Apartment ok and good location to walk to old town. However it was not made very clear regarding parking prior to arrival, you must book a space as they are limited . Receptionist not really helpful regarding alternative parking advice, luckily my boyfriend is Polish and asked someone on the lobby desk who told us yes you can park onsite but at double the cost, why the original receptionist for the lettings could not tell us this was annoying as we wasted time.

Apartment ok and good location to walk to old town. However it was not made very clear regarding parking prior to arrival, you must book a space as they are limited . Receptionist not really helpful regarding alternative parking advice, luckily my boyfriend is Polish and asked someone on the lobby desk who told us yes you can park onsite but at double the cost, why the original receptionist for the lettings could not tell us this was annoying as we wasted time.

It was clean and neat

It was clean and neat

Same as their other properties, which overpromise with decent pics but really undelivered. The bedding is super cheap and you can feel so many springs under the thin mattress. This brand does not provide any toiletries in both fair city center location and ovo. Reception is painstakingly located in the third floor in a maze of offices. It’s like their agents are paid to be called and apathetic to your arrival. Absolutely no amenities you won’t get wash towels or hand towels just two crusty bath towels that are too tiny for your stay.

Same as their other properties, which overpromise with decent pics but really undelivered. The bedding is super cheap and you can feel so many springs under the thin mattress. This brand does not provide any toiletries in both fair city center location and ovo. Reception is painstakingly located in the third floor in a maze of offices. It’s like their agents are paid to be called and apathetic to your arrival. Absolutely no amenities you won’t get wash towels or hand towels just two crusty bath towels that are too tiny for your stay.

In simple words, Safe, minimalist, quiet and very affordable for a value

In simple words, Safe, minimalist, quiet and very affordable for a value

I Love this place, perfect location

I Love this place, perfect location

Parking after 10PM isn't available and the only option is 10 PLN/h parking on site

Parking after 10PM isn't available and the only option is 10 PLN/h parking on site

Very bad communication. Apartment smelled like cigarettes an more or less no appliances. Nothing worked

Very bad communication. Apartment smelled like cigarettes an more or less no appliances. Nothing worked

We came already several times. Good localisation near to city center. Underground parking necessary because no place in street. The room is big enough with our child. However, there was less furniture as usual; what made us a bit disappointed. One night, there were people (drunk?) making noise in the corridor. I think still a good value for price but quality reduced compared to past.

We came already several times. Good localisation near to city center. Underground parking necessary because no place in street. The room is big enough with our child. However, there was less furniture as usual; what made us a bit disappointed. One night, there were people (drunk?) making noise in the corridor. I think still a good value for price but quality reduced compared to past.

The apartment was great and close to the old town and Panorama Raclawicka. The lobby was very hard to find and when we walked in the front desk staff was very unpleasant and not friendly at all. There were garbage bags all over in the lobby. Good luck finding parking! We parked at the hotel and thank God there was space it cost us about 30$ for 24 hours which wasn’t bad.

The apartment was great and close to the old town and Panorama Raclawicka. The lobby was very hard to find and when we walked in the front desk staff was very unpleasant and not friendly at all. There were garbage bags all over in the lobby. Good luck finding parking! We parked at the hotel and thank God there was space it cost us about 30$ for 24 hours which wasn’t bad.

Nice size and very clean apartment. The most attractive feature is location. You can find several restaurants on the ground floor, a shopping mall just across the street and the town square is just a 10-minute walk.

Nice size and very clean apartment. The most attractive feature is location. You can find several restaurants on the ground floor, a shopping mall just across the street and the town square is just a 10-minute walk.

Stayed here for 4 days. Upon arrival on a Sunday at 10:30 pm there is no one at the front desk but the room info is send via text. As I entered my room I turn on the kettle to make a tea, smoke starts coming out of the electric plug, room is now filled with smoke and smells like burning plastic. Not wanting to be electrocuted I ran down to security who came up and unplugged the kettle. I call the after hours phone number and tell them what happens. They don’t have a room to move me to as their full so I suggest I will check out and move to the hotel next door and the lady confirms they will refund the night and get me a new room the next day. Security confirms this room is dangerous to move out. That’s what I did. She gave me the info for the manager to send the email and bank info for refund. When I arrived the next day I got a new room but the tv did not work. Every day I went down several times asking if anyone is coming and no one ever came. The service from the ladies at the front desk is terrible. It’s a problem that you even try to interact with them and I am polish and speak Polish. After two weeks I received a email from the “ manager” of the property telling me I have no claim should have stayed in the apartment as it was “ no threat to me”. Offered me a credit for one night and free breakfast for next timeI am disputing the charges but please don’t stay at this property. I guess they just count on tourists who never come back and so they treat them like garbage.

Stayed here for 4 days. Upon arrival on a Sunday at 10:30 pm there is no one at the front desk but the room info is send via text. As I entered my room I turn on the kettle to make a tea, smoke starts coming out of the electric plug, room is now filled with smoke and smells like burning plastic. Not wanting to be electrocuted I ran down to security who came up and unplugged the kettle. I call the after hours phone number and tell them what happens. They don’t have a room to move me to as their full so I suggest I will check out and move to the hotel next door and the lady confirms they will refund the night and get me a new room the next day. Security confirms this room is dangerous to move out. That’s what I did. She gave me the info for the manager to send the email and bank info for refund. When I arrived the next day I got a new room but the tv did not work. Every day I went down several times asking if anyone is coming and no one ever came. The service from the ladies at the front desk is terrible. It’s a problem that you even try to interact with them and I am polish and speak Polish. After two weeks I received a email from the “ manager” of the property telling me I have no claim should have stayed in the apartment as it was “ no threat to me”. Offered me a credit for one night and free breakfast for next timeI am disputing the charges but please don’t stay at this property. I guess they just count on tourists who never come back and so they treat them like garbage.

Very convenient location.

Very convenient location.

The advert is misleading ,with photos of hun And q pool…. the gym and pool available (not on site but a few dores away) was not for guest of this property. Very disappointing as I wouldn’t have booked this apartment should I have known. There there was a ball of Haitink the bathroom and long hair on my bed sheets, I have a shaved head so cat be mine. I reported it , was told cleaner wouldn’t come but never did and when I returned a different girl told that “it could happen” - Literally pick it up and get on with it

The advert is misleading ,with photos of hun And q pool…. the gym and pool available (not on site but a few dores away) was not for guest of this property. Very disappointing as I wouldn’t have booked this apartment should I have known. There there was a ball of Haitink the bathroom and long hair on my bed sheets, I have a shaved head so cat be mine. I reported it , was told cleaner wouldn’t come but never did and when I returned a different girl told that “it could happen” - Literally pick it up and get on with it

Unfortunately, you can tell that the room is not cleaned throughouly often. Chairs are dirty, bathroom bin mouldy inside and didn't have a bag to dispose garbage. Multiple cigarette butts on the balcony between tiles and in the gravel. Convenient online check in but lacked information about the reception localisation or WiFi password, would be useful to include these in the message with the confirmation SMS. Bed was too soft for me but that's a personal feeling. Perhaps diffent pillows would be better as the ones provided looked more decorative than served its actual purpose. Apartament was overall really good looking and functional and in fantastic location. Despite few remarks I enjoyed the stay and it was definitely great price/quality.

Unfortunately, you can tell that the room is not cleaned throughouly often. Chairs are dirty, bathroom bin mouldy inside and didn't have a bag to dispose garbage. Multiple cigarette butts on the balcony between tiles and in the gravel. Convenient online check in but lacked information about the reception localisation or WiFi password, would be useful to include these in the message with the confirmation SMS. Bed was too soft for me but that's a personal feeling. Perhaps diffent pillows would be better as the ones provided looked more decorative than served its actual purpose. Apartament was overall really good looking and functional and in fantastic location. Despite few remarks I enjoyed the stay and it was definitely great price/quality.

The room was dirty after call I receveive another

The room was dirty after call I receveive another

Excellent service.

city location. minus average standard