Valet parking. Very classy place. Beautiful lobby. We had trouble finding the actual content on the TV guide, it was weird. The front desk person came up as well and she could not figure it out. Maybe it is a direct tv issue?? Otherwise. Very nice place.

Valet parking. Very classy place. Beautiful lobby. We had trouble finding the actual content on the TV guide, it was weird. The front desk person came up as well and she could not figure it out. Maybe it is a direct tv issue?? Otherwise. Very nice place.

Staff were instructed to NOT be helpful with customers re parking....Wow!!

Staff were instructed to NOT be helpful with customers re parking....Wow!!

My favorite hotel. Modern classy rooms, great staff, super clean. I try to stay at the Hancock Hotel whenever i am in northern ohio.

My favorite hotel. Modern classy rooms, great staff, super clean. I try to stay at the Hancock Hotel whenever i am in northern ohio.

Hotel was nice but has housekeeping issues. There was leftover cookie and water in the fridge so it was not cleaned between guests. No disposable cups for brushing teeth and only one coffee cup for two guests? Also there is no closet to hang clothes.

Hotel was nice but has housekeeping issues. There was leftover cookie and water in the fridge so it was not cleaned between guests. No disposable cups for brushing teeth and only one coffee cup for two guests? Also there is no closet to hang clothes.

Have stayed many times with no issues, this past time was charged $300 dollars claiming we smoked when we did NOT. Then was told there is nothing they can do even though they checked to see that we didn’t. Will never ever be returning

Very nice hotel and staff

Beautiful building, well maintained.

4 star yet no bellman. Opening front door unassisted while pushing or pulling a bell art awkward. Front desk person leaning/sitting at front desk while talking to 2 employees. Appeared to be personal conversation. While I question the 4 star rating I would stay again & would recommend.

My family and I loved it here, will be coming back.

Beautiful hotel with friendly staff and comfortable beds. Also, extremely clean and quiet.

My husband and I recently had the pleasure of staying at the Hancock Hotel, and I can’t say enough good things about my experience! From the moment we arrived, the staff was incredibly welcoming and made us feel right at home. The room was spotless, spacious, and beautifully decorated. The bed was incredibly comfortable, and I appreciated the little touches, like Dietsch chocolate covered pretzels in the room. Overall, my stay at the Hancock Hotel was truly exceptional. The combination of excellent service, beautiful accommodations, and great amenities made it a memorable experience.

Beautiful hotel with friendly staff and comfortable beds. Also, extremely clean and quiet.

This is the cleanest hotel I have ever visited. We visit this area a lot and we never knew this was here. Pleasant surprise.

Amazing place to stay. The staff was very friendly and helpful. Room was spotless. We enjoyed our stay with our 3 children

This is the cleanest hotel I have ever visited. We visit this area a lot and we never knew this was here. Pleasant surprise.

A world class hospitality experience in small town atmosphere!!! Superb!!!

A world class hospitality experience in small town atmosphere!!! Superb!!!

Great hotel! Rooms are large and clean. Bed was comfortable. Ate at Mancy's food was delicious.

Great hotel! Rooms are large and clean. Bed was comfortable. Ate at Mancy's food was delicious.

We had a great stay. Staff was friendly and easy to work with. The room was clean and presented well. Valet did a great job

We had a great stay. Staff was friendly and easy to work with. The room was clean and presented well. Valet did a great job

Very high brow establishment, not down to earth at all. Has a man dressed as a woman as a check in person which is a little off putting especially for the area. Very expensive steak house restaurant. They think highly of themselves and could do with being a little more down to earth and realistic.

Very high brow establishment, not down to earth at all. Has a man dressed as a woman as a check in person which is a little off putting especially for the area. Very expensive steak house restaurant. They think highly of themselves and could do with being a little more down to earth and realistic.

We were able to change rooms the second day of our stay with no issues. Staff was very helpful. We asked if any rooms with two beds were available and they moved us almost immediately. Very appreciative of the help.

We were able to change rooms the second day of our stay with no issues. Staff was very helpful. We asked if any rooms with two beds were available and they moved us almost immediately. Very appreciative of the help.

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This is one of the finest properties I’ve ever stayed in , seriously. New hotel, huge clean high end rooms! I recommend highly!!!