Check-in was easy, fast and friendly. The reception staff were accommodating and answered my questions. I appreciate them keeping my bags stored while I explored on my last day after checkout! Free breakfast was a plus!

Very bad

Very bad

I was very disapointed because i had only stayed 1 night out of my originally planned 6 (which was one of the worst nights I have experienced hence why I left after 1 night). However, when I contacted the property about a refund, they were super flaky and unprofessional (stopped replying to my emails) and have not yet refunded the remaining nights. Terrible experience. Do not recommend.

I was very disapointed because i had only stayed 1 night out of my originally planned 6 (which was one of the worst nights I have experienced hence why I left after 1 night). However, when I contacted the property about a refund, they were super flaky and unprofessional (stopped replying to my emails) and have not yet refunded the remaining nights. Terrible experience. Do not recommend.

Absolutely loved this place! Beautiful building, easy walk to long term parking, easy walk to lots of fun places. My room was clean, cozy, and comfortable, the breakfasts were excellent. The staff was EXTREMELY nice and helpful. Highly recommend the private rooms for the perfect balance of comfort/community. Would stay here over a hotel, and would definitely come back again with friends and family.

Absolutely loved this place! Beautiful building, easy walk to long term parking, easy walk to lots of fun places. My room was clean, cozy, and comfortable, the breakfasts were excellent. The staff was EXTREMELY nice and helpful. Highly recommend the private rooms for the perfect balance of comfort/community. Would stay here over a hotel, and would definitely come back again with friends and family.

Nothing

Nothing

Perfect spot to start the journey of getting to know Montréal better

Perfect spot to start the journey of getting to know Montréal better

VERY rude staff. I purchased a room via debit card and when I got to the reception and showed them my receipt from online they told me they couldn’t accept debit cards and did not refund me for my rooms I already bought. They claimed they only accept credit cards however I bought a room there a week earlier with the same don’t card and they accepted it. The staff are on drugs, unstable, and constantly change their “ policy”stay away from this type of customer services. Still never got my refund btw

VERY rude staff. I purchased a room via debit card and when I got to the reception and showed them my receipt from online they told me they couldn’t accept debit cards and did not refund me for my rooms I already bought. They claimed they only accept credit cards however I bought a room there a week earlier with the same don’t card and they accepted it. The staff are on drugs, unstable, and constantly change their “ policy”stay away from this type of customer services. Still never got my refund btw

Good

Good

Staff need more training on how to welcome, direct and inform guests about protocols

Staff need more training on how to welcome, direct and inform guests about protocols

Terrific location and super clean accommodation - basics only. Double bed is akin to an American Full. Recommend as a great base for Montreal; also strong wifi!

Terrific location and super clean accommodation - basics only. Double bed is akin to an American Full. Recommend as a great base for Montreal; also strong wifi!

The room looked nothing like the photos. The bed was a futon. The remote control did not seem to affect the heat, and it was an unusually cold night. Staff was wonderful. It was a lovely hostel ...but it is not a hotel.

Some one robbed me , wallet with credit cards , almost 1000ca and they never made the police report, no much security in the place. I found a better place by du parc avenue. For sure never gonna stay again in this noisy place, no privacy, looks old , much better places around montreal and almost same price.

The room looked nothing like the photos. The bed was a futon. The remote control did not seem to affect the heat, and it was an unusually cold night. Staff was wonderful. It was a lovely hostel ...but it is not a hotel.

Some one robbed me , wallet with credit cards , almost 1000ca and they never made the police report, no much security in the place. I found a better place by du parc avenue. For sure never gonna stay again in this noisy place, no privacy, looks old , much better places around montreal and almost same price.

Great location, good price and friendly staff. The sheets could have been cleaner, but the rest of the space was tidy. The walls were a little thin and there was some construction outside our window. I would not recommend if you are a light sleeper.

Great location, good price and friendly staff. The sheets could have been cleaner, but the rest of the space was tidy. The walls were a little thin and there was some construction outside our window. I would not recommend if you are a light sleeper.

the only issue is the number of bathrooms. 2 bathrooms for 40 people just isn't enough lol

the only issue is the number of bathrooms. 2 bathrooms for 40 people just isn't enough lol

Friendly staff, clean and bright common area.

I love everything about this place. The staff are so friendly and there is everything you need on site. The only comment I'd make (not a complaint) is that I arrived close to 1 AM, and I would have really appreciated having access to a towel on arrival. After 12+ hours of travel, I just wanted to have a little wash before bed.

I love everything about this place. The staff are so friendly and there is everything you need on site. The only comment I'd make (not a complaint) is that I arrived close to 1 AM, and I would have really appreciated having access to a towel on arrival. After 12+ hours of travel, I just wanted to have a little wash before bed.

Very friendly staff, esp the kitchen man/chef. Nice place to stay, but not ok with the shared washroom. Parking is bit hard on the area.

I thought the staff were very helpful and friendly, the atmosphere is nice, and the rooms are well kept! The roof top patio is awesome at night and it was overall a smooth experience. My only comment is on the breakfast that is offered. There are pretty much no real options if you are dairy free. Of course, there is fruit and stuff but it would have been nice to have at least the option to have a milk alternative or have the pancakes be plant-based. Because there was only dairy, and I really dislike black coffee, I couldn't even have a morning drink. I opted for a boiled egg and after one bite I knew it was bad, and so I was left with no options for breakfast. Perhaps a little more attention and care to the breakfast that is offered would go a long way! Still - I WOULD recommend this place to others. Like I said - it is clean, the staff are friendly, the space feels nice, now just upgrade the breakfast offered and this place is all set!