Favorite place to stay in Twin Falls.

This hotel and staff was the worst experience of my traveling life. Upon check-in my fiancee and I were discriminated against because we are 2 women in a relationship staying in 1 room with a king size bed. They questioned why were wanted a king sized bed.The next day housekeeping cleaned EVERY room on our floor and after we called to ask for new towels they never came. We then went down to the front desk at 8:30pm to get towels and we were told that our room would be fully serviced the next day at 11am. After leaving and coming back to our room around 4pm we noticed that the bed was made but nothing else was done. We called and the manager, Shelby lied to us and said that they had NOT done our room at all even though someone came in and made the bed but did not put new sheets on. Shelby then came clean and agreed to have someone put new sheets on our bed but only after being caught lying did she do that. After they came to put new sheets on our bed with much attitude and disrespect we heard them talking poorly about us behind the front desk that evening. We called corporate and I have a case number pending. I am expecting a refund in the next 48 hours. Would NOT recommend.

No dining, no cooks, tv not working, reservation messed up, no breakfast, no cooks, no dinners, no cooks. For a Hiltion this experience & facility was unacceptabke. Very poor overall stay atvthis hotel!

This hotel and staff was the worst experience of my traveling life. Upon check-in my fiancee and I were discriminated against because we are 2 women in a relationship staying in 1 room with a king size bed. They questioned why were wanted a king sized bed.The next day housekeeping cleaned EVERY room on our floor and after we called to ask for new towels they never came. We then went down to the front desk at 8:30pm to get towels and we were told that our room would be fully serviced the next day at 11am. After leaving and coming back to our room around 4pm we noticed that the bed was made but nothing else was done. We called and the manager, Shelby lied to us and said that they had NOT done our room at all even though someone came in and made the bed but did not put new sheets on. Shelby then came clean and agreed to have someone put new sheets on our bed but only after being caught lying did she do that. After they came to put new sheets on our bed with much attitude and disrespect we heard them talking poorly about us behind the front desk that evening. We called corporate and I have a case number pending. I am expecting a refund in the next 48 hours. Would NOT recommend.

No dining, no cooks, tv not working, reservation messed up, no breakfast, no cooks, no dinners, no cooks. For a Hiltion this experience & facility was unacceptabke. Very poor overall stay atvthis hotel!

Stayed for a night, good clean property

Stayed for a night, good clean property

As noted above Adequate parking Food options

As noted above Adequate parking Food options

Lovely property, wonderful room but the elevators were extremely hot inside 🔥

Loved the staff, rooms are very clean and quiet!

Lovely property, wonderful room but the elevators were extremely hot inside 🔥

Loved the staff, rooms are very clean and quiet!

Short staffed for checking in. Breakfast buffet is expensive and should be included for the price of the room.

It was very comfortable and the staff was friendly

It was very comfortable and the staff was friendly

Great, amazing hotel! Wonderful hot tub and pool, comfortable bed, slept very well, felt safe area, and great staff! 😊

Great, amazing hotel! Wonderful hot tub and pool, comfortable bed, slept very well, felt safe area, and great staff! 😊

Clean great hotel. Great restaurant across the parking lot.

Clean great hotel. Great restaurant across the parking lot.

Hair and dirty tubs

Hair and dirty tubs

Very people and dog friendly! Super clean with every amenity you could need.

Very people and dog friendly! Super clean with every amenity you could need.

All staff were helpful and nice!!

All staff were helpful and nice!!

loved it

loved it

Satisfied customer.

Having a restaurant in the hotel is an amenity that is not common for the price point of the facility. Food was great, staff was accommodating.

Having a restaurant in the hotel is an amenity that is not common for the price point of the facility. Food was great, staff was accommodating.

Great service - nice area