...great stay and the breakfast was not bad - better and more varied than i had expected

We won't be back. We stayed in rooms 306 and 308 for 2 nights. Room 306 was very musty. After the first night my wife asked the lady from the front desk what could be done about this. She got very defensive and said that the whole hotel smelled the same and changing rooms wouldn't help. I guess the entire hotel smells musty and of mildew? We were offered a can a Febreze which we declined since adding perfume to mildew/mold doesn't really help IMO. After basically being told nothing could be done my wife then requested some extra towels and blankets as we are a family of 10 and the 2 connected rooms only came with 6 towels. The reception lady said maybe she could get something but we should have enough already. She did eventually get us a couple of extra towels but no extra blankets. I went down later in the evening and spoke with Mahek. She was very accommodating and was able to find an extra couple of blankets and some more towels. If I were managing the hotel I would have at least made some effort to mitigate the issue rather than saying that the whole hotel is musty. Running a dehumidifier during the day while we were out would have at least helped. The room really should have been dried out and had an ozone treatment to kill mold/mildew before being rented out to anyone. Since nothing was done by the hotel we made do with running the AC full blast all day while out to lower the humidity. It helped a bit but the room still smelled musty. We will look elsewhere.

We won't be back. We stayed in rooms 306 and 308 for 2 nights. Room 306 was very musty. After the first night my wife asked the lady from the front desk what could be done about this. She got very defensive and said that the whole hotel smelled the same and changing rooms wouldn't help. I guess the entire hotel smells musty and of mildew? We were offered a can a Febreze which we declined since adding perfume to mildew/mold doesn't really help IMO. After basically being told nothing could be done my wife then requested some extra towels and blankets as we are a family of 10 and the 2 connected rooms only came with 6 towels. The reception lady said maybe she could get something but we should have enough already. She did eventually get us a couple of extra towels but no extra blankets. I went down later in the evening and spoke with Mahek. She was very accommodating and was able to find an extra couple of blankets and some more towels. If I were managing the hotel I would have at least made some effort to mitigate the issue rather than saying that the whole hotel is musty. Running a dehumidifier during the day while we were out would have at least helped. The room really should have been dried out and had an ozone treatment to kill mold/mildew before being rented out to anyone. Since nothing was done by the hotel we made do with running the AC full blast all day while out to lower the humidity. It helped a bit but the room still smelled musty. We will look elsewhere.

Good hotel, convenient location. Breakfast area was small and crowded on both days

Comfortable room EXCEPT the closet was ridiculously small and had NO clothes hangers. Bed and pillows were very comfortable. Room was very spacious. Free breakfast was above average.

Good hotel, convenient location. Breakfast area was small and crowded on both days

Comfortable room EXCEPT the closet was ridiculously small and had NO clothes hangers. Bed and pillows were very comfortable. Room was very spacious. Free breakfast was above average.

🌩️

Everything was great about our stay; however, the sofa bed was a little confusing and even though we got a king with a sofa bed, there were only towels for 2 people. We got that suite because we had 3 people in the room. It wasn't a huge deal, just a little strange. Oh, and there was only one trashcan in the room, which was in the bathroom even though there's an office area and a fridge and microwave. Didn't impact our stay, but it seemed like a strange decision.

Very nice place

correct

Everything was good and nothing bad about it.

great

Short trip celebrating our anniversary. Modern and nice hotel

Short trip celebrating our anniversary. Modern and nice hotel

Perfect place for couple of nights

P

5 stars for just about everything. The breakfast area just isn’t big enough for people to be comfortable. And having no pool is a big con. But these are things that can be addressed and hopefully they will

It's OK for one night.

It's OK for one night.

Free parking and Continental breakfast.

Front desk staff was knowledgeable and very customer service oriented. Rooms were modern and spacious also very comfortable for our children, they loved the truddle bed! Honestly can’t wait to stay here again next time we visit Virginia

Staff was so kind and helpful

all good

Good experience to stay!

very good for family members

The hotel was nice but very loud. And the people above us weren't being loud, you could just hear everything. They walked across the floor and it woke you up.

The hotel was nice but very loud. And the people above us weren't being loud, you could just hear everything. They walked across the floor and it woke you up.

Very good place!

The staff were exceptionally helpful and professional

It is very clean! Room is very comfortable!

Great place with superb service, also gad a shuttle service to take us to dining spots downtown.