Very nice hotel

Great stay for the weekend. Super comfortable room and helpful staff.

Great stay for the weekend. Super comfortable room and helpful staff.

Very nice.

Very nice.

When we booked this hotel it said breakfast for one. Well that really was only a $12 credit towards breakfast- not free! We ended up paying $22 for two ppl and that was the difference after the $12 credit was given.

When we booked this hotel it said breakfast for one. Well that really was only a $12 credit towards breakfast- not free! We ended up paying $22 for two ppl and that was the difference after the $12 credit was given.

There was no coffee available in the morning before 6:30 am, in the lobby. I do not trust cleanliness of the room Kurig machines.

There was no coffee available in the morning before 6:30 am, in the lobby. I do not trust cleanliness of the room Kurig machines.

Do not stay here if you both the breakfast included on Expedia. They do not honor it. Tgey only give you up to $12 / rm EVEN if you paid $20. They are severly understaffed and you can tell there was a lot if turn over because the cook did not show up the first mornibg on a Saturday and they wete training two people. The staff were very rude and annoyed at the slightest ask. I hear someone ask for towels and they snapped at them no. Sme asked for toothpaste and anither desk person said CVS was across the street. The place is clean but the showers don't have doors or curtains like the other Coutryards do, and as a result areas are starting to rust even though it must have been updated relatively soon.

Do not stay here if you both the breakfast included on Expedia. They do not honor it. Tgey only give you up to $12 / rm EVEN if you paid $20. They are severly understaffed and you can tell there was a lot if turn over because the cook did not show up the first mornibg on a Saturday and they wete training two people. The staff were very rude and annoyed at the slightest ask. I hear someone ask for towels and they snapped at them no. Sme asked for toothpaste and anither desk person said CVS was across the street. The place is clean but the showers don't have doors or curtains like the other Coutryards do, and as a result areas are starting to rust even though it must have been updated relatively soon.

We enjoyed our stay very much. Everything was clean and the beds were super comfy. We were well rested. The staff was also very personable.

We enjoyed our stay very much. Everything was clean and the beds were super comfy. We were well rested. The staff was also very personable.

Overall a very modern clean hotel. Loved the layout of the king room. The tv even a personalized greeting for us. Highly recommend! Only had a couple small issues. 1) The shower is an open concept, sprayed water all over the place and the shower floor was very slippery. Nearly wiped out twice. 2) I was travelling for work with my boss. I made the reservations thru expedia. I got a confirmation and a couple minutes later a problem with payment email. I promptly called the hotel to confirm. The manager made a seperate reservation that promised would get cancelled when expedia flowed thru. That never happened. Thankfully I didnt get a cancellation fee. 3) The charges for both rooms were to be put on my bosses credit card. They only did one not both. Anyways all minor but kept the review from being excellent.

Overall a very modern clean hotel. Loved the layout of the king room. The tv even a personalized greeting for us. Highly recommend! Only had a couple small issues. 1) The shower is an open concept, sprayed water all over the place and the shower floor was very slippery. Nearly wiped out twice. 2) I was travelling for work with my boss. I made the reservations thru expedia. I got a confirmation and a couple minutes later a problem with payment email. I promptly called the hotel to confirm. The manager made a seperate reservation that promised would get cancelled when expedia flowed thru. That never happened. Thankfully I didnt get a cancellation fee. 3) The charges for both rooms were to be put on my bosses credit card. They only did one not both. Anyways all minor but kept the review from being excellent.

Everything has been great!! Best hotel stay in Elkhart in quite some time

Everything has been great!! Best hotel stay in Elkhart in quite some time

Receptionist was amazing. Rooms were very clean and large. Absolutely nothing to say negative about my stay. Highly recommend this place

Receptionist was amazing. Rooms were very clean and large. Absolutely nothing to say negative about my stay. Highly recommend this place

Made reservation 5 months in advance for king bed. At check-in was told all king rooms were booked to BonVoy members (turns out this might not have been true) and instead was given a room with 2 queen beds. The second night, at 3:00 in the morning, the ceiling in the bathroom began leaking profusely (to their credit the night manager quickly transferred us to another queen suite). After arriving home, while reviewing my credit card account, found out they charged for the room even though it was prepaid through Expedia so had to call the hotel to get the charge reversed (they assured the error was theirs).

Made reservation 5 months in advance for king bed. At check-in was told all king rooms were booked to BonVoy members (turns out this might not have been true) and instead was given a room with 2 queen beds. The second night, at 3:00 in the morning, the ceiling in the bathroom began leaking profusely (to their credit the night manager quickly transferred us to another queen suite). After arriving home, while reviewing my credit card account, found out they charged for the room even though it was prepaid through Expedia so had to call the hotel to get the charge reversed (they assured the error was theirs).

Ashley was great, very nice and helpful.

Ashley was great, very nice and helpful.

Room was not cleaned or towels replaced. Front desk then lied to us about a policy change. No Soap found in room during check-in. Tissue box in bathroom was soak in water but did not realize for a while. Front desk did nothing to compensate for poor experience.

Room was not cleaned or towels replaced. Front desk then lied to us about a policy change. No Soap found in room during check-in. Tissue box in bathroom was soak in water but did not realize for a while. Front desk did nothing to compensate for poor experience.

The parking lot was layered with snow and ice and was very slippery to walk in and could have been plowed and salted for safety measures

I was amazed that Marriot still doesn't routinely clean your room. I was amazed that they couldn't serve a complimentary breakfast. I was amazed that even coffee in the morning wasn't adequate. No creamers to speak of, the teas were empty almost completely. For 300 a night you'd expect something more than a bar of soap. Time to go back to Rent Like A Champion. Sad!

I was amazed that Marriot still doesn't routinely clean your room. I was amazed that they couldn't serve a complimentary breakfast. I was amazed that even coffee in the morning wasn't adequate. No creamers to speak of, the teas were empty almost completely. For 300 a night you'd expect something more than a bar of soap. Time to go back to Rent Like A Champion. Sad!

Close to where we wanted to eat and off the freeway. No amenities to speak of. There was no breakfast and all the coffee pots were empty in the morning. Staff seemed oblivious to it or just didn’t care as they could easily see people trying and failing to get coffee in the morning.

Did not like the high price with nio breakfast and the handicap room really wasn't set up for a disabled person no grab bars by the toleit and not really a shower to shower a disabled person.overall a bit diappointing for the price we paid

Bathroom had used shampoo and lotion bottles, thermostat in the room was not working, staff were clueless

Decent room, but the room wasn't ready over an hour after check in time, and there wasn't enough parking so I had to park at an adjacent hotel in the pouring rain. Way overpriced.