We booked the room high floor but they gave us ground floor. We had to stay for the first night and next day we wanted to check out. The staff was helpful and they refund us.

We booked the room high floor but they gave us ground floor. We had to stay for the first night and next day we wanted to check out. The staff was helpful and they refund us.

The room had a smell and old furniture

The room had a smell and old furniture

Good service

Second time my booking is canceled. First time, I had booked a 1 king bedroom and was told my toddler is considered an adult therefore we would need a room with 2 beds. The lady was rude and unhelpful. Second time, we were delayed in traffic for 5 hours. What should have been a 5 hour drive turned into 12. I called in regards to 2 booked rooms at 10:30 PM check-in day to notify the hotel staff we were delayed. Whomever I spoke with on shift notified me that as long as we check-in before 11 AM the following day our reservation would not be canceled. Dealt with the same lady as the first time amd yet again to only be told since we did not check-in by midnight our rooms were canceled. Had to find new hotel after being up for 24 hours.

Most buttery soft sheets i have ever slept on.

Most buttery soft sheets i have ever slept on.

Second time my booking is canceled. First time, I had booked a 1 king bedroom and was told my toddler is considered an adult therefore we would need a room with 2 beds. The lady was rude and unhelpful. Second time, we were delayed in traffic for 5 hours. What should have been a 5 hour drive turned into 12. I called in regards to 2 booked rooms at 10:30 PM check-in day to notify the hotel staff we were delayed. Whomever I spoke with on shift notified me that as long as we check-in before 11 AM the following day our reservation would not be canceled. Dealt with the same lady as the first time amd yet again to only be told since we did not check-in by midnight our rooms were canceled. Had to find new hotel after being up for 24 hours.

Decent bed. Clean shower. Aside from the odd amounts of rolliepollies and the desk chick on the first night, it was okay. Not for the price though.

Decent bed. Clean shower. Aside from the odd amounts of rolliepollies and the desk chick on the first night, it was okay. Not for the price though.

It was right what we needed for our short stay. The hotel is close to many restaurants and shopping, it was pretty clean and the bed was really nice and comfortable. One thing I’m not used to is having the bed made every other day.

It was right what we needed for our short stay. The hotel is close to many restaurants and shopping, it was pretty clean and the bed was really nice and comfortable. One thing I’m not used to is having the bed made every other day.

Large refurbished motel rooms, very clean and comfortable. Great location. However it was all let down by poor customer service at reception…my flight was delayed, I already checked in online, but sleepy receptionist finally came out after 15 mins of ringing bell. She took a while to find reservation, was rude, made me pre authorize another credit card and literally threw my id and key card on the counter, told me not to come back to reception tomorrow to leave the key in the room, then yawned in my face and turned her back.

Large refurbished motel rooms, very clean and comfortable. Great location. However it was all let down by poor customer service at reception…my flight was delayed, I already checked in online, but sleepy receptionist finally came out after 15 mins of ringing bell. She took a while to find reservation, was rude, made me pre authorize another credit card and literally threw my id and key card on the counter, told me not to come back to reception tomorrow to leave the key in the room, then yawned in my face and turned her back.

Conveniently located next to the mall and a lot of restaurants

Conveniently located next to the mall and a lot of restaurants

It’s newly renovated and looks better inside than outside

It’s newly renovated and looks better inside than outside

Super clean and safe to stay

Super clean and safe to stay

The property was has a clean parking lot. As we entered the room it appeared to be clean... but not really. Pulled back the sheets and hair and crumbs were in the bed. Strans of hair was on the floor in the bathroom area. The ironing board and the iron was not in working condition. They say the have a continial breakfast.... that was not the case at all. All they had was bluberry muffins coffee with only coffe. No sugir for the coffee and did the have a stir stick or a spoon the clerk was no concern... just kept saying that's all we have just "Grab and Go" ... to yell the truth there was nothing to grab. The clerk was not friendly at all.. will not be staying her again.

The property was has a clean parking lot. As we entered the room it appeared to be clean... but not really. Pulled back the sheets and hair and crumbs were in the bed. Strans of hair was on the floor in the bathroom area. The ironing board and the iron was not in working condition. They say the have a continial breakfast.... that was not the case at all. All they had was bluberry muffins coffee with only coffe. No sugir for the coffee and did the have a stir stick or a spoon the clerk was no concern... just kept saying that's all we have just "Grab and Go" ... to yell the truth there was nothing to grab. The clerk was not friendly at all.. will not be staying her again.

You get what you pay for. It wasn't horrible . Wasn't the cleanest, could have been cleaner. Towels were stained. The flat Sheets had stains. The door lock didn’t lock all the way. Gap at the bottom of the door.

You get what you pay for. It wasn't horrible . Wasn't the cleanest, could have been cleaner. Towels were stained. The flat Sheets had stains. The door lock didn’t lock all the way. Gap at the bottom of the door.

Miss not having a Keurig. But room was nice and staff was on top of everything. I keep going back when in Downey.

Miss not having a Keurig. But room was nice and staff was on top of everything. I keep going back when in Downey.

The room smells a lot of mold and I didn’t liked

The room smells a lot of mold and I didn’t liked

Rooms were clean and the beds very comfortable

Rooms were clean and the beds very comfortable

Worst Hotel in my life, no cleaning room for all my stay, smells old, sticky floors, staff really bad service