I liked the staff, cleanness, hospitality and amenities But the food in breakfast was horrible unfortunately

I liked the staff, cleanness, hospitality and amenities But the food in breakfast was horrible unfortunately

The resort is a bit threadbare, the rooms were spacious, but in need of repair. The property has all of the essentials. The food was copious, but mediocre in quality. The beach access was easy, staff were very accommodating. Internet was intermittent and slow.

The resort is a bit threadbare, the rooms were spacious, but in need of repair. The property has all of the essentials. The food was copious, but mediocre in quality. The beach access was easy, staff were very accommodating. Internet was intermittent and slow.

Staff feedback email To Sharm Dreams Resort, Having spent 10 nights at this hotel I would like to say a special thank you to the following staff members: Reda Mohmoud Is welcome and continued customer care was great throughout our stay, it was faultless. He genuinely cares about your guests. Let hope he can achieve Restaurant MGR soon. Alesia Pavlova This staff member ensures happiness is not a destination it’s a method of life. She really does make a huge difference in a positive way to the running of your hotel. Her smile, her attentiveness, her care is unfounded and real. She has a busy role in your organisation, but finds time to take care of all the guests needs. I worked in hotel and catering for over 10 years, and to find an employee like Alesia is very difficult. My recommendation would be to keep her, look after her and allow her growth within your organisation as more senior posts become available. She will give you, the employer and your customers her all. Without a doubt she is made for management. Once again thank you for making Ria and I feel very welcome in Sharm Dreams Resort. Michael & Ria Michael Collinson Director Inner City Networks Ltd T: 44 7934 093 865 E: [email protected]

Staff feedback email To Sharm Dreams Resort, Having spent 10 nights at this hotel I would like to say a special thank you to the following staff members: Reda Mohmoud Is welcome and continued customer care was great throughout our stay, it was faultless. He genuinely cares about your guests. Let hope he can achieve Restaurant MGR soon. Alesia Pavlova This staff member ensures happiness is not a destination it’s a method of life. She really does make a huge difference in a positive way to the running of your hotel. Her smile, her attentiveness, her care is unfounded and real. She has a busy role in your organisation, but finds time to take care of all the guests needs. I worked in hotel and catering for over 10 years, and to find an employee like Alesia is very difficult. My recommendation would be to keep her, look after her and allow her growth within your organisation as more senior posts become available. She will give you, the employer and your customers her all. Without a doubt she is made for management. Once again thank you for making Ria and I feel very welcome in Sharm Dreams Resort. Michael & Ria Michael Collinson Director Inner City Networks Ltd T: 44 7934 093 865 E: [email protected]

Excellent

Excellent

Exc

Good location. I paid full price for a hotel whose pool area was totally under construction. i felt the value was not there. Misled by EXPEDIA advertising!!!!

Good location. I paid full price for a hotel whose pool area was totally under construction. i felt the value was not there. Misled by EXPEDIA advertising!!!!

Rellay bad food ,one pf the terrible food that i ate in hotel, ever y day is the same and not opportunity of choice at all. Breakfast:eggs,foul,falgel,hotdog,potatos,some poorest cakes,ugly cheeze,vetgtbelas. Dinner: pasta,beef, chicken,rice , potatos,fish. Not taste at all . Except the food everything elsa was good

Rellay bad food ,one pf the terrible food that i ate in hotel, ever y day is the same and not opportunity of choice at all. Breakfast:eggs,foul,falgel,hotdog,potatos,some poorest cakes,ugly cheeze,vetgtbelas. Dinner: pasta,beef, chicken,rice , potatos,fish. Not taste at all . Except the food everything elsa was good

The worst stay experience I have ever had, this hotel doesn't deserve one start . I had to cancel my stay after 2 nights due to 1- Unclean places 2- Food caused health problems for all my family members. 3- Service delays, I do a request then I get a response after 12 hours even for simplest things like getting a clean glasses in the room. 4- Team is unprofessional and not even friendly.

The worst stay experience I have ever had, this hotel doesn't deserve one start . I had to cancel my stay after 2 nights due to 1- Unclean places 2- Food caused health problems for all my family members. 3- Service delays, I do a request then I get a response after 12 hours even for simplest things like getting a clean glasses in the room. 4- Team is unprofessional and not even friendly.

Best place to stay ever in Sharm El-Sheikh! I had to check out very early in the morning, but this guy at the reception (Sameh Ashraf) was super nice and willing to help me and my company. I'd like to revisit this place. Don't hesitate to choose this place and find Sameh at the front, he is the best!

Best place to stay ever in Sharm El-Sheikh! I had to check out very early in the morning, but this guy at the reception (Sameh Ashraf) was super nice and willing to help me and my company. I'd like to revisit this place. Don't hesitate to choose this place and find Sameh at the front, he is the best!

Wouldn't give this hotel a 1 star... filthy place Greeted at reception with incompetent staff no knowledge of stay had to email them my booking. Room was tired full of ants. The main restaurant was a free for all never a clean table no service the worst food ever I have experienced no managers visible to complain to. Whoever the general manager is of this shambles should be ashamed.

Wouldn't give this hotel a 1 star... filthy place Greeted at reception with incompetent staff no knowledge of stay had to email them my booking. Room was tired full of ants. The main restaurant was a free for all never a clean table no service the worst food ever I have experienced no managers visible to complain to. Whoever the general manager is of this shambles should be ashamed.

The reservation staff is a disaster. I used "message hotel" function in Expedia. Well they did reply my message they replied fast. But they never replied(or read) again after my second message.....that made me call their reservation but it was another hell.... I called reservation office but ALWAYS NO ONE ANSWERS. do you know how many times I have called to actually reach a real person? 35 times!!!!!!! but that real human said he will transfer me to another person and finally it ended up as no one answering again.....endless circle....

The reservation staff is a disaster. I used "message hotel" function in Expedia. Well they did reply my message they replied fast. But they never replied(or read) again after my second message.....that made me call their reservation but it was another hell.... I called reservation office but ALWAYS NO ONE ANSWERS. do you know how many times I have called to actually reach a real person? 35 times!!!!!!! but that real human said he will transfer me to another person and finally it ended up as no one answering again.....endless circle....

Nice hotel - nuce stuff - but the conditions very bad and food not good they have sane food same taste every day

The location is very conveniently close to the beach, that you can reach walking across the street and through another resort: five minutes maximum. The rooms are scattered across a park with several swimming pool, and they are reasonably maintained.

The location is very conveniently close to the beach, that you can reach walking across the street and through another resort: five minutes maximum. The rooms are scattered across a park with several swimming pool, and they are reasonably maintained.

The phone line did not work and I could not call in. No one replied to my question submitted to their website. The website said there was airport pickup but there wasn’t. It also said free wifi, but the wifi wasn’t free. As well, my air conditioning didn’t work and it was very very hot. Lastly, my room stunk of cigarettes but they wouldn’t let me change rooms.

The phone line did not work and I could not call in. No one replied to my question submitted to their website. The website said there was airport pickup but there wasn’t. It also said free wifi, but the wifi wasn’t free. As well, my air conditioning didn’t work and it was very very hot. Lastly, my room stunk of cigarettes but they wouldn’t let me change rooms.

Check in took some time to prepare the room, although I reached at 8 pm. Room was average size and clean but the AC was noisy. Bathroom curtain was not clean! Breakfast was not that good. Service was poor as I need to call several times to got my room made up and get towels. Check out was fast.

Check in took some time to prepare the room, although I reached at 8 pm. Room was average size and clean but the AC was noisy. Bathroom curtain was not clean! Breakfast was not that good. Service was poor as I need to call several times to got my room made up and get towels. Check out was fast.

Not bad buth the rooms need renovation

Not bad buth the rooms need renovation

Enjoyable vacation