I wish hotels would tell us whether or not they are going to clean our rooms. We always want fresh towels and leave them on the floor. About half the time we stay in hotels (about 2-3 times a month), they have a “policy” of only cleaning every other day or not at all. Why can’t they tell us the policy when we check in? Or put a sign in the room or something? Why do we only find out when we get to our room late at night and discover all the towels still on the floor? Also Specific to this hotel… there are no restaurants near by but they have one in the hotel and a “full menu”. Sold out hotel with one (seemed to be VERY stoned or super mellow?) employee taking orders. No coffee cup lids. No fruit for yogurt parfaits. Expired yogurt, and very slow service.

I wish hotels would tell us whether or not they are going to clean our rooms. We always want fresh towels and leave them on the floor. About half the time we stay in hotels (about 2-3 times a month), they have a “policy” of only cleaning every other day or not at all. Why can’t they tell us the policy when we check in? Or put a sign in the room or something? Why do we only find out when we get to our room late at night and discover all the towels still on the floor? Also Specific to this hotel… there are no restaurants near by but they have one in the hotel and a “full menu”. Sold out hotel with one (seemed to be VERY stoned or super mellow?) employee taking orders. No coffee cup lids. No fruit for yogurt parfaits. Expired yogurt, and very slow service.

I liked being able to buy food instead of getting cheap food for “free”…to me, it’s better to have to conveniently located bistro type foods for a small fee (less than casual dining) and enjoy them in our rooms or lobby dining area than having to venture out repeatedly. This goes along with the sbux too. Smart logic that most folks probably don’t think thru completely! But it made perfect sense to me. Thank you ! Also the staff was nice! Quintessential bright eyed college aged kids !!!

Comfortable and convenient. Arrived early and was able to check in right away.

I do not like that I had to pay for parking! AND that you never mention that beforehand. I learned in my email receipt. This is the first time that I have been billed for parking anywhere except large cities. It was a surprise and the fact that this is not presented at time of booking does not reflect well on your hotel, in my opinion. No morning coffee is the lobby for guests and only Starbuck coffee available for purchase was another negative. I will be choosing another hotel on my next trip to Pullman. Thank you for asking me to review your hotel.

I do not like that I had to pay for parking! AND that you never mention that beforehand. I learned in my email receipt. This is the first time that I have been billed for parking anywhere except large cities. It was a surprise and the fact that this is not presented at time of booking does not reflect well on your hotel, in my opinion. No morning coffee is the lobby for guests and only Starbuck coffee available for purchase was another negative. I will be choosing another hotel on my next trip to Pullman. Thank you for asking me to review your hotel.

We had a good stay. Friendly staff.

liked the large rooms and the couch and ottoman. Nice bathroom and shower ( though no providing lotion was a miss). looked into coming back for a football game and we were quoted up to $600 A NIGHT (in Pullman??) which was over the top.