Basic room , but ok

Family room we stayed in met our requirements. Breakfast was good with enough basic choices. Staff, in particular for Sunday breakfast and check out were excellent. Several places to eat, in close proximity to the hotel plus a mega supermarket two minutes walk away. No problem for us, but may not suit guest/s with mobility challenges - no lift and offsite parking a short distance away. We arrived by car so difficult to assess what public transport options are like.

Great value for money and an excellent breakfast. Friendly staff too.

Great value for money and an excellent breakfast. Friendly staff too.

Great hotel great stay, friendly staff we will be back

The room i had was very dated , definitely need new mattress i nearly rolled off the sides were so worn. Uncomfortablly hot , there was a single fan but no plug socket near bed to have it near me so pointless. Luckily i was very tired so would have slept in a clothes line . Next morning i noticed everything was very clean bathroom was fine had everything i needed and also very clean . Breakfast was lovely vegetarian fry up amd toast , there was cereal and fruit juice on offer service was quick and all the staff i met were very helpful and accomodating . Really does.need updating such a shame its like this

The room i had was very dated , definitely need new mattress i nearly rolled off the sides were so worn. Uncomfortablly hot , there was a single fan but no plug socket near bed to have it near me so pointless. Luckily i was very tired so would have slept in a clothes line . Next morning i noticed everything was very clean bathroom was fine had everything i needed and also very clean . Breakfast was lovely vegetarian fry up amd toast , there was cereal and fruit juice on offer service was quick and all the staff i met were very helpful and accomodating . Really does.need updating such a shame its like this

Quality no frills accommodation with cooked breakfast and really friendly staff.

Quality no frills accommodation with cooked breakfast and really friendly staff.

Ok, for my needs of a one night stay over

Ok, for my needs of a one night stay over

Positives: Pleasant staff Clean, quiet, spacious, comfortable rooms Comfortable beds with good quality pillows and bedding Tasty breakfast Decent, reasonably priced bar Good location for exploring SE Essex What could be better: No food served other than breakfast Rooms and hallways need updating - especially more powerpoints and larger screen TVs We had two rooms, 27 & 28, the key for 27 opened the door lock of 28 - could be a security issue Limited close parking - had to use car park a couple of streets away No lift.

Positives: Pleasant staff Clean, quiet, spacious, comfortable rooms Comfortable beds with good quality pillows and bedding Tasty breakfast Decent, reasonably priced bar Good location for exploring SE Essex What could be better: No food served other than breakfast Rooms and hallways need updating - especially more powerpoints and larger screen TVs We had two rooms, 27 & 28, the key for 27 opened the door lock of 28 - could be a security issue Limited close parking - had to use car park a couple of streets away No lift.

Very accomodating staff. Very friendly and helpful

Very accomodating staff. Very friendly and helpful

Yeah lovely place was very clean and tidy nice and friendly people 👍

Yeah lovely place was very clean and tidy nice and friendly people 👍

Fair proprty no food in the evenings

The bedlinen and towels were unclean, big blood stain on towel, yuck! very difficult to sleep, other residents, really slamming their bedroom doors, all night, no sleep, thanks, would not recommend, £75, wasted

The bedlinen and towels were unclean, big blood stain on towel, yuck! very difficult to sleep, other residents, really slamming their bedroom doors, all night, no sleep, thanks, would not recommend, £75, wasted

Fair proprty no food in the evenings

The hotel is difficult to find. Phoned the hotel for directions - no one picked up.

The hotel is difficult to find. Phoned the hotel for directions - no one picked up.

Room was simple and clean. Busy pub below and very noisy even after closing after midnight. Parking inconvenient and felt unsafe. No lift was difficult. Was excited for breakfast but there was a water issue with a note taped on the door that breakfast would not be provided. Disappointed.

Room was simple and clean. Busy pub below and very noisy even after closing after midnight. Parking inconvenient and felt unsafe. No lift was difficult. Was excited for breakfast but there was a water issue with a note taped on the door that breakfast would not be provided. Disappointed.

Delayed checking in.

Delayed checking in.

Town centre Hotel. Been stopping there a few years. Business/ working mans Hotel. No on site parking. Very basic rooms but all needs are catered for. Prices have steadily risen over the last year or so and now it's getting into the price range of chain hotels so I would be looking at those now too.

i was quite surprised upon checkin that there was no parking on site as told by the lady that checked me in.i had to park in a carpark a short distance away and walk back to the hotel,room ok bit dated,bed not very comfortable and through no fault of the hotel i had to check out earlier due to a personnel issue and left one day earlier,no refund offered,i did ask and was told no by a lady i found quite stroppy.wouldnt stay there again.

i was quite surprised upon checkin that there was no parking on site as told by the lady that checked me in.i had to park in a carpark a short distance away and walk back to the hotel,room ok bit dated,bed not very comfortable and through no fault of the hotel i had to check out earlier due to a personnel issue and left one day earlier,no refund offered,i did ask and was told no by a lady i found quite stroppy.wouldnt stay there again.

Seems to be very outdated and to say the room had been updated as well

Seems to be very outdated and to say the room had been updated as well