Everything was lovely, first night shower water was coming out brown and there was residual dirt in the bath tub. Used the onsen to wash so wasn’t a huge problem

Absolutely love this place! Stayed here before and we will definitely come back. So easy to hire ski equipment, buy lift passes and ski straight from the door. Great onsen , friendly staff and a cozy bar. Easy shuttle bus ride to HIRAFU . Highly recommend staying here!

Absolutely love this place! Stayed here before and we will definitely come back. So easy to hire ski equipment, buy lift passes and ski straight from the door. Great onsen , friendly staff and a cozy bar. Easy shuttle bus ride to HIRAFU . Highly recommend staying here!

Very helpful staff. Room was very nice, except we discovered stained bedsheets and a stained comforter and pillow cases. The bed set is all white and we found brown and green stains in various places. Pretty gross but the rest of the hotel was wonderful.

Very helpful staff. Room was very nice, except we discovered stained bedsheets and a stained comforter and pillow cases. The bed set is all white and we found brown and green stains in various places. Pretty gross but the rest of the hotel was wonderful.

Very short distance to gondola access , ski in ski access to resort runs, Breakfast was good with many options on offer ,

Very short distance to gondola access , ski in ski access to resort runs, Breakfast was good with many options on offer ,

The hotel was in a perfect location for ski in/ out and the parking was free and plentiful. You do have to drive to get to the nice restaurants nearby but not more than 5 minutes. The staff were friendly and helpful and the onsen was great. The breakfast was not as busy as some reviews suggested and was fine to fill up for skiing. The ski room process was easy and convenient.

The hotel was in a perfect location for ski in/ out and the parking was free and plentiful. You do have to drive to get to the nice restaurants nearby but not more than 5 minutes. The staff were friendly and helpful and the onsen was great. The breakfast was not as busy as some reviews suggested and was fine to fill up for skiing. The ski room process was easy and convenient.

Access to Ski is very convenient, one directly from the second floor and other from the equipment rental shop which connected to the lobby. With magic carpet and gondola right next to the hotel. Very recommended for family with kids

Access to Ski is very convenient, one directly from the second floor and other from the equipment rental shop which connected to the lobby. With magic carpet and gondola right next to the hotel. Very recommended for family with kids

Room was cosy, bed comfortable with fantastic views with we enjoyed waking up to every morning. The onsen was great with an indoor and outside pool. Staff were very helpful. Shuttles were on time and convenient. Skiing was amazing too. Only let down by the food at breakfast. Although there seemed to be a large selection of Japanese food and some western food, it was always lukewarm or cold. Maybe even a few microwaves to heat up the food would have been helpful.

Room was cosy, bed comfortable with fantastic views with we enjoyed waking up to every morning. The onsen was great with an indoor and outside pool. Staff were very helpful. Shuttles were on time and convenient. Skiing was amazing too. Only let down by the food at breakfast. Although there seemed to be a large selection of Japanese food and some western food, it was always lukewarm or cold. Maybe even a few microwaves to heat up the food would have been helpful.

Good Mountain Snow view!

Good Mountain Snow view!

Very comfortable stay, great breakfast buffet, access to the ski mountain is excellent, some dining options available on foot, but there's a bus to go to the other resorts for more food options

Very comfortable stay, great breakfast buffet, access to the ski mountain is excellent, some dining options available on foot, but there's a bus to go to the other resorts for more food options

This hotel attracted us at the first instance due to its reasonable price, given the fact that it is conveniently located by the ski lifts. Most other hotels with such convenience are much more expensive. We also love the fact that it is situated in Niseko Village instead of the very busy and crowded Hirafu. Our Deluxe Room is very spacious and very clean. Although the bathroom is a bit small, it did not bother us that much. Good quality toiletries were provided and although the room was only cleaned every other day, we were provided with plenty of clean towels and yukatas for the onsen to last through those non-cleaning days. Breakfast was fantastic – with a wide spread of different types of food to choose from. Although they are the same for the whole 1 week we were there, the variety is wide enough for us to choose different meals everyday if we wish so. Oh, the coffee was simply delicious and did not taste like machine-made ones at all. The free shuttle from the hotel to Hirafu and other nearby areas are really convenient and reliable. It makes going into Hirafu for meals so easy. They are many buses which run through the day and even at late hours at night. We have no hesitation in recommending this wonderful hotel to other guests to Niseko. We are so glad we chose this hotel, and missed our stay there already! A shoutout to Galih from Tomioka Bar, Yanny from Front Desk and Dan from the equipment Rental Department.

This hotel attracted us at the first instance due to its reasonable price, given the fact that it is conveniently located by the ski lifts. Most other hotels with such convenience are much more expensive. We also love the fact that it is situated in Niseko Village instead of the very busy and crowded Hirafu. Our Deluxe Room is very spacious and very clean. Although the bathroom is a bit small, it did not bother us that much. Good quality toiletries were provided and although the room was only cleaned every other day, we were provided with plenty of clean towels and yukatas for the onsen to last through those non-cleaning days. Breakfast was fantastic – with a wide spread of different types of food to choose from. Although they are the same for the whole 1 week we were there, the variety is wide enough for us to choose different meals everyday if we wish so. Oh, the coffee was simply delicious and did not taste like machine-made ones at all. The free shuttle from the hotel to Hirafu and other nearby areas are really convenient and reliable. It makes going into Hirafu for meals so easy. They are many buses which run through the day and even at late hours at night. We have no hesitation in recommending this wonderful hotel to other guests to Niseko. We are so glad we chose this hotel, and missed our stay there already! A shoutout to Galih from Tomioka Bar, Yanny from Front Desk and Dan from the equipment Rental Department.

The hotel was lovely and the staff very friendly. The room was large with a good view and directly on the slopes. One thing to be aware of is that if the top lifts are closed it’s a bus to the next resort, the gondola outside the Hilton was always very busy and too approx 30 minutes to get on. There slopes were varied though in the resort at the hotel. The food was ok. Mass catering style. No option for just a meal. Just a massive Buffett with no other options close by, so again it’s the his if you don’t want to pay for the over priced buffet on the evening. Breakfast was nice though. The bar area is lovely and the Onsen very nice. We are a few nights from the bar menu but it stops at 17:00pm, could do with extending that really.

The hotel was lovely and the staff very friendly. The room was large with a good view and directly on the slopes. One thing to be aware of is that if the top lifts are closed it’s a bus to the next resort, the gondola outside the Hilton was always very busy and too approx 30 minutes to get on. There slopes were varied though in the resort at the hotel. The food was ok. Mass catering style. No option for just a meal. Just a massive Buffett with no other options close by, so again it’s the his if you don’t want to pay for the over priced buffet on the evening. Breakfast was nice though. The bar area is lovely and the Onsen very nice. We are a few nights from the bar menu but it stops at 17:00pm, could do with extending that really.

Amazing stay here. Right on the mountain, food is great and the bud service is so easy to use. Staff is also extremely nice and helpful

Needs some work. Definitely great location but not quite up to par for the money. Always good breakfast and customer service but the property is looking tired. Really went out of their way to get us to kutchan

Amazing stay here. Right on the mountain, food is great and the bud service is so easy to use. Staff is also extremely nice and helpful

Needs some work. Definitely great location but not quite up to par for the money. Always good breakfast and customer service but the property is looking tired. Really went out of their way to get us to kutchan

A great ski in ski out resort.....Great experience to relax in the onsen after a day of skiing or snow boarding to relieve muscle pain. Reasonable Pricing includes breakfast, onsen facilities, ski hire, lift pass purchase and lessons can be found in one convenient place! The shuttle services was fantastic to get around with

A great ski in ski out resort.....Great experience to relax in the onsen after a day of skiing or snow boarding to relieve muscle pain. Reasonable Pricing includes breakfast, onsen facilities, ski hire, lift pass purchase and lessons can be found in one convenient place! The shuttle services was fantastic to get around with

The English speaking staff at the reception is well appreciated

The English speaking staff at the reception is well appreciated

Amazing staff. Massa the server at breakfast couldn’t be more kind to our vegan daughter

Amazing staff. Massa the server at breakfast couldn’t be more kind to our vegan daughter

Food and staff were terrible