Hotel is run down, needs to be remodeled, Tv didn’t work, no air conditioning, bed sheets dirty,breakfast horrible, you will be disappointed if you go to this hotel, is not a 4 star hotel this is a minus 0 star hotel, will never comeback…

Hotel is run down, needs to be remodeled, Tv didn’t work, no air conditioning, bed sheets dirty,breakfast horrible, you will be disappointed if you go to this hotel, is not a 4 star hotel this is a minus 0 star hotel, will never comeback…

Old management style without customer communication

Old management style without customer communication

Not satisfied with our stay at this hotel. If you're planning to stay at this hotel, please read the following points before you make your decision! * Stains everywhere. Stains on the walls, stains on the bed, stains on the balcony, stains on the tub. * Leaking air conditioner. The air conditioner is located in the hall of the room and it leaks. This means that every minute 2 waterdrops fall down on you or on the carpet. The carpet is therefore always wet in the hall which leads to mold. * The carpet is old and torn apart at various places in the room. * During our stay the whole 3rd and 4rd level of the hotel had a technical error concerning the passes to the rooms. This means that no one had access to their rooms and everytime had to walk back to the reception to request assistence to open the room. This is especially annoying after a long day outside. The problem lasted several days. * The (free) food in the restaurant is satisfactory, but the place is way too crowded. This means long lines for everything and leads to people cheating their way to the front of the line. The amount of people also means that there is way too much noise, mainly coming from children running everywhere. * Much more negative points, but I've reached the word limit. Expedia and the hotel itself mention that it is a 4 star hotel. The 4 star rating was given in 2005 - over 14 years ago! This is very misleading, because there was clearly minimal - to none maintainance done during this time.

Not satisfied with our stay at this hotel. If you're planning to stay at this hotel, please read the following points before you make your decision! * Stains everywhere. Stains on the walls, stains on the bed, stains on the balcony, stains on the tub. * Leaking air conditioner. The air conditioner is located in the hall of the room and it leaks. This means that every minute 2 waterdrops fall down on you or on the carpet. The carpet is therefore always wet in the hall which leads to mold. * The carpet is old and torn apart at various places in the room. * During our stay the whole 3rd and 4rd level of the hotel had a technical error concerning the passes to the rooms. This means that no one had access to their rooms and everytime had to walk back to the reception to request assistence to open the room. This is especially annoying after a long day outside. The problem lasted several days. * The (free) food in the restaurant is satisfactory, but the place is way too crowded. This means long lines for everything and leads to people cheating their way to the front of the line. The amount of people also means that there is way too much noise, mainly coming from children running everywhere. * Much more negative points, but I've reached the word limit. Expedia and the hotel itself mention that it is a 4 star hotel. The 4 star rating was given in 2005 - over 14 years ago! This is very misleading, because there was clearly minimal - to none maintainance done during this time.

Good and nice hotel

Good and nice hotel

They should try to renovate the carpet from the floor. It was old, dirty and smeeling bad. The AC on the room is faling water from ceiling. The cloose the pool for private swimming class. The brekfast wasn't bad. No wifi on the room

They should try to renovate the carpet from the floor. It was old, dirty and smeeling bad. The AC on the room is faling water from ceiling. The cloose the pool for private swimming class. The brekfast wasn't bad. No wifi on the room

I stayed there 2 nights. Only Internet connection was poor. Every service is good. It is very clean. Good environment especially the area, I like it very much. I have introduced this hotel to my friends.

I stayed there 2 nights. Only Internet connection was poor. Every service is good. It is very clean. Good environment especially the area, I like it very much. I have introduced this hotel to my friends.

i liked the way they welcome us ilove it reaaaly awesome one

i liked the way they welcome us ilove it reaaaly awesome one

Dont know, i just reseved for a a friend of me, she complaned That its cheper by visa than cash, i does not understand, but Then i just help her.

Dont know, i just reseved for a a friend of me, she complaned That its cheper by visa than cash, i does not understand, but Then i just help her.

Reasonable priced, a bit out dated requiring more work

Reasonable priced, a bit out dated requiring more work

it was a great reception and the hotel is good..the pool was nice and its near the center of the city..lots of things to do around the area

it was a great reception and the hotel is good..the pool was nice and its near the center of the city..lots of things to do around the area

The hotel is ok, in need of a lot of work. Cleanliness has a lot to be desired. Only basics carried out on daily basis. Still dirt and hair from previous occupants, even on last day of stay. Disappointing

The hotel is ok, in need of a lot of work. Cleanliness has a lot to be desired. Only basics carried out on daily basis. Still dirt and hair from previous occupants, even on last day of stay. Disappointing

I was surprised that the hotel don't offer alcohol drinks since last January. The food is so so, but the fruit pie is good.

I was surprised that the hotel don't offer alcohol drinks since last January. The food is so so, but the fruit pie is good.

Not the best...

Not the best...

The hotel was in a nice location with a nice pool. breakfast and dinner were included but very bland. only bad part was the hotel insisted on extra money, which I was forced to pay and hotels.com was not available or helpful at all to sort this problem out.

No way 5 star. Never again. Poor quality room dirty. Air con broken. Pool dirty and beachfilthy

No way 5 star. Never again. Poor quality room dirty. Air con broken. Pool dirty and beachfilthy

P-A-T-H-E-T-I-C: Please Avoid The Hotel Even Though It's Cost-effective NEGATIVES: From the reception staff that doesn't even welcome you with a smile or a look and answers the phone in the middle of your question...to the OUTREAGOUS Half-board formula that DOESN'T include water in its menu (oh that's right, Tunisia isn't a country where keeping yourself hydrated is important!!)...it's just a avalanche of disappointments! I also have to mention our tentative to play table tennis....15 Dinars to rent the table and equipment...for those who don't know, you can have an amazing Couscous in the medina for that price! POSITIVES: The Atruim of the hotel is splendid...hence the bigger disappointment! The restaurant staff (and its managers) are, I have to say, very reponsive to feedback and seem to have the sense of costumer service that all the others don't have... perhaps they could train them! The price remains competitive. But DO NOT tell me that "you get what you pay for", because Tunisia is a beautiful country where cheap hotels often come with great service!

P-A-T-H-E-T-I-C: Please Avoid The Hotel Even Though It's Cost-effective NEGATIVES: From the reception staff that doesn't even welcome you with a smile or a look and answers the phone in the middle of your question...to the OUTREAGOUS Half-board formula that DOESN'T include water in its menu (oh that's right, Tunisia isn't a country where keeping yourself hydrated is important!!)...it's just a avalanche of disappointments! I also have to mention our tentative to play table tennis....15 Dinars to rent the table and equipment...for those who don't know, you can have an amazing Couscous in the medina for that price! POSITIVES: The Atruim of the hotel is splendid...hence the bigger disappointment! The restaurant staff (and its managers) are, I have to say, very reponsive to feedback and seem to have the sense of costumer service that all the others don't have... perhaps they could train them! The price remains competitive. But DO NOT tell me that "you get what you pay for", because Tunisia is a beautiful country where cheap hotels often come with great service!

Air didn't work the first night, shower head leaked all over, no do not disturb sign so we were woken up every morning by housekeeping! Old linens and towels and I do not recommend this place at all!! This is a 2 star hotel if that!