Front desk gentleman was excellent! With customer service subpar these days everywhere you go, it was refreshing to have a kind, pleasant person.

We had a very nice day. The room was clean. There were a few things that were not up-to-date in the bathroom such as there was no towel bar to hang stuff, etc. However, it was still clean. There was a little mold on the ceiling above the toilet as well.

We had a very nice day. The room was clean. There were a few things that were not up-to-date in the bathroom such as there was no towel bar to hang stuff, etc. However, it was still clean. There was a little mold on the ceiling above the toilet as well.

Beautiful property, very pleasant front desk staff, clean, close to shopping.

nice hotel

Beautiful property, very pleasant front desk staff, clean, close to shopping.

The stay was great. The room was very clean. The staff were top notch. Property could stand some refurb. Example, paint pealing off building, landscape was more weeds than anything, room was great except tube as the overflow drain was completely rusted causing tube base to be discolored. None of which affected our stay.

The stay was great. The room was very clean. The staff were top notch. Property could stand some refurb. Example, paint pealing off building, landscape was more weeds than anything, room was great except tube as the overflow drain was completely rusted causing tube base to be discolored. None of which affected our stay.

We have stayed at this hotel a lot over the years but it’s time for an update! Interior and grounds need attention. Bed linens were such that one just got twisted in all the loose sheets, making for a miserable night. Old towels.

We have stayed at this hotel a lot over the years but it’s time for an update! Interior and grounds need attention. Bed linens were such that one just got twisted in all the loose sheets, making for a miserable night. Old towels.

Everything was great except the hotel was packed with young baseball players and was VERY LOUD. I had planned on swimming and enjoying the pool but that was NOT possible. The pool was cloudy and disgusting, and probably way tooooooo many people in the pool. The kids were running rampant in the halls, shouting, slamming doors, and being obnoxious kids. Their adult supervisers were not much better. Since I had planned on a nice quiet weekend of reflection since I was in Des Moines for a memorial service, I was very disappointed that I didn't get that or much sleep. I feel like I should have been offered a discounted rate at least. I probably would not stay here again, although my room was beyond comfortable : )

Everything was great except the hotel was packed with young baseball players and was VERY LOUD. I had planned on swimming and enjoying the pool but that was NOT possible. The pool was cloudy and disgusting, and probably way tooooooo many people in the pool. The kids were running rampant in the halls, shouting, slamming doors, and being obnoxious kids. Their adult supervisers were not much better. Since I had planned on a nice quiet weekend of reflection since I was in Des Moines for a memorial service, I was very disappointed that I didn't get that or much sleep. I feel like I should have been offered a discounted rate at least. I probably would not stay here again, although my room was beyond comfortable : )

The lock on my door was wiggly. I had to work to make sure it would stay shut. The room was fine, clean, comfortable. I missed having to go to the lobby to get cream for my coffee in the morning. There wasn't even any in the lobby to take for the next morning. But the lady at the front desk was very nice when I checked in and out!

The lock on my door was wiggly. I had to work to make sure it would stay shut. The room was fine, clean, comfortable. I missed having to go to the lobby to get cream for my coffee in the morning. There wasn't even any in the lobby to take for the next morning. But the lady at the front desk was very nice when I checked in and out!

Front desk worker could not find reservation and took two hours of calling the third party twice to finally find reservation. I will never stay here again.

Front desk worker could not find reservation and took two hours of calling the third party twice to finally find reservation. I will never stay here again.

The Staff is fantastic and the property is in a good location. The hotel for the most part is in good condition our room was fine yet the bathroom was another story it showed signs of wear and past repairs. The sink would barely drain and was plugged up with a gross black crud that had been accumulating for a long time. Bathroom sink drains need to be cleaned periodically as hair, make-up and soap will collect on the drain opening and closing control becoming a disgusting unsanitary mess. We paid a good amount for lodging at this hotel and expected better maintenance of their rooms. There was severe weather in the area and spent time in safe area and didn’t notice the sink until late that evening. I informed the staff when checking out so the next guest wouldn’t experience what we did.

The Staff is fantastic and the property is in a good location. The hotel for the most part is in good condition our room was fine yet the bathroom was another story it showed signs of wear and past repairs. The sink would barely drain and was plugged up with a gross black crud that had been accumulating for a long time. Bathroom sink drains need to be cleaned periodically as hair, make-up and soap will collect on the drain opening and closing control becoming a disgusting unsanitary mess. We paid a good amount for lodging at this hotel and expected better maintenance of their rooms. There was severe weather in the area and spent time in safe area and didn’t notice the sink until late that evening. I informed the staff when checking out so the next guest wouldn’t experience what we did.

needs a menu in the room

needs a menu in the room

It was fine

It was fine

From the moment we stepped into the hotel we knew we had chosen the best hotel for us. The night staff were so friendly and amazing. The entrance was beautiful! The rooms did not disappoint. So clean and beautiful. The bed had me sleeping throughout the night. Would definitely recommend!!

From the moment we stepped into the hotel we knew we had chosen the best hotel for us. The night staff were so friendly and amazing. The entrance was beautiful! The rooms did not disappoint. So clean and beautiful. The bed had me sleeping throughout the night. Would definitely recommend!!

Loved the stay but I booked a king with a sofa bed and my room didn’t have a sofa bed so that was a bummer. We made it work istead of asking for a different room.

Loved the stay but I booked a king with a sofa bed and my room didn’t have a sofa bed so that was a bummer. We made it work istead of asking for a different room.

Room was nice. Disappointed that the property couldn’t have provided complimentary coffee in the am. Had a bar/kitchen that closed at 10 am. Closed off community area to non volleyball groups. Room coffee is inferior! Hate to have too leave property on a weekend morning for coffee.

Room was nice. Disappointed that the property couldn’t have provided complimentary coffee in the am. Had a bar/kitchen that closed at 10 am. Closed off community area to non volleyball groups. Room coffee is inferior! Hate to have too leave property on a weekend morning for coffee.

This was a newish and nice hotel in a very good neighborhood. Dear Management-- your rooms are nice enough, but someone needs to take a look at the repair and caulking work in room 226 bathroom. It looks amateurish; almost as if I told my 7 year old to caulk around the toilet and the tub. Also, the shower has been squirting water on the ceiling for a while now, and unless someone fixes that shower head leak, your bathroom ceiling is going to be ruined. It really detracts from an otherwise nice facility.

This was a newish and nice hotel in a very good neighborhood. Dear Management-- your rooms are nice enough, but someone needs to take a look at the repair and caulking work in room 226 bathroom. It looks amateurish; almost as if I told my 7 year old to caulk around the toilet and the tub. Also, the shower has been squirting water on the ceiling for a while now, and unless someone fixes that shower head leak, your bathroom ceiling is going to be ruined. It really detracts from an otherwise nice facility.

We had a great stay!

We had a great stay!