Hotel needs a serious makeover. I was happy it allowed pets, but I would likely not stay there again. All of the doors in my section looked as if the cleaning people rammed the cart across the doors to open them and keep them open. The interior rooms were of average cleanliness, but it didn't smell like animals, which I was happy about. Staff seemed a bit detached from doing their work. The breakfast had less offerings than we have ever experienced in a hotel. Waffles, a few pieces of fruit, some cereal and yogurt. No pastries or toast or bagels that we saw. It was just mediocre

Very disappointed - all pet friendly rooms were on the 3rd floor - that is not smart as we have to take pets outside and we have to come down 3 flights of stairs or use the elevators. Anyone with any sense puts pet rooms on first floor near an exit. This is the first time we have experienced this and were quite disappointed. They won - we will never stay there again!

They had canceled the room because they did the night audit already and suggested my wife stay at the clarion

They had canceled the room because they did the night audit already and suggested my wife stay at the clarion

Upon check in, clerk(who had only been there 7 months) was friendly , have me rm cards. When we tried entering sidedoors, card did not work nor was there any signage about being locked. We went to front desk and he said they always lock side doors and cards wont open it. Have never been to hotel where these doors were locked. Asked why he didn't tell me that upon check in and he said they don't. Husband said it would be helpful if he did inform us. As we waited for elevator , clerk said we were disrespectful. As we got off elevator on 3rd floor, clerk was there to notify us we had to leave. We asked why and he said he does not tolerate disrespectful people. But he was dropping f bombs etc. right and left acting like he owned the place. We asked again what we had done, he just said we were disrespectful, asked us to leave, eventually called police due to our not leaving, just because we wanted to know what we had done. Never did get answer as to what we had done.

Upon check in, clerk(who had only been there 7 months) was friendly , have me rm cards. When we tried entering sidedoors, card did not work nor was there any signage about being locked. We went to front desk and he said they always lock side doors and cards wont open it. Have never been to hotel where these doors were locked. Asked why he didn't tell me that upon check in and he said they don't. Husband said it would be helpful if he did inform us. As we waited for elevator , clerk said we were disrespectful. As we got off elevator on 3rd floor, clerk was there to notify us we had to leave. We asked why and he said he does not tolerate disrespectful people. But he was dropping f bombs etc. right and left acting like he owned the place. We asked again what we had done, he just said we were disrespectful, asked us to leave, eventually called police due to our not leaving, just because we wanted to know what we had done. Never did get answer as to what we had done.

It was nice outside of a rude neighbor. Bed was spacious and comfy

It was nice outside of a rude neighbor. Bed was spacious and comfy