Poor service by the staff and the property appears to be quite old now, so the standards are not met

so far so good

so far so good

It was absolutely an amazing stay. Airport pick up service was amazing. Team members were nice and helpful from reception to housekeeping to dining area! saurav helped me in the late evening, my daughter needed warm milk, he smiled and took our bottle and filled with milk 2 times in a row and didn’t even charged us, he works at the restaurant reception. We loved it every bit. Housekeeping team is also incredibly nice.

It was absolutely an amazing stay. Airport pick up service was amazing. Team members were nice and helpful from reception to housekeeping to dining area! saurav helped me in the late evening, my daughter needed warm milk, he smiled and took our bottle and filled with milk 2 times in a row and didn’t even charged us, he works at the restaurant reception. We loved it every bit. Housekeeping team is also incredibly nice.

All bad...even my family was sick they forced us to check out at 10. I asked them to pay extra but still kicked us out. All old and rusty bathroom, broken

All bad...even my family was sick they forced us to check out at 10. I asked them to pay extra but still kicked us out. All old and rusty bathroom, broken

Good no complaints Lot of opportunities to improve and better themselves Good luck

Good no complaints Lot of opportunities to improve and better themselves Good luck

Room is large size. Bed is queen size. Very comfortable.

Room is large size. Bed is queen size. Very comfortable.

Excellent place to stay, really enjoyed our stay here.

Excellent place to stay, really enjoyed our stay here.

Room spacious and clean, bed and sheets comfortable. Appreciated light switches were labeled, very user friendly. Good available extras, i.e. shaving kit. Nice separate tub/shower, but water could be hotter. Very clean and up-to-date toilet with hygiene electronic options. Pool area nice, but cold water. Restaurant options a bit limited. Primarily buffet set up, 2,500 INR a bit high for lunch. Had very large selection, didn't eat, but looked good. Breakfast a bit cheaper 1,300. Can order al-la-carte. Had pancakes, but didn't receive what ordered. Other resturant for dinner only. Bar on site, was pretty good and had some small bite options. Also, had small Cafe with coffee, dessert and sandwiches. Very nice grounds and setting. Staff polite and helpful.Would have given higher rating if food selection easier.

Room spacious and clean, bed and sheets comfortable. Appreciated light switches were labeled, very user friendly. Good available extras, i.e. shaving kit. Nice separate tub/shower, but water could be hotter. Very clean and up-to-date toilet with hygiene electronic options. Pool area nice, but cold water. Restaurant options a bit limited. Primarily buffet set up, 2,500 INR a bit high for lunch. Had very large selection, didn't eat, but looked good. Breakfast a bit cheaper 1,300. Can order al-la-carte. Had pancakes, but didn't receive what ordered. Other resturant for dinner only. Bar on site, was pretty good and had some small bite options. Also, had small Cafe with coffee, dessert and sandwiches. Very nice grounds and setting. Staff polite and helpful.Would have given higher rating if food selection easier.

Very Friendly and comfortable Hotel to stay

Very Friendly and comfortable Hotel to stay

Unfriendly reception

Unfriendly reception

I stayed here but they have no heating system , this supposed to be 5 star . I don’t understand. In winter room is cold . Public area lobby is cold .

I stayed here but they have no heating system , this supposed to be 5 star . I don’t understand. In winter room is cold . Public area lobby is cold .

Hugely disappointed with my stay at crown plaza from arrival to departure which was 2 days early couldn’t put up with it much more the list of reasons is so big from arrive after a 14 hours journey to be told my room I had booked wouldn’t be ready till the next day but would go in a single room for The night them change the day after when one was free that was the start off 10 forgettable days at the crown plaza

Hugely disappointed with my stay at crown plaza from arrival to departure which was 2 days early couldn’t put up with it much more the list of reasons is so big from arrive after a 14 hours journey to be told my room I had booked wouldn’t be ready till the next day but would go in a single room for The night them change the day after when one was free that was the start off 10 forgettable days at the crown plaza

Best Hotel to stay Breakfast was very good

Best Hotel to stay Breakfast was very good

Great stay but customer service could be better

Great stay but customer service could be better

Nice Hotel !!! Most of staffs were kind and offered good services. Specially the staffs of buffet breakfast offered very good services, I appreciate of their effort.

Nice Hotel !!! Most of staffs were kind and offered good services. Specially the staffs of buffet breakfast offered very good services, I appreciate of their effort.

Everything is good

Everything is good

Exceptional service given by the staff. Room upgraded