Well, personally I believe as a hotel the key point is that hotel is able to provide an environment where customer can have a good sleep. However, the traffic noise is just unbearable. You cannot decide your own sleeping and waking up time the traffic does.

Well, personally I believe as a hotel the key point is that hotel is able to provide an environment where customer can have a good sleep. However, the traffic noise is just unbearable. You cannot decide your own sleeping and waking up time the traffic does.

They had some water leakage in our assigned room hence moved to another Britannia Inn hote which was very unconvinced as was on 2nd floor and had to carry heavy suite cases I will never stay in either of these hotels

They had some water leakage in our assigned room hence moved to another Britannia Inn hote which was very unconvinced as was on 2nd floor and had to carry heavy suite cases I will never stay in either of these hotels

I would say cheap and cheerful but it wasn't cheap and they £100 charge off u for damages which I'm still waiting to get back 4 weeks later

I would say cheap and cheerful but it wasn't cheap and they £100 charge off u for damages which I'm still waiting to get back 4 weeks later

It was good but not clear

It was good but not clear

Poor cleanliness and congested room . Atleast change the floor mat.

Poor cleanliness and congested room . Atleast change the floor mat.

The rooms were clean and the service good

The rooms were clean and the service good

The room marked as B3, was across the road in a residential-looking, unmarked building, outside of the hotel, and not as advertised during the booking. Very basic, with dirty carpets, very small towels, and a tiny shower with only small handwash soap. The worst of all was the mattress with springs I could feel at the surface. Not very good sleep at all. There are no any facilities like bar or restaurant. Just nothing but a tiny dirty room outside of the so-called hotel. Another very annoying issue was that during the booking, I wasn't aware of the £100 pre-authorised deposit, but at check-in, a young man in the reception explained it would be released straight after check-out and I accepted it at that point. However, at check out, a very rude woman at the reception desk said my £100 would be released in 2 weeks time. I wasn't happy with that at all and and asked for deposit to be unlocked immediately as promised at check-in, but she wouldn't even talk about it, neither about issues related to mattress, saying there is no compensation for it. I asked for her name and position there and she very reluctantly eventually said her name was Seila and she is hotel manager. It was a very bad experience and too bad value for the money. I will officially make a complaint via Expedia and expect a serious compensation for the rubbish services I have paid for.

The room marked as B3, was across the road in a residential-looking, unmarked building, outside of the hotel, and not as advertised during the booking. Very basic, with dirty carpets, very small towels, and a tiny shower with only small handwash soap. The worst of all was the mattress with springs I could feel at the surface. Not very good sleep at all. There are no any facilities like bar or restaurant. Just nothing but a tiny dirty room outside of the so-called hotel. Another very annoying issue was that during the booking, I wasn't aware of the £100 pre-authorised deposit, but at check-in, a young man in the reception explained it would be released straight after check-out and I accepted it at that point. However, at check out, a very rude woman at the reception desk said my £100 would be released in 2 weeks time. I wasn't happy with that at all and and asked for deposit to be unlocked immediately as promised at check-in, but she wouldn't even talk about it, neither about issues related to mattress, saying there is no compensation for it. I asked for her name and position there and she very reluctantly eventually said her name was Seila and she is hotel manager. It was a very bad experience and too bad value for the money. I will officially make a complaint via Expedia and expect a serious compensation for the rubbish services I have paid for.

Room was basic but ok. Tv wouldn’t work and I could wee quicker than the water coming out the shower. The staff were pleasant and friendly.

Room was basic but ok. Tv wouldn’t work and I could wee quicker than the water coming out the shower. The staff were pleasant and friendly.

Its quiet and nice

Its quiet and nice

When I arrived, their small car park at the front was full up. The male receptionist then walked in front of my car (on the pavement) and showed me their car park behind the hotel. He then took my suitcase out of my car and took it up to my room. The next day, I went to the breakfast room and found no plates or cutlery there. So, I asked for a plate and knife and made myself two pieces of toast from the two loaves of bread I'd found in their bread bin. The following morning, I found it locked. I asked the male receptionist and he told me, I hadn't asked for breakfast when I booked it. So, I went back to my room and talked to an agent on the website who confirmed what he'd said. The receptionist then showed me the proof and told me, they'd stopped serving breakfast months ago. The next morning, I contacted the website and told the agent this. Each day, I left my key with the receptionist and picked it up on my return.

When I arrived, their small car park at the front was full up. The male receptionist then walked in front of my car (on the pavement) and showed me their car park behind the hotel. He then took my suitcase out of my car and took it up to my room. The next day, I went to the breakfast room and found no plates or cutlery there. So, I asked for a plate and knife and made myself two pieces of toast from the two loaves of bread I'd found in their bread bin. The following morning, I found it locked. I asked the male receptionist and he told me, I hadn't asked for breakfast when I booked it. So, I went back to my room and talked to an agent on the website who confirmed what he'd said. The receptionist then showed me the proof and told me, they'd stopped serving breakfast months ago. The next morning, I contacted the website and told the agent this. Each day, I left my key with the receptionist and picked it up on my return.

They dont care about the customer. They told me to stay outside for the whole night till 3am.

They dont care about the customer. They told me to stay outside for the whole night till 3am.

I will never go there again anymore in my life.very cheap and poor room.is not a really hotel is looking like hostel.

I will never go there again anymore in my life.very cheap and poor room.is not a really hotel is looking like hostel.

Lovely room. Nice staff. Relaxed stay

Lovely room. Nice staff. Relaxed stay

The room appeared clean at first glance, but it emitted a foul odor. Moreover, upon arrival, we were unexpectedly asked to pay additional fees, which were supposedly refundable upon check-out. Despite not staying the night, I have yet to receive the reimbursement. I reached out to them the week following our visit, and they requested my bank details for the refund. However, nearly two weeks have passed, and I am still grappling with this unexpected hidden deposit. Do not recommended

The room appeared clean at first glance, but it emitted a foul odor. Moreover, upon arrival, we were unexpectedly asked to pay additional fees, which were supposedly refundable upon check-out. Despite not staying the night, I have yet to receive the reimbursement. I reached out to them the week following our visit, and they requested my bank details for the refund. However, nearly two weeks have passed, and I am still grappling with this unexpected hidden deposit. Do not recommended

The service was worst.

The service was worst.

Very good but for parking 👎

Very good but for parking 👎