Hotel is like any other Hampton, but the train runs close by and makes noise all night long

CLEAN, comfortable, staff very helpful

CLEAN, comfortable, staff very helpful

The hotel is quite nice, but dont be prepared for a quiet sleep. The people on the street are the loudest Ive ever experienced and I've been to many developing countries. There were people screaming, horns honking.

The hotel is quite nice, but dont be prepared for a quiet sleep. The people on the street are the loudest Ive ever experienced and I've been to many developing countries. There were people screaming, horns honking.

A very comfortable bed

A very comfortable bed

Great location for enjoying downtown.

Good staff.

On our way to the festival we were going to be attending in Greensboro this weekend, we had a medical emergency. While in the hospital, I contacted the hotel to let them know we were going to have to cancel the reservation. Understanding it was too late to cancel for that night, I was hoping to cancel the next night and get a refund. I was told because we had booked through Expedia, we needed to contact them. It was not until well after midnight that I was able to contact Expedia. They opened a ticket. I have just been informed there will be no credits coming our way. Thank you so much Hampton Inn for making a difficult situation so much worse.

Overall, it was a great stay. Jalisa was very friendly and even took it upon herself to put us in a room on the third floor that was on the same floor as the parking deck so we didn't have to use the elevators. The size and cleanliness of the room were more than what we expected. We will be staying here again in a couple of weeks.

Overall, it was a great stay. Jalisa was very friendly and even took it upon herself to put us in a room on the third floor that was on the same floor as the parking deck so we didn't have to use the elevators. The size and cleanliness of the room were more than what we expected. We will be staying here again in a couple of weeks.

Not enough parking

Great location!! Hotel was clean and well maintained. We enjoyed our stay very much.

Great location!! Hotel was clean and well maintained. We enjoyed our stay very much.

The air conditioning was not working properly. Would not cool down. Called front desk around midnight 4 times to ask if they had fans and no one answered. We went down to the lobby and there was someone at the desk but they did not answer the phone when we had just called.

The air conditioning was not working properly. Would not cool down. Called front desk around midnight 4 times to ask if they had fans and no one answered. We went down to the lobby and there was someone at the desk but they did not answer the phone when we had just called.

Excellent

Excellent

I'm annoyed that I was double charged for the room on the first night and though the staff fixed it, I was again overcharged for the rest of the stay. I was told when I booked that I'd be charged a $50 fee for incidentals that would be refunded within 2 business days after checkout. Well, they charged me more after checkout for no reason! I won't be back.

I'm annoyed that I was double charged for the room on the first night and though the staff fixed it, I was again overcharged for the rest of the stay. I was told when I booked that I'd be charged a $50 fee for incidentals that would be refunded within 2 business days after checkout. Well, they charged me more after checkout for no reason! I won't be back.

Nice property with friendly staff.

Nice property with friendly staff.

Our second time staying here and we’ll be back! Brought our dog this time and it was a breeze.

Our second time staying here and we’ll be back! Brought our dog this time and it was a breeze.

Noisy from the freight trains blowing their horn approaching one or two crossings near hotel. They go by and blow all night long. We were on the side of the hotel facing the tracks. Perhaps the opposite side would be quieter.

Noisy from the freight trains blowing their horn approaching one or two crossings near hotel. They go by and blow all night long. We were on the side of the hotel facing the tracks. Perhaps the opposite side would be quieter.

It was a good stay

It was a good stay

My room had a window that was level with the parking deck and I did not feel safe being a single woman that easily accessible

Absolutely loved staying here. Definitely will stay here again and would recommend.

My room had a window that was level with the parking deck and I did not feel safe being a single woman that easily accessible