Nice and clean, close to everything important and parking was included for free 😊 Friendly staff.

Nice and clean, close to everything important and parking was included for free 😊 Friendly staff.

I’m not someone who normally writes reviews and I hate complaining, but we couldn’t wait to check out of this hotel. The rooms were clean but the rest of the hotel is tired. The pool is a thermal pool which has sulphur in it, sadly this makes the whole hotel smell really badly of egg. I’d read reviews about an egg smell previously and I thought people were over reacting, but they weren’t, it was very bad. The staff were rude and unhelpful. The food was awful. We are aged 30 and all other guests were 70 . The pool also tarnished my jewellery, my fault for wearing it but I didn’t realise the pool was thermal until I got in and there were no signs to indicate this. My jewellery is badly damaged. We read lots of positive reviews before arriving so we were looking forward to staying, but sadly it was a terrible experience. Lake Garda itself is beautiful, would recommend visiting the lake but do not stay at this hotel.

I’m not someone who normally writes reviews and I hate complaining, but we couldn’t wait to check out of this hotel. The rooms were clean but the rest of the hotel is tired. The pool is a thermal pool which has sulphur in it, sadly this makes the whole hotel smell really badly of egg. I’d read reviews about an egg smell previously and I thought people were over reacting, but they weren’t, it was very bad. The staff were rude and unhelpful. The food was awful. We are aged 30 and all other guests were 70 . The pool also tarnished my jewellery, my fault for wearing it but I didn’t realise the pool was thermal until I got in and there were no signs to indicate this. My jewellery is badly damaged. We read lots of positive reviews before arriving so we were looking forward to staying, but sadly it was a terrible experience. Lake Garda itself is beautiful, would recommend visiting the lake but do not stay at this hotel.

Great location just outside the historic centre. The room was clean but was on the small side and we couldn’t open two suitcases without having to move one to the bed. The thermal spa was amazing and the spa facilities were great, there is just an unfortunate egg smell which can’t be helped. Overall I would recommend.

Great location just outside the historic centre. The room was clean but was on the small side and we couldn’t open two suitcases without having to move one to the bed. The thermal spa was amazing and the spa facilities were great, there is just an unfortunate egg smell which can’t be helped. Overall I would recommend.

3/5 we would score this stay. The smell was something else. I couldn’t describe it other than it was constant, put us off eating and made us feel sick. I struggled to breath well throughout the stay. Thankfully it wasn’t that obvious in our room. Room was clean, bed was decent, ok size. Food was good. Smell was terrible in the dining area and majorly puts you off eating, it’s like rotten egg. We arrived very early due to flight and wasn’t able to check in early. We waited hours at the hotel. They did offer for us to stay longer the next day which was very appreciated. It’s out of season, we didn’t know this. So everything mainly is shut and there’s not much about. It is very dated decor in the communal areas, very random seating and you almost don’t know what to do with yourself when you’re there.

3/5 we would score this stay. The smell was something else. I couldn’t describe it other than it was constant, put us off eating and made us feel sick. I struggled to breath well throughout the stay. Thankfully it wasn’t that obvious in our room. Room was clean, bed was decent, ok size. Food was good. Smell was terrible in the dining area and majorly puts you off eating, it’s like rotten egg. We arrived very early due to flight and wasn’t able to check in early. We waited hours at the hotel. They did offer for us to stay longer the next day which was very appreciated. It’s out of season, we didn’t know this. So everything mainly is shut and there’s not much about. It is very dated decor in the communal areas, very random seating and you almost don’t know what to do with yourself when you’re there.

The hotel is in a prime location and provided more of a 'four star' experience than the other officially 'four star' hotels on our trip.

The hotel is in a prime location and provided more of a 'four star' experience than the other officially 'four star' hotels on our trip.

The hotel has been renovated. Replaced furniture. Unfortunately, the capacity of the furniture has decreased, and there are no drawers in the bedside tables. There are no hooks for towels and bathrobes in the bathroom. Also reduced the opening hours of the pool and spa. Now open from 9.00 to 19.00 (previously worked from 8.00 to 20.00). It is very uncomfortable

The hotel has been renovated. Replaced furniture. Unfortunately, the capacity of the furniture has decreased, and there are no drawers in the bedside tables. There are no hooks for towels and bathrobes in the bathroom. Also reduced the opening hours of the pool and spa. Now open from 9.00 to 19.00 (previously worked from 8.00 to 20.00). It is very uncomfortable

The hotel has been renovated. Replaced furniture. Unfortunately, the capacity of the furniture has decreased, and there are no drawers in the bedside tables. There are no hooks for towels and bathrobes in the bathroom. Also reduced the opening hours of the pool and spa. Now open from 9.00 to 19.00 (previously from 8.00 to 20.00)

The hotel has been renovated. Replaced furniture. Unfortunately, the capacity of the furniture has decreased, and there are no drawers in the bedside tables. There are no hooks for towels and bathrobes in the bathroom. Also reduced the opening hours of the pool and spa. Now open from 9.00 to 19.00 (previously from 8.00 to 20.00)

Lovely hotel in a fabulous spot. Great pool with jacuzzi and right on lake Garda.

Lovely hotel in a fabulous spot. Great pool with jacuzzi and right on lake Garda.

This is a very traditional homely hotel. Although.iy is old fashioned and a little tired its absolutely spotlessly clean. Its in the most amazing position , just two buildings away from the castle so its super convenient. Lovely stay

This is a very traditional homely hotel. Although.iy is old fashioned and a little tired its absolutely spotlessly clean. Its in the most amazing position , just two buildings away from the castle so its super convenient. Lovely stay

Hotel location is really perfect, just 100 m from old town. Nice and clean hotel, and very good service. Pool area was clean and perfect for couples. Only negative thing was that room was quite small and bed was very small and not very comfortable.

Hotel location is really perfect, just 100 m from old town. Nice and clean hotel, and very good service. Pool area was clean and perfect for couples. Only negative thing was that room was quite small and bed was very small and not very comfortable.

Not sure if there was a problem with the hotel when we were there, as nobody mentioned it. But unfortunately it really, really smelt of sulphur. It is a thermal hotel, but even being on the top floor we could still smell it very strongly through the corridor and into our room. unfortunately the hotel WIFI didn’t make it to our room, only downstairs in the lobby. Staff were fantastic and the location is incredible.

Not sure if there was a problem with the hotel when we were there, as nobody mentioned it. But unfortunately it really, really smelt of sulphur. It is a thermal hotel, but even being on the top floor we could still smell it very strongly through the corridor and into our room. unfortunately the hotel WIFI didn’t make it to our room, only downstairs in the lobby. Staff were fantastic and the location is incredible.

Very old hotel which was reflected in everything from the room to the restaurant - but great location and fine if you just need a place to sleep.

Very old hotel which was reflected in everything from the room to the restaurant - but great location and fine if you just need a place to sleep.

Great location with a lot to see. Staff is great and the hotel is well kept with peace and tranquillity at the fore front.

Great location with a lot to see. Staff is great and the hotel is well kept with peace and tranquillity at the fore front.

It looks old and feels old. It is close to the historic city but the hotel definitely needs up lifting. We were very much impressed with the service given by the receptionist. She is an Moldovan origin. She mad our stay enjoyable with her advice and behavior. Thank you

It looks old and feels old. It is close to the historic city but the hotel definitely needs up lifting. We were very much impressed with the service given by the receptionist. She is an Moldovan origin. She mad our stay enjoyable with her advice and behavior. Thank you

We left the rental car's lights on and killed the battery. Went to the front desk and asked for help. Within 10 minutes, their staff brought out the company car and cables and have us a jump start. No extra charge. Excellent service!

Booked the last Expedia room which turned out to be a room with many problems, shower, air conditioning unit, and phone. After complaining apart from the tiny room, I believe my room was functioning the best. Staff were excellent. Attention to the restaurant. Even though it was very good, ask to see the amount of your bill after every meal. It will save surprises at the end. The thermal was excellent. After s few days you didn’t want to leave.

Booked the last Expedia room which turned out to be a room with many problems, shower, air conditioning unit, and phone. After complaining apart from the tiny room, I believe my room was functioning the best. Staff were excellent. Attention to the restaurant. Even though it was very good, ask to see the amount of your bill after every meal. It will save surprises at the end. The thermal was excellent. After s few days you didn’t want to leave.

I was very positively surprised. Reviews were mixed. It was much cheaper than the other spa hotels, so I wasn't sure what to expect. Yes, it's a bit rundown, scrapes in walls, etc. But very clean and very comfortable. Receptionist was super friendly and helped me with anything I needed. The room was adequate, bed very comfortable, bathroom in good shape. My room - the cheapest available - had a terrace with gorgeous views. Yes, there is sulfur smell throughout the hotel - it's a spa hotel with thermal bath, so it's obvious. That's why you stay at that hotel. The thermal pool was awesome. Very relaxing and it really helped with my sore muscles. Dinner and breakfast were nice, service very fast. Breakfast included, dinner is an ok price. They promote healthy food but also have various choices of breads and sweets for those who want. It really feels like home, cozy and friendly. You are right by the public bus stop and right by the castle and entrance to the old Town.