For the price it was excellent value and great condition only down side was my meal said that my mash was Dijon but it was plain rest i couldn't fault for money

For the price it was excellent value and great condition only down side was my meal said that my mash was Dijon but it was plain rest i couldn't fault for money

Repeat visitors great base a bit complicated gaining access on Friday due to roadworks but apart from that great stay as usual. The staff are this hotels greatest asset. Every time we have stayed we have experienced exceptional customer service and friendliness credit to whoever recruits and trains staff. Gym and pool /spa clean and warm

Nice clean comfortable bed. Helpful staff.

Nice clean comfortable bed. Helpful staff.

Great clean room, big comforty big and view clean bar too. Friendly staff.

Great clean room, big comforty big and view clean bar too. Friendly staff.

I had a lovely stay with my two grandchildren. Our family room was a decent size but would need bigger if it was 2 adults and 2 children. We ate in the restaurant, the staff were so lovely and paid a lot of attention to the children. We all enjoyed our meal. Swimming pool was a great hit with the kids too.

I had a lovely stay with my two grandchildren. Our family room was a decent size but would need bigger if it was 2 adults and 2 children. We ate in the restaurant, the staff were so lovely and paid a lot of attention to the children. We all enjoyed our meal. Swimming pool was a great hit with the kids too.

We've used this hotel several times. Always clean and comfortable. They only supply liquid soap in bathrooms, so take your preferred shampoo and conditioner, if required. Pool is small, so not really a 'swimming' pool, more a plunge/play pool.

We've used this hotel several times. Always clean and comfortable. They only supply liquid soap in bathrooms, so take your preferred shampoo and conditioner, if required. Pool is small, so not really a 'swimming' pool, more a plunge/play pool.

Stayed one night - room only. Check in was easy and the staff at reception were helpful and friendly. Hotel tired looking on way to rooms which were small but adequate and again could do with a freshen up. Beds clean and comfortable - room warm - window on ground floor did not open. Toilet/shower was clean and modern looking and water was hot.

Stayed one night - room only. Check in was easy and the staff at reception were helpful and friendly. Hotel tired looking on way to rooms which were small but adequate and again could do with a freshen up. Beds clean and comfortable - room warm - window on ground floor did not open. Toilet/shower was clean and modern looking and water was hot.

Room was really clean. Bar and restaurant really poor. No choices of cocktails at all. Restaurant looks really miserable, food horrible from microwave, not even warm, poor choices (3 starters and 3 main courses). Breakfast next day, really average, no choice and it cost £15 per person. SHOCKING

Room was really clean. Bar and restaurant really poor. No choices of cocktails at all. Restaurant looks really miserable, food horrible from microwave, not even warm, poor choices (3 starters and 3 main courses). Breakfast next day, really average, no choice and it cost £15 per person. SHOCKING

Rooms are badly in need of deep cleaning and upgrading.

Rooms are badly in need of deep cleaning and upgrading.

Both on the phone before I arrived, at check in and in the restaurant staff were unfriendly and did the minimum. The hotel is a long way from the city centre and taxis took cash only.

Nice hotel, rooms comfortable but bathroom quite small with nowhere to put toiletries, etc. Bad experience checking in.....had to wait 10/15 mins as no one at Reception then had to go and get the barmaid to get someone to check us in!!

Nice hotel, rooms comfortable but bathroom quite small with nowhere to put toiletries, etc. Bad experience checking in.....had to wait 10/15 mins as no one at Reception then had to go and get the barmaid to get someone to check us in!!

Plenty of parking. Efficient check in. Not a huge room, but perfectly adequate, very comfortable bed. Small bathroom with tiny sink, but the shower over the bath was awesome! Would stay again and try and use the pool and gym.

Plenty of parking. Efficient check in. Not a huge room, but perfectly adequate, very comfortable bed. Small bathroom with tiny sink, but the shower over the bath was awesome! Would stay again and try and use the pool and gym.

This hotel was terrible. They put me on the ground floor, single females are normally not given ground accessed rooms. I forgot my tooth paste and tried to call reception. The phone didn’t work. I called off my mobile and they didn’t have any toiletries. The room had a dodgy lock and no internal safety. After the first night, they entered my room without permission and added a safety lock. Towels were hard and smelled like vinegar. No shampoo. Dusty head board. Room service expensive

This hotel was terrible. They put me on the ground floor, single females are normally not given ground accessed rooms. I forgot my tooth paste and tried to call reception. The phone didn’t work. I called off my mobile and they didn’t have any toiletries. The room had a dodgy lock and no internal safety. After the first night, they entered my room without permission and added a safety lock. Towels were hard and smelled like vinegar. No shampoo. Dusty head board. Room service expensive

We chose the Landmark, as it was close the hospital, that we were going to. When we arrived, we asked about dinner and were asked to book a table, which we did. When we went to the bar, they asked if what possible for us to eat in the bar, as there might not be space in the dining room. We agreed. The next night, having left the hotel at 7 a.m., we arrived back, after a very long day at the hospital, just after 8. We went to the bar and asked for 2 soups and rolls and were asked if we had booked a table. We said that we just wanted soup in the bar, but because they were dealing with a wedding, they would have to ask the kitchen. We pointed out that we were guests and had been there the previous night. Eventually they came back and said that the kitchen had agreed. Not the best end to a very stressful day. I will say that the staff were very nice and when I asked for an extra pillow for my husband's foot, and some more milk, they bought the pillows and fresh milk, within minutes.

We chose the Landmark, as it was close the hospital, that we were going to. When we arrived, we asked about dinner and were asked to book a table, which we did. When we went to the bar, they asked if what possible for us to eat in the bar, as there might not be space in the dining room. We agreed. The next night, having left the hotel at 7 a.m., we arrived back, after a very long day at the hospital, just after 8. We went to the bar and asked for 2 soups and rolls and were asked if we had booked a table. We said that we just wanted soup in the bar, but because they were dealing with a wedding, they would have to ask the kitchen. We pointed out that we were guests and had been there the previous night. Eventually they came back and said that the kitchen had agreed. Not the best end to a very stressful day. I will say that the staff were very nice and when I asked for an extra pillow for my husband's foot, and some more milk, they bought the pillows and fresh milk, within minutes.

There was a wedding on and our room was too close to it. So could not ger much sleep and too noisy then guests screaming and shouting in corridor. Should have put us away from wedding.

Stayed at the hotel for a family get together. We needed 2 rooms. One was superb and immaculate. However, in the identical room across the wall, there was a mirror missing and damage to the desk chair so it was a shame this hadn’t been noticed. The kids loved the pool which was warm and while generally it was lovely there, the floor around the pool at clumps of hair so could have been maintained a little better - but equally we had visited on a Saturday afternoon so staff had not got round to it. We added breakfast the next day to our room only booking and it was fine…. But for 6 of us it was £60. Could have used some muffins with the pastries and I would steer clear of the haggis. But the rest was fine and kids ate well. Despite these minor snags we would stay again as the beds were comfy, rooms clean and bathrooms were huge!

Stayed at the hotel for a family get together. We needed 2 rooms. One was superb and immaculate. However, in the identical room across the wall, there was a mirror missing and damage to the desk chair so it was a shame this hadn’t been noticed. The kids loved the pool which was warm and while generally it was lovely there, the floor around the pool at clumps of hair so could have been maintained a little better - but equally we had visited on a Saturday afternoon so staff had not got round to it. We added breakfast the next day to our room only booking and it was fine…. But for 6 of us it was £60. Could have used some muffins with the pastries and I would steer clear of the haggis. But the rest was fine and kids ate well. Despite these minor snags we would stay again as the beds were comfy, rooms clean and bathrooms were huge!

The pool/ leisure area was in need of updating

The pool/ leisure area was in need of updating

All was good with the stay apart from road works on the roundabout next to the hotel which meant between 7pm and 7am there was a very long detour to get to and from the hotel. Not easy to find. Especially in the dark.