Lost use of water for 2 days unable to shower had to rent another hotel

Do not stay here! The pictures online look absolutely nothing like what the property really is. The buildings look like there are completely falling apart. We couldn’t get our car in the gate and when I reached out about the issue I didn’t receive a response until the next day. By then we had already booked another hotel because we didn’t feel safe staying there. The pool was absolutely disgusting and there were moldy pool noodles outside the door of the condo we were supposed to stay in. The place is nasty, unsafe and the pictures are completely misleading. Do not book here!

Loved our stay! Cannot wait to come stay again

The pool was not full or clean. It wasn't fixed until the third day of our stay. Even after it was filled and kind of cleaned, I would not swim in it. Also the shower did not drain so the water would come all the way out to the living area. It was a disaster! I was told that someone would be out to fix it but it was never fixed. Thankfully they had a shower out near the pool as that was our only means of showering. I was not given a refund and I would never recommend this property!!!!

Was never able to enter property. Had me outside with two toddlers for over three hours

It is close to the beach ⛱️. The only thing that might be considered a negative is you need a car to get to everything. You need that in Puerto Rico period. It is a very nice clean place to stay.

Safe gated community

The property was close to the beach that was a big plus and very safe