Hotel Ojo de Agua
Hotel em Puerto Morelos
2 hóspedes · 1 quarto · 1 casa de banho
Razões para reservar
Bom preço para esta localizaçãoOs preços dos imóveis nesta área são geralmente mais altos
Inclui comodidades essenciaisJardim, Piscina, Ar-condicionado e mais
Reserve com confiançaEstabelecemos parcerias com os principais sites de viagens, para que saiba que irá obter uma excelente oferta no alojamento perfeito
Sobre este hotel
Beachfront, with outdoor pool
This smoke-free hotel features an outdoor pool, a restaurant, and a 24-hour front desk. WiFi in public areas is free. Additionally, tour/ticket assistance, a garden, and a picnic area are onsite.
Hotel Ojo de Agua offers 35 air-conditioned accommodations with safes and hair dryers. Accommodations offer separate sitting areas and include desks. Flat-screen televisions come with cable channels.
Recreational amenities at the hotel include an outdoor pool.
This smoke-free hotel features an outdoor pool, a restaurant, and a 24-hour front desk. WiFi in public areas is free. Additionally, tour/ticket assistance, a garden, and a picnic area are onsite.
Hotel Ojo de Agua offers 35 air-conditioned accommodations with safes and hair dryers. Accommodations offer separate sitting areas and include desks. Flat-screen televisions come with cable channels.
Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and hair dryers can be requested.
Recreational amenities at the hotel include an outdoor pool.
Comodidades
Piscina
Ar-condicionado
Internet/Wi-Fi
Varanda ou Pátio
TV
Jardim
Mapa de Puerto Morelos
Atrações nas proximidades
Quartos disponíveis
Standard Room
Camas não especificadas • 14 m²
Acomoda 2
Você será direcionado para Hotels.com para disponibilidade e preços
Standard Room, 2 Double Beds
Camas não especificadas • 18 m²
Acomoda 2
Você será direcionado para Hotels.com para disponibilidade e preços
Superior Room, Sea View
Camas não especificadas • 14 m²
Acomoda 2
Você será direcionado para Hotels.com para disponibilidade e preços
Family Room
Camas não especificadas • 21 m²
Acomoda 2
Você será direcionado para Hotels.com para disponibilidade e preços
Standard Room, 2 Double Beds
Camas não especificadas
Acomoda 2
Você será direcionado para Hotels.com para disponibilidade e preços
€€€€
Avaliações e comentários
3.0 / 10.0
Great staff. Good hotel for the price. Big room. Great location. Good service.
In need of restaurations if they want to be a 4-star hotel and charge full price.
3.0 / 10.0
Great staff. Good hotel for the price. Big room. Great location. Good service.
In need of restaurations if they want to be a 4-star hotel and charge full price.
2.0 / 10.0
My experience with check-in and check-out was pleasant, but the hotel urgently needs renovation. Mr. Arturo gave me a room that looked like a rundown motel, completely destroyed. Walking through the hallway, I felt very unsafe; all the room doors were in bad shape, the curtains in my room were old and worn out, and the walls had dampness, cracks, and mold. I went down to request a room change, and Mr. David gave me another room in better condition than the first one but the bathroom didn’t have a proper shower door, and the towel rack was covered in green mold. My daughter and I stayed there for just a couple of hours before deciding to move to another hotel I won’t be returning to this hotel due to its terrible state.
2.0 / 10.0
My experience with check-in and check-out was pleasant, but the hotel urgently needs renovation. Mr. Arturo gave me a room that looked like a rundown motel, completely destroyed. Walking through the hallway, I felt very unsafe; all the room doors were in bad shape, the curtains in my room were old and worn out, and the walls had dampness, cracks, and mold. I went down to request a room change, and Mr. David gave me another room in better condition than the first one but the bathroom didn’t have a proper shower door, and the towel rack was covered in green mold. My daughter and I stayed there for just a couple of hours before deciding to move to another hotel I won’t be returning to this hotel due to its terrible state.
5.0 / 10.0
Was a good place to stay at puerto morelos and it right in front of the beach
5.0 / 10.0
Was a good place to stay at puerto morelos and it right in front of the beach
10.0 / 10.0
Amazing
4.0 / 10.0
The property didn’t reflect what the pictures on Expedia were. The property was visibly worn, outdated, cracked doors, cracks on walls, pool was dirty, not at all what the pictures from what we saw F when we booked it.
2.0 / 10.0
The worst experience I have ever had at a hotel. Lost my money. I got Nothing for my money. Did not stay and would not recommend. No refund. Just a bed. No chair. No front desk, just a table to check in. A real mess AWFUL!!!!! And I did not feel safe!
8.0 / 10.0
Staff excellent. Property needs work but its worth the money. Definitely will return.
8.0 / 10.0
Definitely needs some upgrades, overall decent experience! Pool is great, beach is steps away, and lots of restaurants within walking distance!
8.0 / 10.0
Definitely needs some upgrades, overall decent experience! Pool is great, beach is steps away, and lots of restaurants within walking distance!
8.0 / 10.0
The staff was amazing. The beach club has the best food !!! But they need to update the facilities.
8.0 / 10.0
The staff was amazing. The beach club has the best food !!! But they need to update the facilities.
10.0 / 10.0
Perfect
10.0 / 10.0
The room was clean and we had a beautiful view of the ocean and the beach. What a way to wake up.
They have a nice bar and restaurant downstairs by the pool. Don’t forget to get a massage down on the beach.
10.0 / 10.0
The room was clean and we had a beautiful view of the ocean and the beach. What a way to wake up.
They have a nice bar and restaurant downstairs by the pool. Don’t forget to get a massage down on the beach.
10.0 / 10.0
Perfect
5.0 / 10.0
It is a very clean place, beach front for the price with cozy restaurants around.
5.0 / 10.0
It is a very clean place, beach front for the price with cozy restaurants around.
4.0 / 10.0
Ok excepted no wifi
4.0 / 10.0
Ok excepted no wifi
6.0 / 10.0
The staff were very friendly but the pictures are a little misleading. The hotel could do with redecorating as the paint was peeling off around the hotel and in our bedroom. Frustratingly the wifi also doesn’t work at the hotel or the beach club. We did enjoy our stay but with fresh paint and working wifi it would have been great.
6.0 / 10.0
The staff were very friendly but the pictures are a little misleading. The hotel could do with redecorating as the paint was peeling off around the hotel and in our bedroom. Frustratingly the wifi also doesn’t work at the hotel or the beach club. We did enjoy our stay but with fresh paint and working wifi it would have been great.
10.0 / 10.0
I like the beach amd the location
10.0 / 10.0
I like the beach amd the location
4.0 / 10.0
Very poor property but the staff is nice!
4.0 / 10.0
Very poor property but the staff is nice!
6.0 / 10.0
Poor water pressure and there was always a sewer smell in the bathroom. The place was clean and staff very pleasant. The hotel is pretty basic but a great price!
6.0 / 10.0
Poor water pressure and there was always a sewer smell in the bathroom. The place was clean and staff very pleasant. The hotel is pretty basic but a great price!
8.0 / 10.0
Parking and the front street full of holes and water government of puerto Morelos got a fix the streets
8.0 / 10.0
Parking and the front street full of holes and water government of puerto Morelos got a fix the streets
10.0 / 10.0
I liked that it was a beachfront hotel. Also the restaurant has very good food.
10.0 / 10.0
I liked that it was a beachfront hotel. Also the restaurant has very good food.
4.0 / 10.0
The room was very poor,the security of the room was very bad and the curtains were in bad condition .
4.0 / 10.0
The room was very poor,the security of the room was very bad and the curtains were in bad condition .
4.0 / 10.0
The location was good as it had easy access to the beach with lunges and access to another hotel with a good restaurant. It was close enough to walk to town and shop. Also there was very good shampoo and conditioner.
The reason I gave it a poor rating is that the room smelled moldy which I am sensitive to, the mattress was terrible and it was impossible to keep the bathroom floor dry when showering. The staff did not help me move to another room and seemed overall disinterested in improving my experience or the bad conditions of the hotel.
4.0 / 10.0
The location was good as it had easy access to the beach with lunges and access to another hotel with a good restaurant. It was close enough to walk to town and shop. Also there was very good shampoo and conditioner.
The reason I gave it a poor rating is that the room smelled moldy which I am sensitive to, the mattress was terrible and it was impossible to keep the bathroom floor dry when showering. The staff did not help me move to another room and seemed overall disinterested in improving my experience or the bad conditions of the hotel.
2.0 / 10.0
Please do not stay at this hotel. I got robbed by the hotel personnel. My room was broken into through a card copy that was made by the hotel onsite manager, David Arollos Cisneros. We sought help, thinking it was just a random person who broken in but it wasn’t. David happened to be in the front desk the day we got robbed(our room was right across the front desk)After we left, we see a guy head to our room without hesitating. We then see him leave with our stuff which was all inside a safe from the hotel. While we asked David for help he would completely ignore us. His excuse was that he was trying to contact his bosses but he was contacting the guy who robbed us, as they were working together. We did ask him if any of this had ever happened and he stated there has never been a robbery. However, the police station stated that there had been several robberies at that specific hotel specifically while he was the one in charge. Once we finally got a hold of the hotel managers, assured us that it would be covered under their insurance. She mentioned that she would keep in contact but we have been contacting her every day and no response. She has completely ignored us. We are still very upset of this whole situation given to the fact that it wasn’t a random robbery but planned by the people who welcome you into the hotel. Also to top it off, there are bed bugs in the room. The amenities are not worth the insecurity of this hotel is. DO NOT STAY AT THIS HOTEL!
2.0 / 10.0
Please do not stay at this hotel. I got robbed by the hotel personnel. My room was broken into through a card copy that was made by the hotel onsite manager, David Arollos Cisneros. We sought help, thinking it was just a random person who broken in but it wasn’t. David happened to be in the front desk the day we got robbed(our room was right across the front desk)After we left, we see a guy head to our room without hesitating. We then see him leave with our stuff which was all inside a safe from the hotel. While we asked David for help he would completely ignore us. His excuse was that he was trying to contact his bosses but he was contacting the guy who robbed us, as they were working together. We did ask him if any of this had ever happened and he stated there has never been a robbery. However, the police station stated that there had been several robberies at that specific hotel specifically while he was the one in charge. Once we finally got a hold of the hotel managers, assured us that it would be covered under their insurance. She mentioned that she would keep in contact but we have been contacting her every day and no response. She has completely ignored us. We are still very upset of this whole situation given to the fact that it wasn’t a random robbery but planned by the people who welcome you into the hotel. Also to top it off, there are bed bugs in the room. The amenities are not worth the insecurity and unsafe environment this hotel is. DO NOT
Perguntas frequentes
Quanto custa este hotel em comparação com outros em Puerto Morelos?
O preço médio de um alojamento em Puerto Morelos é de 173 € por noite. Este alojamento é 98 € mais barato do que a média.
O estacionamento está incluído neste hotel?
O estacionamento não está especificado como uma comodidade disponível em Hotel Ojo de Agua. Para mais informações, recomendamos que entre em contacto com o alojamento relativamente ao estacionamento.
Existe uma piscina em hotel?
Sim, está disponível uma piscina para utilização em Hotel Ojo de Agua. Aproveite a água!
Hotel Ojo de Agua permite animais de estimação?
Infelizmente, este hotel não é amigo dos animais. Tente procurar novamente e filtrar por "Animais permitidos"
Que comodidades estão disponíveis em Hotel Ojo de Agua?
Encontrámos 6 comodidades para este alojamento. Isto inclui piscina, ar-condicionado, internet/wi-fi, varanda ou pátio e tv.
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