Beautiful resort in a great natural setting!

Beautiful resort in a great natural setting!

Beautiful property, amazing beach. Best service, kids club is amazing and made our trip. Definitely recommend to stay here whe you are in Mauritius.

Beautiful property, amazing beach. Best service, kids club is amazing and made our trip. Definitely recommend to stay here whe you are in Mauritius.

We had a wonderful time with our two children at Heritage Le Telfair. Kids club and babysitting services were great. We managed to get an evening to ourselves at the adults only Indian restaurant where chef Harry Singh cooked up a delicious meal. Having Josh as our personal butler was fantastic, he ensured our every request was fulfilled without delay. Service in the restaurants and around the pool became a little slow as the resort became busier, so that could be an area for improvement.

We had a wonderful time with our two children at Heritage Le Telfair. Kids club and babysitting services were great. We managed to get an evening to ourselves at the adults only Indian restaurant where chef Harry Singh cooked up a delicious meal. Having Josh as our personal butler was fantastic, he ensured our every request was fulfilled without delay. Service in the restaurants and around the pool became a little slow as the resort became busier, so that could be an area for improvement.

My wife and I stayed here for 7 nights in February after having seen some recent press highlighting the hotel and new golf course. For context we stayed at The One & Only Saint Geran last year and have had 4 visits to Contance Belle Mare Plage over the last few years. The short review is that the Telfair is not a 5* hotel, it’s really a 3* at best. The hotel itself is pretty however good and service completely let it down. The food quality across all the restaurants, except the Chateau, is poor and no where near Belle Mare despite it being more expensive. The service is even worse with staff seemingly trying to avoid getting their attention, forgetting orders and being totally confused, and even on an occasion being rude. The guest rooms are perfectly good, slightly old but clean and spacious, and the golf courses are good fun. If you don’t care about food/service and just want to play golf and swim in a pool then the Telfair may be fine for you.

My wife and I stayed here for 7 nights in February after having seen some recent press highlighting the hotel and new golf course. For context we stayed at The One & Only Saint Geran last year and have had 4 visits to Contance Belle Mare Plage over the last few years. The short review is that the Telfair is not a 5* hotel, it’s really a 3* at best. The hotel itself is pretty however good and service completely let it down. The food quality across all the restaurants, except the Chateau, is poor and no where near Belle Mare despite it being more expensive. The service is even worse with staff seemingly trying to avoid getting their attention, forgetting orders and being totally confused, and even on an occasion being rude. The guest rooms are perfectly good, slightly old but clean and spacious, and the golf courses are good fun. If you don’t care about food/service and just want to play golf and swim in a pool then the Telfair may be fine for you.

One of the best hotels at Mauritius. Highly recommended for couples and family All staff ready to help you

One of the best hotels at Mauritius. Highly recommended for couples and family All staff ready to help you

Incredible stay for our honeymoon

Incredible stay for our honeymoon

Beautiful resort overlooking the sea. Quite spacious and well designed. Several good restaurants to choose from all with different styles, 3 swimming pools, some sailing boats etc to use, a basic spa and some tennis courts. Service generally helpful. Nice place to spend a few days relaxing and feeling pampered.

Beautiful resort overlooking the sea. Quite spacious and well designed. Several good restaurants to choose from all with different styles, 3 swimming pools, some sailing boats etc to use, a basic spa and some tennis courts. Service generally helpful. Nice place to spend a few days relaxing and feeling pampered.

The resort was excellent and all staff was helpful and friendly Melvin was very helpful Anne Marie was excellent with her cleaning our room

The resort was excellent and all staff was helpful and friendly Melvin was very helpful Anne Marie was excellent with her cleaning our room

Great hotel with many activities and dining options. Le Château restaurant is a masterpiece.

Great hotel with many activities and dining options. Le Château restaurant is a masterpiece.

Perfect Hotel with Perfect service

Excellent hotel in a beautiful surrounding; golf course outstanding; staff very well trained and customer oriented, however sometimes the last 5 percent in executing the service on the level of a leading hotel of a world is missing ; complaint management in all areas however excellent; different restaurants, vegetarian options could be in some places broader and more tasty; most of water sports and green fee included, which makes it convenient for the guest; very nice daily yoga classes and activity programs as well as an excellent equipped gym; also mountain bikes available, I did a nice ride up to Le Mourne. Coastal area around Bel Ombré with strong currents at this time of the year, I perceived the coast and beeches at the west coast around Le Mourne more beautiful, but that’s my personal view.

Excellent hotel in a beautiful surrounding; golf course outstanding; staff very well trained and customer oriented, however sometimes the last 5 percent in executing the service on the level of a leading hotel of a world is missing ; complaint management in all areas however excellent; different restaurants, vegetarian options could be in some places broader and more tasty; most of water sports and green fee included, which makes it convenient for the guest; very nice daily yoga classes and activity programs as well as an excellent equipped gym; also mountain bikes available, I did a nice ride up to Le Mourne. Coastal area around Bel Ombré with strong currents at this time of the year, I perceived the coast and beeches at the west coast around Le Mourne more beautiful, but that’s my personal view.

It is a gorgeous property and spacious rooms, but that's about the only good thing about our stay. Everything is just way too much hassle with Telfair. Be prepared to face a mediocre, overprice food and having to book your dinners way ahead in their restaurants. The entire approach to how they manage this process is just far, far too much hassle for someone on a holiday. On the day of our arrival we were told - "we'll send you the info to your phone" about restaurants, options, activities etc which never came and we had to chase for it. Not a great start of the trip especially when you arrive late and are hungry, only to find that a) you can't get a table anywhere but at Anabella's (not suitable for vegeterians or children and overpriced), and the location of this hotel being to remote that you can't actually eat out either. If i was to describe this hotel stay in one word, i'd say "P

It is a gorgeous property and spacious rooms, but that's about the only good thing about our stay. Everything is just way too much hassle with Telfair. Be prepared to face a mediocre, overprice food and having to book your dinners way ahead in their restaurants. The entire approach to how they manage this process is just far, far too much hassle for someone on a holiday. On the day of our arrival we were told - "we'll send you the info to your phone" about restaurants, options, activities etc which never came and we had to chase for it. Not a great start of the trip especially when you arrive late and are hungry, only to find that a) you can't get a table anywhere but at Anabella's (not suitable for vegeterians or children and overpriced), and the location of this hotel being to remote that you can't actually eat out either. If i was to describe this hotel stay in one word, i'd say "P

The hotel is optimally located within walk-diatance to Manhattan's Time Square. The facilities were very new. However, check-in was unpleasant and the staff was not very friendly. Same for check-out: when i asked for late check-out (and expressed willingness to pay). The reception staff made me feel unwelcomed. Otherwise, i enjoyed the hotel.

The hotel is optimally located within walk-diatance to Manhattan's Time Square. The facilities were very new. However, check-in was unpleasant and the staff was not very friendly. Same for check-out: when i asked for late check-out (and expressed willingness to pay). The reception staff made me feel unwelcomed. Otherwise, i enjoyed the hotel.

The hotel was fantastic and we were very well looked after. The dining options are great and there's plenty of activities. Would recommend it!

The hotel was fantastic and we were very well looked after. The dining options are great and there's plenty of activities. Would recommend it!

wonderful staff and beautiful resort

wonderful staff and beautiful resort

The hotel is situated in Bel Ombre, which is perfect for those who want to explore the nearby attractions such as the Black River Gorges National Park, Chamarel, or the many cascades. Our 1st-floor suite had a balcony with views of the garden and the river. The room was spacious, measuring 60m²/650sqft, and equipped with all the standard amenities such as a minibar, safe, etc. For our dining plan, we opted for the half-board package and had the opportunity to dine at several restaurants, including Annabella's, the main restaurant, the beach-front C Beach Club, Le Palmier, and Savana, which is the Heritage Awali's primary restaurant. The food quality was generally good to very good, and we were quite satisfied with the restaurants. We had a blast trying out all three pools of the hotel, as well as the biggest one at Heritage Awali. They were all exceptionally clean, and we had so much fun. The spa was truly outstanding, and we had an unforgettable couple's massage. The team was incredibly professional, the setting was beautiful, and the experience was perfect. There are also a few cabanas scattered throughout the gardens, making for an excellent nap spot. The hotel also has a gym and offers local land and water experiences, which we didn't try but are sure are just as fantastic as everything else we experienced. The staff lived up to Mauritians' reputation for being warm and welcoming people. They went above and beyond to make our stay as enjoyable as possible.

The hotel is situated in Bel Ombre, which is perfect for those who want to explore the nearby attractions such as the Black River Gorges National Park, Chamarel, or the many cascades. Our 1st-floor suite had a balcony with views of the garden and the river. The room was spacious, measuring 60m²/650sqft, and equipped with all the standard amenities such as a minibar, safe, etc. For our dining plan, we opted for the half-board package and had the opportunity to dine at several restaurants, including Annabella's, the main restaurant, the beach-front C Beach Club, Le Palmier, and Savana, which is the Heritage Awali's primary restaurant. The food quality was generally good to very good, and we were quite satisfied with the restaurants. We had a blast trying out all three pools of the hotel, as well as the biggest one at Heritage Awali. They were all exceptionally clean, and we had so much fun. The spa was truly outstanding, and we had an unforgettable couple's massage. The team was incredibly professional, the setting was beautiful, and the experience was perfect. There are also a few cabanas scattered throughout the gardens, making for an excellent nap spot. The hotel also has a gym and offers local land and water experiences, which we didn't try but are sure are just as fantastic as everything else we experienced. The staff lived up to Mauritians' reputation for being warm and welcoming people. They went above and beyond to make our stay as enjoyable as possible.

Well run friendly atmosphere. Excellent setting with great amenities. Couldn’t fault the dining options, we ate at all their restaurants & tried 3 of their ones on offer next door at Awali. Activities on offer were varied & interesting (men enjoyed their golf). We’ve previously been to Mauritius 7 times before but never to this hotel, it’s up their as one of our favourites.