Great location, but we had a small room with a window view of a wall 3 meters away. Killed the ambiance.

Great location, but we had a small room with a window view of a wall 3 meters away. Killed the ambiance.

Fabulous hotel

Fabulous hotel

The staff were so friendly and helpful. But housekeeping left a little to be desired.

The staff were so friendly and helpful. But housekeeping left a little to be desired.

Amazing experience, can’t say enough great things about this place. An absolute must for anyone visiting this part of Ireland

Amazing experience, can’t say enough great things about this place. An absolute must for anyone visiting this part of Ireland

Stayed here after our engagement. I had contacted the hotel 24 hours prior after nobody had returned an email which I had sent to ask a few questions/queries. I phoned the hotel and explained the situation as per the engagement and asked would they mind decorating and putting a bottle of Prosecco in the hotel room to which they advised this would be no problem. I arrived at the hotel and received our keys from the reception staff who were pleasant but not overly interested in speaking to myself and fiancé. We arrived to our room for it not to be decorated and no bottle of Prosecco which had previously been promised. I was annoyed that a simple task had not been completed by staff. I walked down and spoke to reception staff who apologised and said it was an oversight..which is personally difficult to take considering this was an extra special day. Otherwise the food, service at restaurant and room was lovely. The hotel was extremely clean and we thanked Hilary the cleaner. Breakfast in the morning was fantastic. I genuinely have no other complaints however it is such a shame they couldn’t have made our stay special. They were not interested nor was I congratulated on our engagement. In my opinion it is a matter of getting people in and out, not worried about what customers wants or needs are. Having stayed in many 4 or 5 star hotels in Northern Ireland and Republic of Ireland, if you want somewhere to stay for an extra special occasion, do not chose the Ebrington.

Stayed here after our engagement. I had contacted the hotel 24 hours prior after nobody had returned an email which I had sent to ask a few questions/queries. I phoned the hotel and explained the situation as per the engagement and asked would they mind decorating and putting a bottle of Prosecco in the hotel room to which they advised this would be no problem. I arrived at the hotel and received our keys from the reception staff who were pleasant but not overly interested in speaking to myself and fiancé. We arrived to our room for it not to be decorated and no bottle of Prosecco which had previously been promised. I was annoyed that a simple task had not been completed by staff. I walked down and spoke to reception staff who apologised and said it was an oversight..which is personally difficult to take considering this was an extra special day. Otherwise the food, service at restaurant and room was lovely. The hotel was extremely clean and we thanked Hilary the cleaner. Breakfast in the morning was fantastic. I genuinely have no other complaints however it is such a shame they couldn’t have made our stay special. They were not interested nor was I congratulated on our engagement. In my opinion it is a matter of getting people in and out, not worried about what customers wants or needs are. Having stayed in many 4 or 5 star hotels in Northern Ireland and Republic of Ireland, if you want somewhere to stay for an extra special occasion, do not chose the Ebrington.

The suite was a great size with a comfortable bed and sleeper sofa. Room service and breakfast were excellent . Bathroom was nicely laid out. Staff, food and drinks were excellent.

The suite was a great size with a comfortable bed and sleeper sofa. Room service and breakfast were excellent . Bathroom was nicely laid out. Staff, food and drinks were excellent.

Beautiful property with all amenities necessary within walking distance of everything.

Beautiful property with all amenities necessary within walking distance of everything.

A night away for our anniversary. Lovely hotel, homely feeling, well presented room and great bed.

A night away for our anniversary. Lovely hotel, homely feeling, well presented room and great bed.

We had a very enjoyable stay in a stylish and comfortable room. The bed was incredibly comfortable and we loved the decor. The spa was a highlight and we cannot wait to visit again! We didn't have dinner in the hotel but we did enjoy breakfast. We will definitely stay again when we want to feel sploit in the luxury!

Stayed one night. Room very spacious and clean. Good size shower. Bed comfortable. Tea and coffee available.

Stayed one night. Room very spacious and clean. Good size shower. Bed comfortable. Tea and coffee available.

Great hotel

Great hotel

Beautiful hotel with excellent service and staff

Beautiful hotel with excellent service and staff

Great

Great

We had an absolutely lovely stay at the Ebrington hotel !! The staff were very professional and the food in the oak room restaurant was amazing I would go back just for that ! Beautifully decorated throughout and spotless

We had an absolutely lovely stay at the Ebrington hotel !! The staff were very professional and the food in the oak room restaurant was amazing I would go back just for that ! Beautifully decorated throughout and spotless

Lovely hotel. Staff lovely. Food in Oak restaurant fabulous. Setting a bit dismal but a few flowers and colour would make it perfect. Love Derry.

Lovely hotel. Staff lovely. Food in Oak restaurant fabulous. Setting a bit dismal but a few flowers and colour would make it perfect. Love Derry.

It is a beautiful new hotel beautifully furnished and so clean The staff are very welcoming and friendly

It is a beautiful new hotel beautifully furnished and so clean The staff are very welcoming and friendly

This was a nostalgic visit for my husband who was based in Ebrington Barracks in the 1970s. He says that the redevelopment of the Ebrington complex has been very sympathetically done including the new Ebrington Hotel. The staff are welcoming, the decor is modern, and the rooms are very comfortable. There are lots of excellent bars and eateries in the vicinity including the hotel itself. Given the proximity of the Greenway for walks, the Peace Bridge for access to Cityside, and the sense of space created by the Parade Square I really wouldn’t stay anywhere else in Derry.