The hotel is very nice and thank u for all your help

The hotel is very nice and thank u for all your help

Its a very nice hotel, all staff are very polite and solicit. The breakfast is good too. It’s a very nice hotel with fair price

Its a very nice hotel, all staff are very polite and solicit. The breakfast is good too. It’s a very nice hotel with fair price

I had a great stay at the hotel. Staff were friendly!!

I had a great stay at the hotel. Staff were friendly!!

Suited for business traveler, 15 min to the shopping area. Room and bed are nice and comfortable. Seems to only have a small lobby bar. Breakfast is decent.

Suited for business traveler, 15 min to the shopping area. Room and bed are nice and comfortable. Seems to only have a small lobby bar. Breakfast is decent.

Good location, very friendly and helpful staff, good breakfast buffet, excellent service at the restaurant, big rooms with very comfortable beds, good channels on TV, nice shower, and taxis at the hotel front door (which you can pay for using a credit card, fabulous!). Wish pool were a bit warmer and that they would exchange dollars for reais! Still, will stay again.

Good location, very friendly and helpful staff, good breakfast buffet, excellent service at the restaurant, big rooms with very comfortable beds, good channels on TV, nice shower, and taxis at the hotel front door (which you can pay for using a credit card, fabulous!). Wish pool were a bit warmer and that they would exchange dollars for reais! Still, will stay again.

Proximity to everything. Great Staff. Access to rooms.

Proximity to everything. Great Staff. Access to rooms.

Family room was really enjoyable. It was very comfort to access each other between rooms. Services were acceptable as expected. Food quality and variation was also better than usual. English signs were available at everywhere so people who don't speak Portuguese like us could feel easier. One thing we found regrettable at the hotel entrance was poor boy standing in front the entrance asking money.

Family room was really enjoyable. It was very comfort to access each other between rooms. Services were acceptable as expected. Food quality and variation was also better than usual. English signs were available at everywhere so people who don't speak Portuguese like us could feel easier. One thing we found regrettable at the hotel entrance was poor boy standing in front the entrance asking money.

Nice hotel, good staff, great room view. The location is also good, close to the city center and some tourist attractions.

Nice hotel, good staff, great room view. The location is also good, close to the city center and some tourist attractions.

Great location, new modern rooms. Great staff.

Great location, new modern rooms. Great staff.

ÓTIMA LOCALIZAÇÃO, AMBIENTE MUITO TRANQUILO, PROFISSIONAIS EXCELENTES NO ATENDIMENTO

ÓTIMA LOCALIZAÇÃO, AMBIENTE MUITO TRANQUILO, PROFISSIONAIS EXCELENTES NO ATENDIMENTO

The location is great. The staff are great. I had to leave early for the flight, the staff prepared some fruits and coffee while I am checking out.

The location is great. The staff are great. I had to leave early for the flight, the staff prepared some fruits and coffee while I am checking out.

Normal , Small, not a big deal , 1 hour from the airport

Normal , Small, not a big deal , 1 hour from the airport

There is little charm in most hotels in Belo Horizonte - having stayed in many. This hotel is not especially charming, either, but it is wonderfully located and very well maintained and the staff are terrific. There's a nice enough little gym and a lovely pool.

There is little charm in most hotels in Belo Horizonte - having stayed in many. This hotel is not especially charming, either, but it is wonderfully located and very well maintained and the staff are terrific. There's a nice enough little gym and a lovely pool.

Not what is expected from a such a highly rated hotel in a city the size of BH. First, the room had stained & dirty looking carpeting. Second, it smelled musty forcing us to leave the windows open at all times. And the breakfast was average by Brazilian standards. Also, the location was a bit outside the restaurant & bar area but at least there were taxis right outside. We stayed there during the World Cup & there were FIFA staff staying there thus there were police stationed right outside. There also was an info desk staffed by World Cup volunteers which were really helpful. Otherwise the area might be iffy once/if the police are gone as we've noticed working girls & undesirable characters less than a block from the hotel.

Not what is expected from a such a highly rated hotel in a city the size of BH. First, the room had stained & dirty looking carpeting. Second, it smelled musty forcing us to leave the windows open at all times. And the breakfast was average by Brazilian standards. Also, the location was a bit outside the restaurant & bar area but at least there were taxis right outside. We stayed there during the World Cup & there were FIFA staff staying there thus there were police stationed right outside. There also was an info desk staffed by World Cup volunteers which were really helpful. Otherwise the area might be iffy once/if the police are gone as we've noticed working girls & undesirable characters less than a block from the hotel.

Very nice hotel

Very nice hotel

Nice hotel! Clean and confortable rooms! Fabulous breakfast! In a World Cup enviroment the front desk services was very busy and delayed to help the guests!

When we arrived after midnight, the men on the reception looked disinterested and not so welcoming. Perhaps slightly surprised to see a gringo in BH. The lobby is messy - under reconstruction at present which I'm sure will be nice once complete. They could only find a 1 person booking but I had the email from Hotels.com that showed it was for 2 persons. I had to forward this email this to them but there was no wifi in the lobby and had to wait to get to the room. When we got there, they had put us in a twin room even though the booking was for one king bed. They quickly rectified this, we were moved and had a lovely view of the city from the top floor. All said though, the staff in the following 5 days were much more helpful and had better English. From what I gather this is one of the best hotels in BH and overall to be fair we enjoyed our staff. Wifi in room excellent (~6meg). Gym, sufficient. Good location. Room/bed comfortable. Computer chair particularly nice when using laptop. Recommend hotel installs wifi at reception and breakfast areas.