Excellent

Excellent

Very modern interior, room was spacious and the beds were comfortable.

Very modern interior, room was spacious and the beds were comfortable.

Central location. Good right off the street parking easily found right in front of the hotel. Great staff. 10 minute walk to town center with scenic views of the castle and river Loire along the way. Great room with river views. Would highly recommend especially for the price. Nice tv and great air conditioner. I think as very pleased.

Central location. Good right off the street parking easily found right in front of the hotel. Great staff. 10 minute walk to town center with scenic views of the castle and river Loire along the way. Great room with river views. Would highly recommend especially for the price. Nice tv and great air conditioner. I think as very pleased.

Good service, comfortable, clean ,right on water, refrigerator did not work- funky electrical outlets switches. Quiet on Sunday even on road.

Good service, comfortable, clean ,right on water, refrigerator did not work- funky electrical outlets switches. Quiet on Sunday even on road.

We stayed for 1 night to break up our long drive home. Reception staff were polite and welcoming. Wore masks once inside hotel. Room was basic but clean , it had a comfy double bed and pillows were good. Room had a wardrobe with hangers and facilities for tea and coffee making. There was also a fridge / mini bar with a few cold drinks and snacks available.Bathroom was small but adequate it had a hairdryer, bath and over bath shower. It had french doors and juliette balcony that over looked the river. Room also had air conditioning. We were walking distance of the town that had a nice atmosphere and plenty of bars and restaurants. Felt very comfortable here in the midst of coronavirus high majority of people wore masks

We stayed for 1 night to break up our long drive home. Reception staff were polite and welcoming. Wore masks once inside hotel. Room was basic but clean , it had a comfy double bed and pillows were good. Room had a wardrobe with hangers and facilities for tea and coffee making. There was also a fridge / mini bar with a few cold drinks and snacks available.Bathroom was small but adequate it had a hairdryer, bath and over bath shower. It had french doors and juliette balcony that over looked the river. Room also had air conditioning. We were walking distance of the town that had a nice atmosphere and plenty of bars and restaurants. Felt very comfortable here in the midst of coronavirus high majority of people wore masks

The hotel was closed and I had to wait for 30 minutes in front of the door for someone to arrive, although I had arrived 1 hour before reception closing. The next morning I had to wait for another 30 minutes in order to get breakfast because nobody was there. Both would not be acceptable in a private hotel but in a Best Western this is completely not understandable. Unprofessional even if this stay was outside season - rather keep your hotel closed then.

The hotel was closed and I had to wait for 30 minutes in front of the door for someone to arrive, although I had arrived 1 hour before reception closing. The next morning I had to wait for another 30 minutes in order to get breakfast because nobody was there. Both would not be acceptable in a private hotel but in a Best Western this is completely not understandable. Unprofessional even if this stay was outside season - rather keep your hotel closed then.

Fantastic customer service getting our bags into our room with an early check in.

Fantastic customer service getting our bags into our room with an early check in.

Clean room and comfortable bed. Good reception. The only problem was the parking situation where you were only permitted 1 1/2 hour’s parking time outside on the street up until 6:30 pm. Found parking among free spaces in th middle of the street of two way fast traffic!! A little hazardous but all went well

Clean room and comfortable bed. Good reception. The only problem was the parking situation where you were only permitted 1 1/2 hour’s parking time outside on the street up until 6:30 pm. Found parking among free spaces in th middle of the street of two way fast traffic!! A little hazardous but all went well

A good hotel, we had a room with a view over the Loire, which was lovely. The hotel is within easy walk of the town centre. We were glad we had reserved a parking space in the hotel garage, as parking can be difficult outside of the hotel. Would stay here again.

A good hotel, we had a room with a view over the Loire, which was lovely. The hotel is within easy walk of the town centre. We were glad we had reserved a parking space in the hotel garage, as parking can be difficult outside of the hotel. Would stay here again.

Pleasant welcoming staff in an ideally located hotel. The hotel is clean and well appointed and although the room I had was rather small, it contained everything I needed except a working kettle. he breakfast is rather pedestrian but was fine for us. The location is ideal as it is within walking distance of the town over a bridge with spectacular views. Very good at the price

Pleasant welcoming staff in an ideally located hotel. The hotel is clean and well appointed and although the room I had was rather small, it contained everything I needed except a working kettle. he breakfast is rather pedestrian but was fine for us. The location is ideal as it is within walking distance of the town over a bridge with spectacular views. Very good at the price

Supergoede service, prima locatie, alles was heel netjes

Supergoede service, prima locatie, alles was heel netjes

Close to shops , laundry and coiffure.

Close to shops , laundry and coiffure.

Good hotel close to amenities Friendly helpful staff

Good hotel close to amenities Friendly helpful staff

The hotel is, in general, handsome, and quite well managed and maintained. Parking proved to be easy, as it is away from the center and on a wide street in a slightly seedy area. The welcome by the lovely manager was professional and cordial. Nonetheless, I was quite displeased to learn that I had received an inferior, smaller room next to the elevator in exchange for the apparently deeply discounted rate I had obtained on Expedia. When I asked the manager if another room were available, she readily showed me another that was indeed better, but also obviously smaller and less desirable than most, as its windows faced the little smoking patio next to rear exit. I took it, and my stay was just fine. Although my room was quite stuffy on arrival, I was able to open the windows for fresh air, as, fortunately, no one was smoking out there. The room was clean. The bed was comfortable. For the two-star rste I paid, I got a two-star room in an otherwise 3-3.5 star hotel. The management woukd say I got what I paid for. I would say I was the victim of deceptive trade practices, induced to reserve the room by the appearance that I was getting a three-star room for a two-star price. I am a highly experienced traveler who almost never pays anything more than a bargain rate. This time, I was fooled.

The hotel is, in general, handsome, and quite well managed and maintained. Parking proved to be easy, as it is away from the center and on a wide street in a slightly seedy area. The welcome by the lovely manager was professional and cordial. Nonetheless, I was quite displeased to learn that I had received an inferior, smaller room next to the elevator in exchange for the apparently deeply discounted rate I had obtained on Expedia. When I asked the manager if another room were available, she readily showed me another that was indeed better, but also obviously smaller and less desirable than most, as its windows faced the little smoking patio next to rear exit. I took it, and my stay was just fine. Although my room was quite stuffy on arrival, I was able to open the windows for fresh air, as, fortunately, no one was smoking out there. The room was clean. The bed was comfortable. For the two-star rste I paid, I got a two-star room in an otherwise 3-3.5 star hotel. The management woukd say I got what I paid for. I would say I was the victim of deceptive trade practices, induced to reserve the room by the appearance that I was getting a three-star room for a two-star price. I am a highly experienced traveler who almost never pays anything more than a bargain rate. This time, I was fooled.

Nice room, beautiful view to the river, friendly staff and wonderful breakfast

Nice room, beautiful view to the river, friendly staff and wonderful breakfast

Located about 10min walk from the old town. Modern. My criticism would be the terrible pillows. An awful night's sleep had trying to screw up, fold up & make the pillows in to anything useful, which was sadly impossible.

Clean, comfortable, and decent sized rooms. Great place to stay in Saumur. On the island, so just a 5 minute walk over the bridge to the center of Saumur, and a 15-20 minute walk to the Castle. Close to resturants, laundry facility, and small grocery store. Hotel staff is friendly, but not super warm. If breakfast were free, this hotel would get 5 stars from me!