Really quit area and fast check in

I stayed at the Super 8 in Richmond, KY for three days across the Labor Day Holiday. The property is most obviously an older one that could use a renovation, but the furniture and fixtures in my room were - although a bit worn - completely serviceable and worked well (A/C and refrigerator were cold, clock, microwave and TV worked, etc.). I was in an ADA compliant room on the first floor. The bed was SUPER comfortable and was provisioned with clean sheets and five soft and firm pillows. Water pressure in the toilet, shower and sink were all excellent, and there was plenty of hot water! Drains were effective without issues, and though the outside of the property was well lit, the blackout privacy curtains kept the room dark and comfortable for sleeping. The hotel has free Wi-Fi which was more than capable fast internet and streaming services in HD. The staff - from the front desk to housekeeping - were all friendly and accommodating and always willing to provide fresh towels or other needs simply for the asking. There were only a couple of negatives - (1) there is no in-room coffeemaker or iron; bought a $20 Keurig knockoff at Walmart (didn't need an iron). (2) The room - freshly cleaned before I arrived - overwhelmed with the smell of harsh bleach chemicals that burned my nose and eyes for several hours - could be a problem for people with respiratory/retinal problems in an ADA room - perhaps priority cleaning of ADA rooms would help. Overall would definitely book again!

friendly staff.

Lobby staff was excellent. Room and facility was clean. Hotel room was musty and damp.

Lobby staff was excellent. Room and facility was clean. Hotel room was musty and damp.

It was peaceful and affordable

It was peaceful and affordable

Small but comfort room with a new floor throughout.

The hotel needs a update

Small but comfort room with a new floor throughout.

The hotel needs a update

Just stopped for an overnight stay. Disappointed that we found a cockroach in our room when we woke up the next morning.

Just stopped for an overnight stay. Disappointed that we found a cockroach in our room when we woke up the next morning.

Some is so friendly n helpful,

Some is so friendly n helpful,

Overall was a good stay. Room was decent, needs to be updated. Location was good, Wendy’s in the next parking lot and 2 gas stations to walk too. Felt safe while out and about.

The room i stayed in was very unclean unhealthy, there was fleas all over the beds, the air conditioning was not working properly the bed covers were very dirty i had to use my own blankets. I really didn't enjoy my stay.

The room i stayed in was very unclean unhealthy, there was fleas all over the beds, the air conditioning was not working properly the bed covers were very dirty i had to use my own blankets. I really didn't enjoy my stay.

Overall was a good stay. Room was decent, needs to be updated. Location was good, Wendy’s in the next parking lot and 2 gas stations to walk too. Felt safe while out and about.

Staff

Staff

Liked the large room

Liked the large room

I found the property very ran down and had a distinct smell. I stayed for 3 days and not once did housekeeping check on me to see about making my bed or getting me extra towels. How this property received 8.6 stars is beyond me. I will not be staying again.

I found the property very ran down and had a distinct smell. I stayed for 3 days and not once did housekeeping check on me to see about making my bed or getting me extra towels. How this property received 8.6 stars is beyond me. I will not be staying again.

There wasn’t breakfast

There wasn’t breakfast

This was a nice stay for me traveling solo. Staff in the evening as well as morning were both very friendly and efficient. Room was clean and comfy. One small maintenance issue, but I am sure that's going to be fixed easily.

This was a nice stay for me traveling solo. Staff in the evening as well as morning were both very friendly and efficient. Room was clean and comfy. One small maintenance issue, but I am sure that's going to be fixed easily.

We liked that we could have our Toy Aussie Shepherd. We also like the people working the evening shift , so nice. And especially the General Manager in the morning.

We liked that we could have our Toy Aussie Shepherd. We also like the people working the evening shift , so nice. And especially the General Manager in the morning.

Definitely not top of the line accommodations. Smelled of stale smoke even though it was a smoke free room. Tv and remote did not work!