The layout of the room is sectioned so it feels cramped compared to other Hilton hotel rooms we’ve been in where the rooms were more open. Otherwise, the stay overall was great. Staff and amenities were excellent. Just had a bad experience with a rude guest on our last breakfast who couldn’t wait her turn and was unable to contain her impatience.

The layout of the room is sectioned so it feels cramped compared to other Hilton hotel rooms we’ve been in where the rooms were more open. Otherwise, the stay overall was great. Staff and amenities were excellent. Just had a bad experience with a rude guest on our last breakfast who couldn’t wait her turn and was unable to contain her impatience.

Nice, clean and friendly place to stay!

This place is amazing, very clean, qiuet, and close to many resturants ans shopping places.

The issue was parking. The management decided to dig up the whole back parking lot and to sell out the hotel which put the staff in a horrible position as there wasn't enough parking to cover the rooms they sold. Maybe digging up half the back parking lot would have helped the staff. I had to park under the entrance to the hotel as there was no parking spots available and i had reserved the room for multiple nights. Not fun for me or the staff trying to figure out parking for the rooms sold. They should have limited the rooms rented or figured out the parking without leaving the staff to deal with people thst didn't have parking for rooms rented. Serms like the management was more worried about money than figuring out where people could park. It sucks they got their money but didn't worry about the people paying to stay at the hotel.

The issue was parking. The management decided to dig up the whole back parking lot and to sell out the hotel which put the staff in a horrible position as there wasn't enough parking to cover the rooms they sold. Maybe digging up half the back parking lot would have helped the staff. I had to park under the entrance to the hotel as there was no parking spots available and i had reserved the room for multiple nights. Not fun for me or the staff trying to figure out parking for the rooms sold. They should have limited the rooms rented or figured out the parking without leaving the staff to deal with people thst didn't have parking for rooms rented. Serms like the management was more worried about money than figuring out where people could park. It sucks they got their money but didn't worry about the people paying to stay at the hotel.

Great place to stay in Bangor!

Great place to stay in Bangor!

The room was a little small for our family of three. The breakfast was ok but I did not see many gluten free options. I did not ask for them either but normally there are signs saying to as for gluten free. I also was not impressed with the $75 fee added for our pet which was non refundable. I do not mind extra fees but I like to know in advance. We booked our stay through hotels.com which we use often for business and did not see a disclosure.

The room was a little small for our family of three. The breakfast was ok but I did not see many gluten free options. I did not ask for them either but normally there are signs saying to as for gluten free. I also was not impressed with the $75 fee added for our pet which was non refundable. I do not mind extra fees but I like to know in advance. We booked our stay through hotels.com which we use often for business and did not see a disclosure.

Nice property

Nice property

My a/c was set on 55 degrees when we entered the room at 6 pm. Wouldn’t adjust so we turned it off. Tried to sleep but controls wouldn’t work call desk and no answer at 1am for 30 mins thought we’d fix it in the am and finished terrible night of sleep. Front desk wouldn’t change our room and said they fixed it still no control of temp. Asked for room to be cleaned and they said at 4 pm that they were still cleaning. I used the word sh”. . To describe my sercive and the manager threw us out in the beginning of a seven night reservation and wouldn’t give a refund and threatened to call the police. I have never been so insulted or received such horrible treatment. The manager was horrible and I can’t imagine being treated this way for stating the obvious: waiting to fight for my refun thru my credit card over $1300:

Bed was comfy and clean. Very great place to stay.

Bed was comfy and clean. Very great place to stay.

This is my go-to hotel when coming to Bangor. This time the hotel was full and it was so nice and quiet. The room was comfortable, the breakfast in the morning was more than satisfying and the fitness center was great. The only thing is parking is scattered around the building and one night, I almost could not find a place to park!!

Well thought out room space. Not everyone goes to sleep at the same time.

Well thought out room space. Not everyone goes to sleep at the same time.

Excellent lobby staff. Breakfast was great. Room super clean.

Modern and clean. Good Bfast

Modern and clean. Good Bfast

Staff was amazing. Location was perfect. Room had everything and more that you could need.

Staff was amazing. Location was perfect. Room had everything and more that you could need.

My daughter and I stayed here for just one night after a concert at a local venue. Most everything was excellent. The staff was friendly and accommodating. The property was well maintained. We got a good night's sleep on the comfy bed. And it was pretty quiet. The breakfast was fairly decent with a lot of options. The only thing that made us a little uncomfortable was a gentleman who walked into the lobby while we were having breakfast. I don't know if he was a guest but he parked his truck in the parking lot, came straight in grabbed a cup of coffee, verbally accosted a family and used the F-word a few times and then just walked out and drove away. I don't know if he works there or was staying there but my 10-year-old and I were made to feel very uncomfortable while we were having our breakfast because of that situation. Other than that, we had a decent stay. Thank you.

My daughter and I stayed here for just one night after a concert at a local venue. Most everything was excellent. The staff was friendly and accommodating. The property was well maintained. We got a good night's sleep on the comfy bed. And it was pretty quiet. The breakfast was fairly decent with a lot of options. The only thing that made us a little uncomfortable was a gentleman who walked into the lobby while we were having breakfast. I don't know if he was a guest but he parked his truck in the parking lot, came straight in grabbed a cup of coffee, verbally accosted a family and used the F-word a few times and then just walked out and drove away. I don't know if he works there or was staying there but my 10-year-old and I were made to feel very uncomfortable while we were having our breakfast because of that situation. Other than that, we had a decent stay. Thank you.

Nice&peaceful

Nice&peaceful

Very friendly staff and clean hotel.

Very friendly staff and clean hotel.

Great place to stay.

Great place to stay.

This is my "go-to" hotel when coming to Bangor. The location is quiet yet convenient to every where that I need to go. The staff is super friendly and the amenities are great - especially the breakfast. My only complaints would be that the fitness center is always too hot because it is connected to the area where the washing machines and dryers are and there is no way to adjust the thermostat.