The ECONOLODGE in Gretna Louisiana was terrible. The room was not cleaned nor prepared for anyone’s arrival. There was a towel left on the sink, soap was left on the rim on the shower, toilet paper wasn’t refilled, nor was there a coffee pot. The staff was rude and charged us more for our Labrador. This is not a place I would stay at nor recommend anyone to stay at.

The ECONOLODGE in Gretna Louisiana was terrible. The room was not cleaned nor prepared for anyone’s arrival. There was a towel left on the sink, soap was left on the rim on the shower, toilet paper wasn’t refilled, nor was there a coffee pot. The staff was rude and charged us more for our Labrador. This is not a place I would stay at nor recommend anyone to stay at.

The whole staff has been wonderful while staying here!!!!

The whole staff has been wonderful while staying here!!!!

It had coffee but no coffee pot when asked was told they didn't have one. We had 5 nights booked Sept 7, 2024, thru Wept 12, 2024. On the 3rd night found out Hurricane was coming in. We decided that we should leave while we could travel and not get caught in evacuation routes back to Kentucky. We called the service desk and told them we were leaving because of the incoming hurricane. We asked for a refund for the 2 nights we weren't staying. She told us no refund, if they refunded ours, they would have to refund the others also. I told her this would be the last time we would ever stay there. We got up early on Tuesday morning to leave for our home Kentucky. We left key in motel. Will never stay at a Econo Lodge ever again, anywhere, any state because of this happening. We purchased the insurance, but we know it was an event that was out of our control. We could not stay with a hurricane moving in. I'm sorry for filing a complaint but I think it's very unfair to not refund 2 nights because of what was happening. James & Barbra Priddy Leitchfield, Ky 270-287-7133

Stayed 3 weeks due to a house fire there were roaches in the room and housekeeping only came twice in those two weeks, they charged me and extra $150.00 for spilling a drink on the sheets, motel was old water only got Luke warm for a shower 🚿

Stayed 3 weeks due to a house fire there were roaches in the room and housekeeping only came twice in those two weeks, they charged me and extra $150.00 for spilling a drink on the sheets, motel was old water only got Luke warm for a shower 🚿

Shower was clogged, there was a television but dis not work. When i called front desk they said it was a wifi issue and that there wasn’t gonna be any tv. As someone who likes to wind down feom a busy day tv is a comfort.

Shower was clogged, there was a television but dis not work. When i called front desk they said it was a wifi issue and that there wasn’t gonna be any tv. As someone who likes to wind down feom a busy day tv is a comfort.

Power went out for 5 hours during day and the parking is horrible.

Power went out for 5 hours during day and the parking is horrible.

The stay qas great. The only thing parkin was congested.

The stay qas great. The only thing parkin was congested.

I booked non-smoking room but they gave me the smoking room.

I booked non-smoking room but they gave me the smoking room.

There were some flies in the restroom, the lights and outlets by bed didnt work. Towels felt old and worn out.

There were some flies in the restroom, the lights and outlets by bed didnt work. Towels felt old and worn out.

The lady in the front desk asked to us for tip, at the beginning I thought it was a joke but then she insisted like mandatory

The lady in the front desk asked to us for tip, at the beginning I thought it was a joke but then she insisted like mandatory

It was ok. The sraff was nice

It was ok. The sraff was nice

It was good. It was close to a lot of places I needed to go to. There was a lot of nice restaurants around. The bad thing was that it was a little dirty, didn’t have a vent in the bathroom, and the door wasn’t properly placed which allowed a lot of noise into the room.

Good

It was good. It was close to a lot of places I needed to go to. There was a lot of nice restaurants around. The bad thing was that it was a little dirty, didn’t have a vent in the bathroom, and the door wasn’t properly placed which allowed a lot of noise into the room.

Good

I arrived to the motel to check in and was advised by staff that there were no rooms available I had to call the police to get a understanding of why I can’t get a room or refund I’ve bn trying to contact someone about the situation am I keep getting the run around if I can’t get a refund I will be contacting my bank and filing charges on the motel and also the booking agency

I arrived to the motel to check in and was advised by staff that there were no rooms available I had to call the police to get a understanding of why I can’t get a room or refund I’ve bn trying to contact someone about the situation am I keep getting the run around if I can’t get a refund I will be contacting my bank and filing charges on the motel and also the booking agency

Very limited parking. Rude laundry staff.

Very limited parking. Rude laundry staff.

The hotel and its accommodations are out dated. I arrived to the area a bit early and stopped by the hotel to see if early check in was possible. Unfortunately it was not as check in time was at 3:00pm. I was asked to come back after 3pm, so I did at 3:45pm. They still didn’t have anything ready and asked that I wait 2 hours for a room to be ready, so I waited. Almost 6pm when a room was finally ready. I had booked two rooms for myself and family with two double beds in each for two nights. Getting the rooms and only one room was ready with two beds and the other was a room with one king bed. They would be able to move us into a room with two beds for our other night. Not cool. But we decided to make the best of what was available because we had been traveling and were tired. The king room had these plastic dollar store bags as lamp covers, a ceiling tile was missing, the T.V didn’t work and the bed was broken. I go down to the office to let them know and they send maintenance to fix the problems. The T.V was just out , he replaced a ceiling tile, and tried to fix the bed with a brick and was still unsuccessful. We changed rooms to one with another king bed and that one was subpar yet we were able to salvage our stay in that room. Being that we were family we didn’t mind sharing a bed. The room with two beds was also subpar but we made it work as most of the hotels in the area were fully booked.

The hotel and its accommodations are out dated. I arrived to the area a bit early and stopped by the hotel to see if early check in was possible. Unfortunately it was not as check in time was at 3:00pm. I was asked to come back after 3pm, so I did at 3:45pm. They still didn’t have anything ready and asked that I wait 2 hours for a room to be ready, so I waited. Almost 6pm when a room was finally ready. I had booked two rooms for myself and family with two double beds in each for two nights. Getting the rooms and only one room was ready with two beds and the other was a room with one king bed. They would be able to move us into a room with two beds for our other night. Not cool. But we decided to make the best of what was available because we had been traveling and were tired. The king room had these plastic dollar store bags as lamp covers, a ceiling tile was missing, the T.V didn’t work and the bed was broken. I go down to the office to let them know and they send maintenance to fix the problems. The T.V was just out , he replaced a ceiling tile, and tried to fix the bed with a brick and was still unsuccessful. We changed rooms to one with another king bed and that one was subpar yet we were able to salvage our stay in that room. Being that we were family we didn’t mind sharing a bed. The room with two beds was also subpar but we made it work as most of the hotels in the area were fully booked.

The bath tub had soap scum build up in it. The outlets in the restroom did not work. House keeping did not over the course of three days. Requests to staff for an extra blanket and towels for the bathrooms were taken but fulfilled.