Laure was great at the check in desk. Joyce was very rude and tried to charge double for the rooms that were already paid.

Laure was great at the check in desk. Joyce was very rude and tried to charge double for the rooms that were already paid.

Great stay

Great stay

The hotel was excellent. Very fancy. 1km to city centre. Close to subway and the north train station.

The hotel was excellent. Very fancy. 1km to city centre. Close to subway and the north train station.

The Hotel Le Plaza is a wonderful stately hotel with a storied World War II history and impeccable accommodations. The standard rooms are huge in comparison with what most European hotel rooms seek to provide. It was clear from day 1 of my 6 night stay that the staff take their jobs seriously and seek to provide the most comfortable stay for their patrons. When I come back to Brussels, it will include booking this hotel again. The only drawback would be some of the surrounding area, which has numerous sex-type shops. I never felt like the area was dangerous, just a wee bit seedy. That said, the hotel's location was convenient to everything I needed in central Brussels region. Highly recommend!

The Hotel Le Plaza is a wonderful stately hotel with a storied World War II history and impeccable accommodations. The standard rooms are huge in comparison with what most European hotel rooms seek to provide. It was clear from day 1 of my 6 night stay that the staff take their jobs seriously and seek to provide the most comfortable stay for their patrons. When I come back to Brussels, it will include booking this hotel again. The only drawback would be some of the surrounding area, which has numerous sex-type shops. I never felt like the area was dangerous, just a wee bit seedy. That said, the hotel's location was convenient to everything I needed in central Brussels region. Highly recommend!

Nice clean hotel. Had a tap dripping non stop in bathroom. Location was great

Nice clean hotel. Had a tap dripping non stop in bathroom. Location was great

The hotel has an opulent feel. Our room was upgraded which is very lovely. We especially love the spiral staircase. Breakfast options are great and staff are friendly. Overall, it was a great experience.

The hotel has an opulent feel. Our room was upgraded which is very lovely. We especially love the spiral staircase. Breakfast options are great and staff are friendly. Overall, it was a great experience.

Poor customer service by the reception manager which spoilt my stay!

Poor customer service by the reception manager which spoilt my stay!

During our week-long stay at Hotel or Plaza Brussels for a work and leisure trip, we found both positives and negatives. The lobby was large and inviting, with plenty of seating. However, the plastic flowers, felt outdated and tacky. The hotel shows signs of wear and tear, with stained carpets, scratched furniture, and cracked walls. It’s clear that the hotel has seen better days and could use some renovation. The hotel is conveniently located within walking distance of many restaurants and shops. However, there are several adult shops nearby, which might not appeal to all guests. The area felt generally safe and accessible. Despite the worn-out appearance, the hotel was clean, and our room was spacious, providing ample space to relax and work. The staff was eventually helpful, though service could have been more prompt. Once engaged, they were courteous and willing to assist. While not without its charms, Hotel or Plaza Brussels would benefit from some refurbishment. The convenient location and large, clean rooms make it a decent option, but the worn condition and lackluster decor might lead us to consider other choices in the future.

Very great and clean

During our week-long stay at Hotel or Plaza Brussels for a work and leisure trip, we found both positives and negatives. The lobby was large and inviting, with plenty of seating. However, the plastic flowers, felt outdated and tacky. The hotel shows signs of wear and tear, with stained carpets, scratched furniture, and cracked walls. It’s clear that the hotel has seen better days and could use some renovation. The hotel is conveniently located within walking distance of many restaurants and shops. However, there are several adult shops nearby, which might not appeal to all guests. The area felt generally safe and accessible. Despite the worn-out appearance, the hotel was clean, and our room was spacious, providing ample space to relax and work. The staff was eventually helpful, though service could have been more prompt. Once engaged, they were courteous and willing to assist. While not without its charms, Hotel or Plaza Brussels would benefit from some refurbishment. The convenient location and large, clean rooms make it a decent option, but the worn condition and lackluster decor might lead us to consider other choices in the future.

Very great and clean

Very fancy and welcoming hotel; wishing walking distance of most landmarks

Very fancy and welcoming hotel; wishing walking distance of most landmarks

I really liked the hotel but did not like the location. There was trash on the ground when we walked to dinner. There were people sleeping on the sidewalk, asking for money as we passed by. There were several erotic stores in the same block. But the staff were great and I really liked our room, very clean, well maintained.

I really liked the hotel but did not like the location. There was trash on the ground when we walked to dinner. There were people sleeping on the sidewalk, asking for money as we passed by. There were several erotic stores in the same block. But the staff were great and I really liked our room, very clean, well maintained.

The Hotel is beautiful, clean, and the staff is very friendly. Room is very big, also the bathroom. The bed is very confortable. Great location, a few minutes walk to the amazing Grand Place. Recommended.

The Hotel is beautiful, clean, and the staff is very friendly. Room is very big, also the bathroom. The bed is very confortable. Great location, a few minutes walk to the amazing Grand Place. Recommended.

Everything was excellent!!!

Everything was excellent!!!

I really enjoyed my stay at the hotel. The location was good and the staff were friendly. The room was large and clean although a little dated. It would benefit from a lick of paint.

Fantastic hotel, good condition in quite an old style, area around is OK

Fantastic hotel, good condition in quite an old style, area around is OK

I really enjoyed my stay at the hotel. The location was good and the staff were friendly. The room was large and clean although a little dated. It would benefit from a lick of paint.

We spent two nights at Le Plaza and it was a very nice experience. A hotel with old-fashioned (in a positive way) atmosphere, far from the modern "hotel factories" you often meet. Very clean, good breakfast, helpful staff. And one of the finest bars (and I have been to many :-)) I have visited. Wonderful atmosphere. Highly recommended hotel!

We spent two nights at Le Plaza and it was a very nice experience. A hotel with old-fashioned (in a positive way) atmosphere, far from the modern "hotel factories" you often meet. Very clean, good breakfast, helpful staff. And one of the finest bars (and I have been to many :-)) I have visited. Wonderful atmosphere. Highly recommended hotel!