range. Downsides were that the continental breakfast was pretty sparse (we skipped it) and we had two bugs in our room. Upside was the Jacuzzi in the larger room was awesome, worked like a charm & I would totally book again. Unusual to have it next to the bed but actually very fun for kids or of course those special date nights 💋❤

Staff not as engaging as compared to staff from other hotels we stayed at during this trip. BEST showerhead we have ever experienced in any hotel! It’s better than the one we have at home!

Staff not as engaging as compared to staff from other hotels we stayed at during this trip. BEST showerhead we have ever experienced in any hotel! It’s better than the one we have at home!

This hotel is an embarrassment. The employees were rude and incompetent. The entire hotel was filthy. It located in an isolated area that is walkable to absolutely nothing.

This hotel is an embarrassment. The employees were rude and incompetent. The entire hotel was filthy. It located in an isolated area that is walkable to absolutely nothing.

This hotel was not up to the standards of a Red Roof Inn, or of any operational hotel chain in the world. The soap dispenser by the sink would only dispense a tiny drip of soap and the body wash dispenser in the bath tub did not work at all. The remote for the tv did not work and was covered in chocolate. When we called the front desk to tell them about the soap dispensers, they were rude and told us to use the shampoo instead. At checkout, front desk staff didn’t ask how our stay was, apparently because they do not care about customer satisfaction at all.

This hotel was not up to the standards of a Red Roof Inn, or of any operational hotel chain in the world. The soap dispenser by the sink would only dispense a tiny drip of soap and the body wash dispenser in the bath tub did not work at all. The remote for the tv did not work and was covered in chocolate. When we called the front desk to tell them about the soap dispensers, they were rude and told us to use the shampoo instead. At checkout, front desk staff didn’t ask how our stay was, apparently because they do not care about customer satisfaction at all.

For the price, it is a fine place to stay and the customer service was great.

For the price, it is a fine place to stay and the customer service was great.

Bed sheets and towels had various stains on them. Toilet dirty. Ants crawling on the sheets. Overall this hotel is disgusting.

Bed sheets and towels had various stains on them. Toilet dirty. Ants crawling on the sheets. Overall this hotel is disgusting.

Elevator broken. Got rooms opposite sides of the building. Wasn't a very pleasant staff who checked us in.

clean room, exterior and lobby could use updating, but the room was ok

The staff was outstanding and very helpful.

Elevator broken. Got rooms opposite sides of the building. Wasn't a very pleasant staff who checked us in.

The staff was outstanding and very helpful.

clean room, exterior and lobby could use updating, but the room was ok

Very clean, quiet and convenient! Thank you

Very clean, quiet and convenient! Thank you

Front desk bald guy was very rude. Don’t work in hospitality if you don’t know how to talk to people.

Front desk bald guy was very rude. Don’t work in hospitality if you don’t know how to talk to people.

The staff at the front desk wasn't courteous, I was promised a room on the lower level but never received the accomodations.

The staff at the front desk wasn't courteous, I was promised a room on the lower level but never received the accomodations.

Our room was very clean, the bed was comfortable, the jetted tub was wonderful after our long drive, there was plenty of hot water and pressure in the shower and the self-serve breakfast was terrific.

Our room was very clean, the bed was comfortable, the jetted tub was wonderful after our long drive, there was plenty of hot water and pressure in the shower and the self-serve breakfast was terrific.

Very comfortable for the price

Very comfortable for the price

Great

Great

Awesome property clean rooms. Staff is excellent!

Awesome property clean rooms. Staff is excellent!