Decent hotel but the room needs upkeep and repairs. With a little effort it could be a nicer hotel.

Decent hotel but the room needs upkeep and repairs. With a little effort it could be a nicer hotel.

Very nice!

Very nice!

Room smelled like musty smoke. The sofa bed had dirty sheets...Carpet was stained and full of crumbs..I requested another room...The new room was a stifling 77 degrees despite the thermostat being set at 65...In the bedroom there was a portable ac unit plugged in..It was an upright box unit on the floor (like you would buy at WalMart)..I felt like I had checked in to a cheap motel not a $122/night Hilton owned hotel.. ...Actually, my wife and I couldn't believe that this was a Hilton hotel..The hotel appeared to be about 6 years overdue for a "complete" renovation... I asked if there were any other rooms available to try and she said they were all booked..I asked for a refund and was told I had to go through Expedia for my refund..I knew that would be unlikely so I said I would just stay in the first room which was the better of two evils...The front desk attendant then informed me that she had already checked me out and I would have to pay again for a new room..Unbelievable...I asked to speak to a manager whom she called immediately...The manager Nicole was GREAT...She apologized and after talking with the front desk attendant an available room magically materialized...The third room was in good shape and Nicole said I did not have to purchase it a second time...Thank you Nicole! We will not be returning to this hotel or any other of the same name...

Room smelled like musty smoke. The sofa bed had dirty sheets...Carpet was stained and full of crumbs..I requested another room...The new room was a stifling 77 degrees despite the thermostat being set at 65...In the bedroom there was a portable ac unit plugged in..It was an upright box unit on the floor (like you would buy at WalMart)..I felt like I had checked in to a cheap motel not a $122/night Hilton owned hotel.. ...Actually, my wife and I couldn't believe that this was a Hilton hotel..The hotel appeared to be about 6 years overdue for a "complete" renovation... I asked if there were any other rooms available to try and she said they were all booked..I asked for a refund and was told I had to go through Expedia for my refund..I knew that would be unlikely so I said I would just stay in the first room which was the better of two evils...The front desk attendant then informed me that she had already checked me out and I would have to pay again for a new room..Unbelievable...I asked to speak to a manager whom she called immediately...The manager Nicole was GREAT...She apologized and after talking with the front desk attendant an available room magically materialized...The third room was in good shape and Nicole said I did not have to purchase it a second time...Thank you Nicole! We will not be returning to this hotel or any other of the same name...

All non carpeted floors, bathroom, kitchen area were greasy and slick. Bathtub and toilet had scum rings. No privacy in the bedroom, the doors had a one inch gap when closed and did not lock or latch. Air conditioner was loud and ran all night. Sheets provided for the pull out bed did not fit the bed. Complementary breakfast was poor, ran out of forks, ran out of pastries, milk was room temp. Would not recommend. Will not stay here again.

All non carpeted floors, bathroom, kitchen area were greasy and slick. Bathtub and toilet had scum rings. No privacy in the bedroom, the doors had a one inch gap when closed and did not lock or latch. Air conditioner was loud and ran all night. Sheets provided for the pull out bed did not fit the bed. Complementary breakfast was poor, ran out of forks, ran out of pastries, milk was room temp. Would not recommend. Will not stay here again.

There was visible pet hair on carpet, bathtub was dirty and the bathroom smelled like urine, but I had my own Lysol wipes and hand held steamer, therefore I was able to clean up. The staff are very nice and courteous and breakfast was decent and the area felt safe.

There was visible pet hair on carpet, bathtub was dirty and the bathroom smelled like urine, but I had my own Lysol wipes and hand held steamer, therefore I was able to clean up. The staff are very nice and courteous and breakfast was decent and the area felt safe.

Great place

Great place

Room smelled like pets. Bedspread had black lint all over white bedspread. Breakfast booth seats all worn out and dirty for the price it needs a total remodel of rooms. They are large but nasty..not my idea of a suite

Room smelled like pets. Bedspread had black lint all over white bedspread. Breakfast booth seats all worn out and dirty for the price it needs a total remodel of rooms. They are large but nasty..not my idea of a suite

It was safe.

It was safe.

Nice

Nice

With this being my second time staying within 2 months, I'm still not impressed with the condition of the hotel...no pool, apparently the air isn't working in the lobby because I noticed 4 box fans all over in the lobby. The tubs in the bathrooms are horrible. You can't stand firmly in the tub to shower as there its bowed. Water just stands in the middle of the tub. I'm still looking for a regular hotel when I come to visit family.

With this being my second time staying within 2 months, I'm still not impressed with the condition of the hotel...no pool, apparently the air isn't working in the lobby because I noticed 4 box fans all over in the lobby. The tubs in the bathrooms are horrible. You can't stand firmly in the tub to shower as there its bowed. Water just stands in the middle of the tub. I'm still looking for a regular hotel when I come to visit family.

Check in was at 3. Got to the hotel at 345 and the room was still not ready. Waited an additional 15 mins for the room. The lobby was humid and extremely uncomfortable to wait in. When we finally got to the room, it was also hot and humid, it did not smell clean, the bathroom floor area was so wet, we almost fell when we stepped on the tile floor. It also smelled like wet dog.

Check in was at 3. Got to the hotel at 345 and the room was still not ready. Waited an additional 15 mins for the room. The lobby was humid and extremely uncomfortable to wait in. When we finally got to the room, it was also hot and humid, it did not smell clean, the bathroom floor area was so wet, we almost fell when we stepped on the tile floor. It also smelled like wet dog.

The property was dirty for the price I paid. The shower was gross. After an hour our socks were black because the carpet was so dirty did not feel comfortable because it was so dirty.

The property was dirty for the price I paid. The shower was gross. After an hour our socks were black because the carpet was so dirty did not feel comfortable because it was so dirty.

Our double 2-room king suite was canceled due to “maintenance” issues that were not explained. We purchased this suite for a purpose and were denied the opportunity to use it. Very disappointed and feeling scammed.

Our double 2-room king suite was canceled due to “maintenance” issues that were not explained. We purchased this suite for a purpose and were denied the opportunity to use it. Very disappointed and feeling scammed.

Just a couple cracked floor tiles in the bathroom, otherwise everything else was excellent.

Just a couple cracked floor tiles in the bathroom, otherwise everything else was excellent.

Cleanliness was somewhat clean, but not worth the rates

Cleanliness was somewhat clean, but not worth the rates

It was nice having a suite equipped with all the things we needed to spend our week visiting family and friends. There were some decorative items that needed some attention, such as holes where repairs had been made but not filled in or painted, but did not detract from our stay. Overall, a nice place.

It was nice having a suite equipped with all the things we needed to spend our week visiting family and friends. There were some decorative items that needed some attention, such as holes where repairs had been made but not filled in or painted, but did not detract from our stay. Overall, a nice place.