Great experience. Rooms were exceptionally clean and staff nice. Minor observation, breakfast was ok could offer more.

Great experience. Rooms were exceptionally clean and staff nice. Minor observation, breakfast was ok could offer more.

Our go-to spot on the way to Florida. Love this property; staff is great, rooms are great and breakfast is above average for this type of place with good selections. Pillow were not great this time but first time we stayed they were fine.

DO NOT STAY HERE - I reserved a king suite a month in advance. I booked the suite because my wife and I have two year old twins and needed the room for pack and plays. Additionally, my wife is 5 months pregnant and wanted the extra room of a king bed. When I checked in, they crammed us in a standard double queen. When I complained, they said the hotel was fully booked and that I could either leave and receive a refund or I should complain to Expedia / Orbitz. When I asked if I could get a refund for the difference in room cost, approximately $50, they said they couldn’t do that either and again that I should request the refund from Expedia / Orbitz. So basically, they stole $50 from me. Again, DO NOT STAY HERE. They don’t honor their commitments and they don’t care about your comfort. At the least, Expedia / Orbitz should drop this property from their service because the hotel passed all the blame to them, even though I booked the reservation a month ago. DO NOT STAY HERE!

DO NOT STAY HERE - I reserved a king suite a month in advance. I booked the suite because my wife and I have two year old twins and needed the room for pack and plays. Additionally, my wife is 5 months pregnant and wanted the extra room of a king bed. When I checked in, they crammed us in a standard double queen. When I complained, they said the hotel was fully booked and that I could either leave and receive a refund or I should complain to Expedia / Orbitz. When I asked if I could get a refund for the difference in room cost, approximately $50, they said they couldn’t do that either and again that I should request the refund from Expedia / Orbitz. So basically, they stole $50 from me. Again, DO NOT STAY HERE. They don’t honor their commitments and they don’t care about your comfort. At the least, Expedia / Orbitz should drop this property from their service because the hotel passed all the blame to them, even though I booked the reservation a month ago. DO NOT STAY HERE!

Wonderful stay!

Wonderful stay!

Great hotel! I got in very late and Tiana checked me in. She was wonderful & helpful. The rooms were comfortable and quiet. Everything looked updated and nice. Breakfast was great as well. I would definitely stay here again.

Great hotel! I got in very late and Tiana checked me in. She was wonderful & helpful. The rooms were comfortable and quiet. Everything looked updated and nice. Breakfast was great as well. I would definitely stay here again.

We didn’t like again): 1. Toilettes. They are too small 2. Safe issue: no grab bars in bathrooma 3. Location of TV unit: too low 4. Choice of pillows: all are too soft

We didn’t like again): 1. Toilettes. They are too small 2. Safe issue: no grab bars in bathrooma 3. Location of TV unit: too low 4. Choice of pillows: all are too soft

The hotel is nice, it just needs to be updated.

The hotel is nice, it just needs to be updated.

Very nice and comfortable. The only thing was that the toilet seat didn’t fit properly and sat way too low.

Very nice and comfortable. The only thing was that the toilet seat didn’t fit properly and sat way too low.

Clean and quiet

Clean and quiet

The staff was friendly but the accommodations were unappealing. We had no hot water. The phone in our room did not work. The staff was unresponsive when the phone issue was reported. Service requests on the app went unanswered. The hallway and bed linens smelled like cigarette smoke. Convenient location to baseball tournament.

The staff was friendly but the accommodations were unappealing. We had no hot water. The phone in our room did not work. The staff was unresponsive when the phone issue was reported. Service requests on the app went unanswered. The hallway and bed linens smelled like cigarette smoke. Convenient location to baseball tournament.

Hotel is pretty new and very clean. Breakfast is good.

Hotel is pretty new and very clean. Breakfast is good.

Clean, quiet and spacious. I will be back.

Clean, quiet and spacious. I will be back.

Nice clean rooms.

Nice clean rooms.

My wife and I went to bed at 9:30. our tv was off and we were asleep. At 2:30 AM our phone rang and woke us up. They said they had a noise complaint. I was not happy. come to find out the next morning the noise was from their kitchen. My room was paid for when i got the reservation. When we got home i see a charge for the room on my wifes debit card. They used her card for incidentals and swiped it for the room also. This was not a pleasant stay.

My wife and I went to bed at 9:30. our tv was off and we were asleep. At 2:30 AM our phone rang and woke us up. They said they had a noise complaint. I was not happy. come to find out the next morning the noise was from their kitchen. My room was paid for when i got the reservation. When we got home i see a charge for the room on my wifes debit card. They used her card for incidentals and swiped it for the room also. This was not a pleasant stay.

The cost was more than the quoted price that I received from hotels.com. if hotels.com is giving a price, it should be 100% accurate.

The cost was more than the quoted price that I received from hotels.com. if hotels.com is giving a price, it should be 100% accurate.

Everything and Everyone was Nice and Kind… will be booking again

Everything and Everyone was Nice and Kind… will be booking again

They were kind and courteous and very helpful.