I like the location, the service and nice hotel staff. But it was so dusty that when I opened the curtains, dust flew around. It was moldy. The air conditioner is so effective that it's hot when I turn it off and cold when I turn it on.

Very near to shops and convenient for shopping. Although the breakfast is not a buffet, the room is very clean and comfortable.

There are a few really good ramen restaurants nearby. Check Google Map for details.

There are a few really good ramen restaurants nearby. Check Google Map for details.

Very near to shops and convenient for shopping. Although the breakfast is not a buffet, the room is very clean and comfortable.

Fair price for bigger room compared with other hotel. Quiet surrounding. Relative dark lighting setup at room. No lift from G/F to Lobby floor, there was just escalator for going up. If you want to going down, you can ask front desk for help to switch the escalator to going down direction.

Fair price for bigger room compared with other hotel. Quiet surrounding. Relative dark lighting setup at room. No lift from G/F to Lobby floor, there was just escalator for going up. If you want to going down, you can ask front desk for help to switch the escalator to going down direction.

a good , comfort and clean location to stay.

a good , comfort and clean location to stay.

Service and staff attitude as a whole is fine, because we did not have any chance to get in touch with them except at the time we checked in. But one point being worth mentioning is that the hotel staff would switch the one-way escalator (which is all the way going up) to cater the need of ONE Japanese customer and disregard the need of other hotel users (including us, who were at that time coming back and had to use the escalator to go up to the hotel lobby). It is very interesting and let us experience how “welcoming” the Nagoya people are.

Service and staff attitude as a whole is fine, because we did not have any chance to get in touch with them except at the time we checked in. But one point being worth mentioning is that the hotel staff would switch the one-way escalator (which is all the way going up) to cater the need of ONE Japanese customer and disregard the need of other hotel users (including us, who were at that time coming back and had to use the escalator to go up to the hotel lobby). It is very interesting and let us experience how “welcoming” the Nagoya people are.

The staff at the front desk was super helpful and friendly, and they speak good English. The hotel property is rather small, and does not have a proper lobby. The check in desk/reception is located on the 2nd floor. There is an escalator going up to the reception, however they just have stairs for coming down to the ground floor. It would be a big hassle if you need to carry your luggage down when you are departing the hotel. The staff can help you bring the luggage down if they are are available. The room is clean and reasonably spacious for two people.

The staff at the front desk was super helpful and friendly, and they speak good English. The hotel property is rather small, and does not have a proper lobby. The check in desk/reception is located on the 2nd floor. There is an escalator going up to the reception, however they just have stairs for coming down to the ground floor. It would be a big hassle if you need to carry your luggage down when you are departing the hotel. The staff can help you bring the luggage down if they are are available. The room is clean and reasonably spacious for two people.

I gave 5 stars for this hotel will definitely stay again. Thank you for the good service.

Room (deluxe twin with balcony) is large, so makes it comfortable. Beds are huge. Only problems are no escalator to get down (use stairs), no alerts on whether the 2 washer/dryers are in use (and only 2).

I gave 5 stars for this hotel will definitely stay again. Thank you for the good service.

Room (deluxe twin with balcony) is large, so makes it comfortable. Beds are huge. Only problems are no escalator to get down (use stairs), no alerts on whether the 2 washer/dryers are in use (and only 2).

Beautiful hotel! Very spacious and comfortable room. Staff were extremely attentive and helpful. We loved everything about this hotel and would definitely stay here again.

Beautiful hotel! Very spacious and comfortable room. Staff were extremely attentive and helpful. We loved everything about this hotel and would definitely stay here again.

I like the place

I like the place

Nice, friendly and helpful staff

The staff at the front could speak English pretty well, but their customer service and helpfulness without seeming like we were stressing them out or bothering them was incredible. We went our luggage ahead of us to Kyoto and the gentleman helped me fill out the form and was very kind. They seemed genuinely nice and like they wanted to help. Not the fake overly niceness of some receptionists. The aircon in the room actually worked and it worked very quickly. The room was clean and large for the price and type of hotel. The linens were clean and soft. The only thing is that it isn't around a lot of shopping, but that's just one stop away on the metro. This was a great hotel to stay at for the price. If you want breakfast though, you have to ask for it when you're making your reservation or contact them 2 days ahead of time. There is a Family Mart literally next door, so that wasn't a problem for us. The only thing I didn't like was that there was no coffee in the room; only roasted tea and matcha.

Nice, friendly and helpful staff

The staff at the front could speak English pretty well, but their customer service and helpfulness without seeming like we were stressing them out or bothering them was incredible. We went our luggage ahead of us to Kyoto and the gentleman helped me fill out the form and was very kind. They seemed genuinely nice and like they wanted to help. Not the fake overly niceness of some receptionists. The aircon in the room actually worked and it worked very quickly. The room was clean and large for the price and type of hotel. The linens were clean and soft. The only thing is that it isn't around a lot of shopping, but that's just one stop away on the metro. This was a great hotel to stay at for the price. If you want breakfast though, you have to ask for it when you're making your reservation or contact them 2 days ahead of time. There is a Family Mart literally next door, so that wasn't a problem for us. The only thing I didn't like was that there was no coffee in the room; only roasted tea and matcha.

Good Hotel

Good Hotel

Spacious compare to others city hotels in Japan, clean and tidy. but only have 2 laundry machines on 12/F so waited a few hours to wash clothes

Spacious compare to others city hotels in Japan, clean and tidy. but only have 2 laundry machines on 12/F so waited a few hours to wash clothes

good hotel

good hotel

Very exceptional service. Loved the stay, professional staffs, clean and relaxing property, and close to the museum and park.