For $500/night, I shouldn’t have to sleep sweaty. Window unit for AC, really? No front desk reception. Manager asking my girlfriend if she is the new cleaning lady. If you want to watch TV, good luck figuring out that out for 30 minutes. Sheesh, the Best Western would have been a severe upgrade.

For $500/night, I shouldn’t have to sleep sweaty. Window unit for AC, really? No front desk reception. Manager asking my girlfriend if she is the new cleaning lady. If you want to watch TV, good luck figuring out that out for 30 minutes. Sheesh, the Best Western would have been a severe upgrade.

Hailey and her team were so friendly and helpful. They helped us find a place to park our motorcycle trailer and dinner suggestions. Cocktails and breakfasts were very relaxing and charming in their bar and garden area.

Hailey and her team were so friendly and helpful. They helped us find a place to park our motorcycle trailer and dinner suggestions. Cocktails and breakfasts were very relaxing and charming in their bar and garden area.

The property was close to down town where everything was going on at night.

The property was close to down town where everything was going on at night.

All of the staff were amazing! Great customer service. The room is modern, complementary breakfast (coffee, pastries and fruits) was good, and a prime location walking distance to main Avenue and restaurants. The bar inside was nice with a good variety of drinks and the patio was perfect to relax while having a drink (during summer). The only thing that the room was missing was a mini fridge. And although there was air conditioning in the room, it was hard to figure it out (the staff even helped us but it wasn’t enough to make it work properly). Pro tip: if you don’t like their big pillows, you can remove part of it by opening the zipper (two pillows inside the pillow case). Would recommend it and come back!

All of the staff were amazing! Great customer service. The room is modern, complementary breakfast (coffee, pastries and fruits) was good, and a prime location walking distance to main Avenue and restaurants. The bar inside was nice with a good variety of drinks and the patio was perfect to relax while having a drink (during summer). The only thing that the room was missing was a mini fridge. And although there was air conditioning in the room, it was hard to figure it out (the staff even helped us but it wasn’t enough to make it work properly). Pro tip: if you don’t like their big pillows, you can remove part of it by opening the zipper (two pillows inside the pillow case). Would recommend it and come back!

Charming property in an excellent location for exploring historic downtown Durango. The hosts take great care to ensure guests are treated well and have an excellent experience.

I wish more hotels made it as easy to check in. Bartender is just downstairs and breakfast was simple but amazing. Everything was fresh and local. If you are in Durango, you won’t regret staying at the Rochester.

I wish more hotels made it as easy to check in. Bartender is just downstairs and breakfast was simple but amazing. Everything was fresh and local. If you are in Durango, you won’t regret staying at the Rochester.

Small boutique hotel that is very comfortable, spacious and clean. Every modern amenity. Small bar with craft cocktails. Parking needs an upgrade but otherwise a great place to stay

Small boutique hotel that is very comfortable, spacious and clean. Every modern amenity. Small bar with craft cocktails. Parking needs an upgrade but otherwise a great place to stay

Such a cool place. I love to see old buildings brought back to life. The bar and staff were amazing.

Such a cool place. I love to see old buildings brought back to life. The bar and staff were amazing.

Nice little lobby bar. Jake makes excellent cocktails.

Nice little lobby bar. Jake makes excellent cocktails.

There really wasn’t any check in. Everything is virtual. So, not much need to interact with the staff.

There really wasn’t any check in. Everything is virtual. So, not much need to interact with the staff.

I'm a big fan of The Rochester. The rooms were decorated really well. The bed and pillows were amazing. I would recommend the hotel for the bed alone.

I'm a big fan of The Rochester. The rooms were decorated really well. The bed and pillows were amazing. I would recommend the hotel for the bed alone.

Loved how close it was to everything. Loved the bed and decor. Very quiet

Loved how close it was to everything. Loved the bed and decor. Very quiet

This was not at all what we thought it would be--an historic hotel.,The bar in the lobby area is very cool but that is about the only cool thing about it. At $350 a night it was ridiculously over-priced. The cable tv worked almost none at all.

This was not at all what we thought it would be--an historic hotel.,The bar in the lobby area is very cool but that is about the only cool thing about it. At $350 a night it was ridiculously over-priced. The cable tv worked almost none at all.

Pleasant modern rehab of a classic retro hotel. Easy access, right in town - walk to everything, including train. Outdoor garden for guests.

Pleasant modern rehab of a classic retro hotel. Easy access, right in town - walk to everything, including train. Outdoor garden for guests.

Amazing stay, really perfect hotel, great location, amazing staff. Provided a ton of great recommendations and made our time in Durango special. The coffee and breakfast was great as well.

Amazing stay, really perfect hotel, great location, amazing staff. Provided a ton of great recommendations and made our time in Durango special. The coffee and breakfast was great as well.

Fabulous boutique hotel with modern, clean room. Service was wonderful, personal and friendly. Plush towels, comfortable bedding and upscale toiletries added to the experience. Hospitality included complimentary happy hour and coffee and pastry for breakfast. The location is great too, one block off Main Street.

Fabulous boutique hotel with modern, clean room. Service was wonderful, personal and friendly. Plush towels, comfortable bedding and upscale toiletries added to the experience. Hospitality included complimentary happy hour and coffee and pastry for breakfast. The location is great too, one block off Main Street.

I went to check in and my room had no electricity or air conditioning. I have requested a refund