My daughter and I just wanted to stick our heads down for the night after a very long day, hitting up all the iconic locations around London. I would suggest that a fan is available within the room as it was a basement stay, and got quite stuffy, but otherwise we are travelling around our own country

Managed to get a free upgrade to a 2 bed double room. Shower was fairly decent, after working out which was the hot tap. Good value hotel for the money. Not too far from Bayswater high street.

Managed to get a free upgrade to a 2 bed double room. Shower was fairly decent, after working out which was the hot tap. Good value hotel for the money. Not too far from Bayswater high street.

Hotel is good, the area is fabulous lovely restaurants and bars,tubes and shops all within 10 minutes

Hotel is good, the area is fabulous lovely restaurants and bars,tubes and shops all within 10 minutes

DO NOT STAY HERE. Bed bugs in the property - staff completely unfazed. Very run down - horrible facilities!

good location.

It was a nice stay

Rubbish bin not emptied in 2 days.

For the price and location, its a decent hotel. You cant expect proper luxury for the pricetag and location. We were only staying for one night due to sightseeint in London. The only thing I'd say is we booked 3 x single beds and got 2 x double. We didn't complain but nor were we given a reason why we had something different than booked. The beds themselves were decent but giving of pillows could be more generous. Decor is quite outdated and though the hotel itself didnt seem unclean, the decor gives it that feel. However, we were satisfied and I would book again if I were only staying overnight.

For the price and location, its a decent hotel. You cant expect proper luxury for the pricetag and location. We were only staying for one night due to sightseeint in London. The only thing I'd say is we booked 3 x single beds and got 2 x double. We didn't complain but nor were we given a reason why we had something different than booked. The beds themselves were decent but giving of pillows could be more generous. Decor is quite outdated and though the hotel itself didnt seem unclean, the decor gives it that feel. However, we were satisfied and I would book again if I were only staying overnight.

Too hot and tiny room for couple, one window and even no fan provided, bed sheet had curry stains and blanket was the unwashable type, seems very dirty.

Too hot and tiny room for couple, one window and even no fan provided, bed sheet had curry stains and blanket was the unwashable type, seems very dirty.

Well where do I start The Receptionist are very Rude and unprofessional and unhelpful there where Bugs on the bed and the when I turned on Hair dryer it was making funny lound noise it had all plastic things flying out it nearly hit my face I got sacred I told receptionist at the desk they where not even bothered then the next day gave me a hairdryer to use I asked if I could use a microwave the receptionist said no kitchen is locked I would not stay here again I checked out early I did ask if I could change bedrooms cause I found bugs on bed the receptionist said no u can’t I stayed here two nights it had bugs on bed even when the maid cleaned the room it still had bugs I don’t recommend staying here again glad I checked out early waste off money

Well where do I start The Receptionist are very Rude and unprofessional and unhelpful there where Bugs on the bed and the when I turned on Hair dryer it was making funny lound noise it had all plastic things flying out it nearly hit my face I got sacred I told receptionist at the desk they where not even bothered then the next day gave me a hairdryer to use I asked if I could use a microwave the receptionist said no kitchen is locked I would not stay here again I checked out early I did ask if I could change bedrooms cause I found bugs on bed the receptionist said no u can’t I stayed here two nights it had bugs on bed even when the maid cleaned the room it still had bugs I don’t recommend staying here again glad I checked out early waste off money

They had us on the basement the vents full of mold people smoking on the hallway we ask for another room they didn’t have it I try cancel the reservation they toll me can not do anything we walked away and went to another hotel the wort I ever been

They had us on the basement the vents full of mold people smoking on the hallway we ask for another room they didn’t have it I try cancel the reservation they toll me can not do anything we walked away and went to another hotel the wort I ever been

Awful place

Awful place

Shoved us into the basement area where it was way to hot, terrible was not enough room for 2 people definitely wouldn’t refer this place to anybody

Shoved us into the basement area where it was way to hot, terrible was not enough room for 2 people definitely wouldn’t refer this place to anybody

Its poor in service

Its poor in service

Very good value for money.

Very good value for money.

This Hotel had an amazing location especially for the price! The train was walkable and many food options!

This Hotel had an amazing location especially for the price! The train was walkable and many food options!

Would not stay again. The hotel is an older building, a bit dilapidated with creaky floors. The room was very compact, and the double bed was not comfortable for two people, as we kept sliding to the middle. It was noisy both inside and outside the room, though this wasn’t the hotel’s fault. Room service is provided every other day. On the positive side, the location is convenient, with restaurants and shops nearby, and Bayswater and Queensway tube stations within walking distance.

Would not stay again. The hotel is an older building, a bit dilapidated with creaky floors. The room was very compact, and the double bed was not comfortable for two people, as we kept sliding to the middle. It was noisy both inside and outside the room, though this wasn’t the hotel’s fault. Room service is provided every other day. On the positive side, the location is convenient, with restaurants and shops nearby, and Bayswater and Queensway tube stations within walking distance.

Room was like a prison cell with a bathroom added inside the already cramped space so that there was only around a metre of space for the bed. Bed was extremely old and soft, and wardrobe was overlooked by an open window to the corridor. Everywhere this hotel is falling apart and badly maintained. To also didn’t work. I asked to be moved and was told it wasn’t possible until my next night when the room was much better but still not great. They are refusing a refund for the first night. I stay in many hotels in London for work and this is the worst by far.

Room was like a prison cell with a bathroom added inside the already cramped space so that there was only around a metre of space for the bed. Bed was extremely old and soft, and wardrobe was overlooked by an open window to the corridor. Everywhere this hotel is falling apart and badly maintained. To also didn’t work. I asked to be moved and was told it wasn’t possible until my next night when the room was much better but still not great. They are refusing a refund for the first night. I stay in many hotels in London for work and this is the worst by far.

Staff very welcoming and efficient