This hotel is very convenient for cruise.

This hotel is very convenient for cruise.

We were robbed inside the hotel lobby. Doors wide open No security and the staff did not assist us in anyway. Wouldn't even call the police for us to report. Poorly trained staff. The best part was that the breakfast staff was friendly and food was fresh. We reserved a city view and instead got a view of a dilapated rooftop.

We were robbed inside the hotel lobby. Doors wide open No security and the staff did not assist us in anyway. Wouldn't even call the police for us to report. Poorly trained staff. The best part was that the breakfast staff was friendly and food was fresh. We reserved a city view and instead got a view of a dilapated rooftop.

Here is my recent experience with this hotel. I stayed there for a post-cruise stay of one night. Pros: location for cruisers only in my opinion. From the hotel you can walk along the train track to the cruise terminal in Valparaiso. Approximately 800m walk. Room was clean and bed comfortable. Our A/C unit did not work well so this was a negative point for me. Breakfast was good and had a nice variety of options. Cons: Location is not an incentive to go for a walk around. We took Uber to go to Vina del Mar which is nicer and not far. Check-in was average but not more. I believe this hotel needs more love. I would recommend ONLY if you take a cruise from Valparaiso cruise terminal and you want to be close,

Here is my recent experience with this hotel. I stayed there for a post-cruise stay of one night. Pros: location for cruisers only in my opinion. From the hotel you can walk along the train track to the cruise terminal in Valparaiso. Approximately 800m walk. Room was clean and bed comfortable. Our A/C unit did not work well so this was a negative point for me. Breakfast was good and had a nice variety of options. Cons: Location is not an incentive to go for a walk around. We took Uber to go to Vina del Mar which is nicer and not far. Check-in was average but not more. I believe this hotel needs more love. I would recommend ONLY if you take a cruise from Valparaiso cruise terminal and you want to be close,

Slept well, staff great

Slept well, staff great

Great location! Great staff! Nice room with view!

Great location! Great staff! Nice room with view!

Great staff!

Great staff!

Very friendly and helpful staff. The teacups need to be replace with mugs.

Very friendly and helpful staff. The teacups need to be replace with mugs.

Hotel lobby and hallways very dark, shower not working properly, Location is very central, but area don’t seem very safe. Would not stay there again.

This place was within a short walking distance to the cruise port even with our luggage. Room was clean and spacious. Beds were ok. Shower presser is great but shower walls had mold spots everywhere. Signs of restaurant time is wrong. Staff in restaurant unfamiliar with the availability of food. No other food along water front. I'd stay more in the city next time.

This place was within a short walking distance to the cruise port even with our luggage. Room was clean and spacious. Beds were ok. Shower presser is great but shower walls had mold spots everywhere. Signs of restaurant time is wrong. Staff in restaurant unfamiliar with the availability of food. No other food along water front. I'd stay more in the city next time.

Hotel lobby and hallways very dark, shower not working properly, Location is very central, but area don’t seem very safe. Would not stay there again.

For the money this place was good. I was very tired from travel and slept hard. The bed was comfortable and the room was clean. The staff was very friendly and courteous.

Hotel needs new furniture in lobby and brighter hall ways. The area is run down.

Hotel needs new furniture in lobby and brighter hall ways. The area is run down.

For the money this place was good. I was very tired from travel and slept hard. The bed was comfortable and the room was clean. The staff was very friendly and courteous.

All I want to say is a valuable ring was stolen from the room. They sent housekeeping to look but the ring had been in a suitcase. When I went to check out, no one even wanted to look me in the eye. Lynn Farrell

All I want to say is a valuable ring was stolen from the room. They sent housekeeping to look but the ring had been in a suitcase. When I went to check out, no one even wanted to look me in the eye. Lynn Farrell

It was a nice place but the area looks like it has become a bit run down. The parking situation was unclear and I got a parking ticket trying to figure it out. The hallways are really dark, but other than that very nice.

It was a nice place but the area looks like it has become a bit run down. The parking situation was unclear and I got a parking ticket trying to figure it out. The hallways are really dark, but other than that very nice.

Excellent service

Excellent service

The hotel was fine and the staff fine but the restaurant, breakfast and bar were poor.

The hotel was fine and the staff fine but the restaurant, breakfast and bar were poor.

Friendly, they gave us recommendations of places and were attentive.

Friendly, they gave us recommendations of places and were attentive.