Clean rooms, nice staff and had a great time in the pool as well!

Clean rooms, nice staff and had a great time in the pool as well!

Property was not very clean. I did speak with housekeeper who seemed receptive to my concerns. Unable to speak with manager as he was unavailable when it was checkout time.

Property was not very clean. I did speak with housekeeper who seemed receptive to my concerns. Unable to speak with manager as he was unavailable when it was checkout time.

Reserved through Expedia.com Was charged an extra fee per for reservation a ground floor unit, that was for the room. Outdated rooms, no Breakfast offered at this motel. So, there are much better places for that price alone. A F- rating.

Nice and quiet. Very convenient for what we were wanting to do. Could use an update, but nice enough for a quick weekend vacation.

Room was fairly clean except for the chair, ottoman and bed spread. All had stains and were covered to be used. Lost power to half of the room when a breaker tripped but it was restored. Air conditioning was cold and efficient. Staff was nice and worked with us after we had a late cancellation when one of our group was sick and could not come with us. Over all not a bad stay and could have been great with a few minor changes.

Room was fairly clean except for the chair, ottoman and bed spread. All had stains and were covered to be used. Lost power to half of the room when a breaker tripped but it was restored. Air conditioning was cold and efficient. Staff was nice and worked with us after we had a late cancellation when one of our group was sick and could not come with us. Over all not a bad stay and could have been great with a few minor changes.

Nice and quiet. Very convenient for what we were wanting to do. Could use an update, but nice enough for a quick weekend vacation.

Reserved through Expedia.com Was charged an extra fee per for reservation a ground floor unit, that was for the room. Outdated rooms, no Breakfast offered at this motel. So, there are much better places for that price alone. A F- rating.

The mattress on the bed is waaaay too hard. I had serious back pains and couldn’t sleep at all on it. The mattress needs to be a bit softer. Other than that, things were fine .

The mattress on the bed is waaaay too hard. I had serious back pains and couldn’t sleep at all on it. The mattress needs to be a bit softer. Other than that, things were fine .

Mostly good but non smoking room had a med strong smell of smoke.

Mostly good but non smoking room had a med strong smell of smoke.

It was cheap but I was given a different room than what I booked online. I was given a downstairs 2 queen bed room instead of a single king size bed. There's no closet. Just a rack near the bathroom besides a small dresser. Walls are thin and beds are kinda hard. Can barely find it after 10pm when the outside lights are off besides the sign. Barely had a lock and only on the doorknob.

It was cheap but I was given a different room than what I booked online. I was given a downstairs 2 queen bed room instead of a single king size bed. There's no closet. Just a rack near the bathroom besides a small dresser. Walls are thin and beds are kinda hard. Can barely find it after 10pm when the outside lights are off besides the sign. Barely had a lock and only on the doorknob.

Comfy and clean. Dated but fine.

Comfy and clean. Dated but fine.

We come here every week when stay in Eureka Springs. The owner is amazing person. He greets us with kindness.

The service was definitely deserves a 5 star! As we got in very late because we were driving in from Oklahoma. But when we called to let them know they informed us that they don't do any check-ins after 11pm however, they made sure we were able to get in our room and we were able to check-in after we woke up with no pressure of a time frame which was amazing! We went and checked in and asked the gentleman if we could get another blanket. When we got back later that day, the blanket was outside our door. Then we noticed after resting a bit that our TV didn't have any signal. So when we left for our outing, we let him know that we were leaving for a bit and told him about the TV. He said asked if we mind if he goes and fixes it. We let him know we were headed out but is welcome to go in our room to see what the problem is while we are gone since we were going to be getting in late. Right then, while we were getting in the car to leave he was already going to our room! Now that's service folks!! The only thing we could even say that wasn't too great was the comfort of the beds. They were quite hard but still worth every dime and we'll be back!

The service was definitely deserves a 5 star! As we got in very late because we were driving in from Oklahoma. But when we called to let them know they informed us that they don't do any check-ins after 11pm however, they made sure we were able to get in our room and we were able to check-in after we woke up with no pressure of a time frame which was amazing! We went and checked in and asked the gentleman if we could get another blanket. When we got back later that day, the blanket was outside our door. Then we noticed after resting a bit that our TV didn't have any signal. So when we left for our outing, we let him know that we were leaving for a bit and told him about the TV. He said asked if we mind if he goes and fixes it. We let him know we were headed out but is welcome to go in our room to see what the problem is while we are gone since we were going to be getting in late. Right then, while we were getting in the car to leave he was already going to our room! Now that's service folks!! The only thing we could even say that wasn't too great was the comfort of the beds. They were quite hard but still worth every dime and we'll be back!

I arrived during a huge storm, the surrounding area had a tornado, there was hail storm within minutes of my arrival, so the power was out all over town. The manager was very communicative and helpful. I decided to extend my stay by a day, so I could experience the entire Eureka Springs experience but I had to change rooms, so the manager moved my things for me, very helpful and kind for the over 65 group I am in! 10 Stars for that!!!!!!!!!!!!

I arrived during a huge storm, the surrounding area had a tornado, there was hail storm within minutes of my arrival, so the power was out all over town. The manager was very communicative and helpful. I decided to extend my stay by a day, so I could experience the entire Eureka Springs experience but I had to change rooms, so the manager moved my things for me, very helpful and kind for the over 65 group I am in! 10 Stars for that!!!!!!!!!!!!

Service and quality acceptable

Service and quality acceptable

Absolutely beautiful and the staff is wonder, definitely recommend staying here. I know we will.

Absolutely beautiful and the staff is wonder, definitely recommend staying here. I know we will.

Fast, easy, friendly check in.

Fast, easy, friendly check in.

Room had a few spiders and one panel missing in bathroom ceiling. Might stay again- the price was very reasonable so …

Room had a few spiders and one panel missing in bathroom ceiling. Might stay again- the price was very reasonable so …

The manager was very nice. The room was clean, quiet and comfortable. Our TV picture went out and it was replaced immediately. They made sure we had everything we needed. Price was very reasonable and would definitely stay there again.