Grateful to get squeezed in but the hotel was very dirty. There was shoes in front of door. There were socks and comb on the floor in our room. The floor was sticky and was bathroom dirty. There was dirty dishes in stub on the floor in the hallway. No coffee in the lounge area in the morning.

The floor in our room was dirty and gritty. There was no shower curtain, had to go to desk to request.

The floor in our room was dirty and gritty. There was no shower curtain, had to go to desk to request.

We didn’t stay we left, the rooms were filthy dirty and there was mold on the pull out sofa bed mattress. The room stunk.

We didn’t stay we left, the rooms were filthy dirty and there was mold on the pull out sofa bed mattress. The room stunk.

For a tennis tournament with a group at another hotel. My only complaint was that vending was only good choice at night and expensive. And breakfast was lame

For a tennis tournament with a group at another hotel. My only complaint was that vending was only good choice at night and expensive. And breakfast was lame

Lady at check in was great. From there on out, no one was at desk. Checked in about 5, left immediately to go to a music festival . At midnight, when we finally went to our room, upon opening the door, it reeked like marijuana. There was no one to tell/report it to. Slept, showered & left. Still no one around.

Lady at check in was great. From there on out, no one was at desk. Checked in about 5, left immediately to go to a music festival . At midnight, when we finally went to our room, upon opening the door, it reeked like marijuana. There was no one to tell/report it to. Slept, showered & left. Still no one around.

Staff was not friendly. Room was dirty location was not ideal!!

Staff was not friendly. Room was dirty location was not ideal!!

We liked the room, customer service, and the area. We definitely be back to stay in the same spot. Thank you Extended Stay

We liked the room, customer service, and the area. We definitely be back to stay in the same spot. Thank you Extended Stay

room was dirty & had prior damage.

room was dirty & had prior damage.

Nice staff, quiet and clean..

Nice staff, quiet and clean..

One of our two rooms was located by the “trash room.” Didn’t know there was such a thing, but let me tell you, it smelled as bad as you would guess. Inside the room, it looked ok but smelled like rotten milk. The pullout couch had yellow stains all over it, suspect hair and crumbs. The other room was occupied when we opened the door…window open, trash, bedding strew about…we were given a replacement room and upon turning on the light we saw bugs scatter everywhere. Off the bed, under the furniture. Needless to say, we didn’t stay and ended up just driving four hours home in the middle of the night. One positive was an understanding young man at the front desk. He is recommending a refund and we are currently working on getting that back from hotels.com.

One of our two rooms was located by the “trash room.” Didn’t know there was such a thing, but let me tell you, it smelled as bad as you would guess. Inside the room, it looked ok but smelled like rotten milk. The pullout couch had yellow stains all over it, suspect hair and crumbs. The other room was occupied when we opened the door…window open, trash, bedding strew about…we were given a replacement room and upon turning on the light we saw bugs scatter everywhere. Off the bed, under the furniture. Needless to say, we didn’t stay and ended up just driving four hours home in the middle of the night. One positive was an understanding young man at the front desk. He is recommending a refund and we are currently working on getting that back from hotels.com.

The floor was very dirty, ask for it to bw cleaned and never was and had to clean it my self.

The floor was very dirty, ask for it to bw cleaned and never was and had to clean it my self.

This was the worst experience I ever had at a hotel. Several issues from a deluxe room being the size of a dorm room, had to pay for upgrade. What hotel don’t have an iron in the room. Front desk says not all the rooms have an iron and it’s unprofessional for me to go asking folks who has an iron. How about you have a check out list/time so you know who has the irons. Icing on the cake we step out and return to our room that has many “roaches” crawling all around. We had to shake out everything put other items in garbage bags and left food items. The kicker no staff anywhere to be found for us to check out and request refund. Had to actually call local police to get assistance with getting someone there to help customers. No security on the doors folks just walking in/out. And they wanted to still charge me for the day. I had to find another clean and safe hotel in the area and pay again while I’m still trying to get a refund. I don’t recommend this place and I will never stay here again no matter what city.

very rude staff

This was the worst experience I ever had at a hotel. Several issues from a deluxe room being the size of a dorm room, had to pay for upgrade. What hotel don’t have an iron in the room. Front desk says not all the rooms have an iron and it’s unprofessional for me to go asking folks who has an iron. How about you have a check out list/time so you know who has the irons. Icing on the cake we step out and return to our room that has many “roaches” crawling all around. We had to shake out everything put other items in garbage bags and left food items. The kicker no staff anywhere to be found for us to check out and request refund. Had to actually call local police to get assistance with getting someone there to help customers. No security on the doors folks just walking in/out. And they wanted to still charge me for the day. I had to find another clean and safe hotel in the area and pay again while I’m still trying to get a refund. I don’t recommend this place and I will never stay here again no matter what city.

Staff incredibly rude

very rude staff

Beautiful on the outside, out dated on the inside. Suites were not equipped with amenities. Third degree questioning when asked for sheets and towels. Check-in took over an hour at 3am. We are from out of state with children. This was by far one of the worst stays we’ve booked with Expedia.

Beautiful on the outside, out dated on the inside. Suites were not equipped with amenities. Third degree questioning when asked for sheets and towels. Check-in took over an hour at 3am. We are from out of state with children. This was by far one of the worst stays we’ve booked with Expedia.

Our room smelled like dog. Towels appears old, luckily we brought our own. The place has a lot of potential, needs a deep clean to say the least. They have grab and go pre packaged breakfast. No juice!! Have to ask for cups, plates, pots, a bed sheet and extra blanket. No hair dryer! At the current condition, I do not recommend staying here!

Our room smelled like dog. Towels appears old, luckily we brought our own. The place has a lot of potential, needs a deep clean to say the least. They have grab and go pre packaged breakfast. No juice!! Have to ask for cups, plates, pots, a bed sheet and extra blanket. No hair dryer! At the current condition, I do not recommend staying here!

Underwhelming at the very least, the rating of 7.2 on Hotels.com was way overrated and we chose this because of that rating. A proper rating of 4 or 5 and we would have chosen a better hotel so this was very sad indeed.

There was no internet when we arrived. It seems that they has a heavy rain that lasted a short time and took out their internet. Other hotels had internet but not here. The poor guy behind the desk was working there by himself trying to serve guests and on hold with the internet providers to get the internet back. What I did like was that the room did not have rugs, compared to the other places we stayed where it looked dirty old carpets. We did find 3 bags of chips in a drawer and left them there, We would stay there again.