Mattress rock solid, room next to the lift and above the entrance so the noise level was high especially at night. The floors were polished tiles so every sound outside the room reverberated, loudly. The hair dryer stopped working after 30 seconds. No natural light in the room. I checked out after 3 days due to severe backache and lack of sleep. The gentleman on Reception was kind but unable to move me to another room. Location was good.

Mattress rock solid, room next to the lift and above the entrance so the noise level was high especially at night. The floors were polished tiles so every sound outside the room reverberated, loudly. The hair dryer stopped working after 30 seconds. No natural light in the room. I checked out after 3 days due to severe backache and lack of sleep. The gentleman on Reception was kind but unable to move me to another room. Location was good.

Very disappointing. First of all I was given wrong instructions upon check in. I was emailed that I was on floor one instead of floor 3 so I was accidentally trying to open the wrong room. Second, the wifi did not work. The entire time that I was in the hotel room I needed to work remotely and I could not connect to the internet on my laptop at all. On my phone it would disconnect and only work 5% of the time. In the end I ended up spending way more than just the hotel cost on this one night because of all my data roaming fees that I had to turn on in order to work. I sent the hotel two emails and they did not respond until the next day. I do not understand why advertise free wifi if it does not work AT ALL. I am very disappointed and had many issues while trying to work which is not acceptable. Lastly on hotels.com it was advertised thwt there was 24/7 front desk service and that was not the case at all. They only have someone at the front desk from 8-5. Another false advertisement. I don’t think I’ll be booking over hotels.com again. I would hope to get some sort of refund for the amount spent on my roaming data during my stay of $30.

Very disappointing. First of all I was given wrong instructions upon check in. I was emailed that I was on floor one instead of floor 3 so I was accidentally trying to open the wrong room. Second, the wifi did not work. The entire time that I was in the hotel room I needed to work remotely and I could not connect to the internet on my laptop at all. On my phone it would disconnect and only work 5% of the time. In the end I ended up spending way more than just the hotel cost on this one night because of all my data roaming fees that I had to turn on in order to work. I sent the hotel two emails and they did not respond until the next day. I do not understand why advertise free wifi if it does not work AT ALL. I am very disappointed and had many issues while trying to work which is not acceptable. Lastly on hotels.com it was advertised thwt there was 24/7 front desk service and that was not the case at all. They only have someone at the front desk from 8-5. Another false advertisement. I don’t think I’ll be booking over hotels.com again. I would hope to get some sort of refund for the amount spent on my roaming data during my stay of $30.

all good

all good

Clean hotel, with a good location

Clean hotel, with a good location