Worst Marriott I have been too. Very old n not kept up

Worst Marriott I have been too. Very old n not kept up

Needs a little renovation

Needs a little renovation

Wonderful management

Wonderful management

The staff and facilities were nice, but the check-in policies are absurd. I called the day before to arrange for an early check-in and was told to confirm on the day of. When I called on the day, they said no early check-ins were available because the rooms weren't ready. Given that check-out is at 11am and it was 3pm, it’s hard to believe no rooms were available. I wanted to check in at 3pm, which is standard at most hotels, but at this Residence Inn, the check-in time was 4pm. I had a wedding at 4pm, and they still couldn’t accommodate me. I would not recommend this hotel.

The staff and facilities were nice, but the check-in policies are absurd. I called the day before to arrange for an early check-in and was told to confirm on the day of. When I called on the day, they said no early check-ins were available because the rooms weren't ready. Given that check-out is at 11am and it was 3pm, it’s hard to believe no rooms were available. I wanted to check in at 3pm, which is standard at most hotels, but at this Residence Inn, the check-in time was 4pm. I had a wedding at 4pm, and they still couldn’t accommodate me. I would not recommend this hotel.

Clean and parking but the guy charged me card like 5 times even though I booked it on expedia

Clean and parking but the guy charged me card like 5 times even though I booked it on expedia

I was skeptical after booking and then reading the negative reviews that maybe we didn't make the right choice. To my surprise, the room was extremely clean up on arrival, absolutely no complaints about the room and it's comfort. Front staff was very pleasant. My only complaint was about the pool, which was quite chilly (I don't think it was heated). The pool light was broken and just hanging out the pool, still attached to the inside that left a hole in the pool, which kinda spooked us all out. Also the broken belt for the heat in there was really loud and intrusive. Other than that, we enjoyed our stay and the breakfast was better than average hotels. The full size kitchen and two bedroom suit was perfect for our family needs. I would stay again.

I was skeptical after booking and then reading the negative reviews that maybe we didn't make the right choice. To my surprise, the room was extremely clean up on arrival, absolutely no complaints about the room and it's comfort. Front staff was very pleasant. My only complaint was about the pool, which was quite chilly (I don't think it was heated). The pool light was broken and just hanging out the pool, still attached to the inside that left a hole in the pool, which kinda spooked us all out. Also the broken belt for the heat in there was really loud and intrusive. Other than that, we enjoyed our stay and the breakfast was better than average hotels. The full size kitchen and two bedroom suit was perfect for our family needs. I would stay again.

A main reason for booking this hotel was for the pool. Unfortunately, despite consistently being told the pool was closed for cleaning it never opened during the entirety of our stay. Additionally, the surrounding grounds next to the hotel was covered in dangerous trash.

A main reason for booking this hotel was for the pool. Unfortunately, despite consistently being told the pool was closed for cleaning it never opened during the entirety of our stay. Additionally, the surrounding grounds next to the hotel was covered in dangerous trash.

We learned immediately that the pool was closed. Very disappointed.

I don't know how this hotel has an 8.2 rating, especially given all the terrible reviews I'm seeing now. I didn't read them initially because of the high rating and the fact it's a Marriot - I assumed it would be fine. While the beds were clean, the rug was torn up, the couch was stained, and the appliances were all dented. While those are all cosmetic, I really expected more from a Marriot. And the pool, a big part of why we chose here, was super cloudy and really questionable. God knows what's going on in there. I would not stay here again and would not recommend it.

We learned immediately that the pool was closed. Very disappointed.

I don't know how this hotel has an 8.2 rating, especially given all the terrible reviews I'm seeing now. I didn't read them initially because of the high rating and the fact it's a Marriot - I assumed it would be fine. While the beds were clean, the rug was torn up, the couch was stained, and the appliances were all dented. While those are all cosmetic, I really expected more from a Marriot. And the pool, a big part of why we chose here, was super cloudy and really questionable. God knows what's going on in there. I would not stay here again and would not recommend it.

Cleaning crew left wet towels in the room, white powder falling from the ceiling from the little horse running upstairs, toilet leaking when flushed, blood on thd wall, pullout couch mattress was filthy. Front desk tried to accommodate however at 11pm it was too inconvenient to pack up 4 kids and move. Definitely requesting a refund.

Cleaning crew left wet towels in the room, white powder falling from the ceiling from the little horse running upstairs, toilet leaking when flushed, blood on thd wall, pullout couch mattress was filthy. Front desk tried to accommodate however at 11pm it was too inconvenient to pack up 4 kids and move. Definitely requesting a refund.

Room service never came. Definitely outdated but fine overall.

Room service never came. Definitely outdated but fine overall.

This hotel is adequate but I could see where some people would be disappointed. Our room was a 2 bedroom/2 bath suite. The hallways and room was just okay and dated but it was quiet and comfortable. To start off, the kitchen garbage was overflowing when we walked in. That wasn't a good start. There was an electric start gas fireplace that didn't work. I appreciated the utensils but the drawer they were in was broken. The old time mechanical thermostat worked well. The in-room heat/AC worked well for us but the dust and dirt from the vents accumulated on the dated "popcorn" finished ceiling. The couch had visible stains on the cushions. I tried flipping the cushions but the other side was even worse. Our bed was comfortable and the sheets were clean. The TV in the bedroom was cleaned with a dirty rag and was very streaky. The tissue box in the bathroom had one tissue left with the blue line on it indicating to the cleaning staff that the box was empty. The bathroom was clean and everything worked well. Oddly, the way the property is designed with the parking, there are very few spots (4) by the front door, so you need to park further away to access your room. We used a side door to save time carrying our stuff. All in all, it was comfortable but not great.

This hotel is adequate but I could see where some people would be disappointed. Our room was a 2 bedroom/2 bath suite. The hallways and room was just okay and dated but it was quiet and comfortable. To start off, the kitchen garbage was overflowing when we walked in. That wasn't a good start. There was an electric start gas fireplace that didn't work. I appreciated the utensils but the drawer they were in was broken. The old time mechanical thermostat worked well. The in-room heat/AC worked well for us but the dust and dirt from the vents accumulated on the dated "popcorn" finished ceiling. The couch had visible stains on the cushions. I tried flipping the cushions but the other side was even worse. Our bed was comfortable and the sheets were clean. The TV in the bedroom was cleaned with a dirty rag and was very streaky. The tissue box in the bathroom had one tissue left with the blue line on it indicating to the cleaning staff that the box was empty. The bathroom was clean and everything worked well. Oddly, the way the property is designed with the parking, there are very few spots (4) by the front door, so you need to park further away to access your room. We used a side door to save time carrying our stuff. All in all, it was comfortable but not great.

Very nice and good location

Very nice and good location

It was just decent.

It was just decent.

Very disappointed with breakfast, only eggs served scrambled, boiled, with cheese on a English muffin or quiche... no turkey sausage, no bacon, no ham no m meat at all... c'mon Marriott let's never let that happen again

Very disappointed with breakfast, only eggs served scrambled, boiled, with cheese on a English muffin or quiche... no turkey sausage, no bacon, no ham no m meat at all... c'mon Marriott let's never let that happen again

The bed was horrible, hard and uncomfortable! The room was dirty with splashes of who knows what on the bathroom door, dishwasher full of dishes prior to check in. Dresser was uneven and there was a bar of soap used to help keep it upright. Remote didn’t work well. Room heater not working. Breakfast was ok but no coffee and person was not available in kitchen to get new coffee. Left disappointed!

The bed was horrible, hard and uncomfortable! The room was dirty with splashes of who knows what on the bathroom door, dishwasher full of dishes prior to check in. Dresser was uneven and there was a bar of soap used to help keep it upright. Remote didn’t work well. Room heater not working. Breakfast was ok but no coffee and person was not available in kitchen to get new coffee. Left disappointed!