Everything was perfect - no complaints.

Everything was perfect - no complaints.

We had a wonderful stay. We were greeted with smiles and some fresh juice. The room was beautiful and clean. I loved that we could open the windows to let fresh air in. The grounds were beautiful and an amazing background for pictures. Breakfast was included and was very delicious.

We had a wonderful stay. We were greeted with smiles and some fresh juice. The room was beautiful and clean. I loved that we could open the windows to let fresh air in. The grounds were beautiful and an amazing background for pictures. Breakfast was included and was very delicious.

Stayed at this hotel 6 nights with 3 separate check-ins as part of an organized tourist trip. The quiet location seems inconvenient. However, it is possible to walk into the city center within 10 minutes or so, if you are inclined to do this. The area outside of the hotel grounds is safe, but missing sidewalks, electric wires are hanging from poles, but this is the general condition in Nepal. The hotel staff tried hard to give good service and were always very polite. The breakfast buffet is quite extensive, with a waffle and omelet station. Had dinner once each in both of the in-house restaurants. Good service and good food. The beds were comfy and the AC worked well. Overall the place looked and smelled clean, but we did see a mouse in the lobby our last day there.

Stayed at this hotel 6 nights with 3 separate check-ins as part of an organized tourist trip. The quiet location seems inconvenient. However, it is possible to walk into the city center within 10 minutes or so, if you are inclined to do this. The area outside of the hotel grounds is safe, but missing sidewalks, electric wires are hanging from poles, but this is the general condition in Nepal. The hotel staff tried hard to give good service and were always very polite. The breakfast buffet is quite extensive, with a waffle and omelet station. Had dinner once each in both of the in-house restaurants. Good service and good food. The beds were comfy and the AC worked well. Overall the place looked and smelled clean, but we did see a mouse in the lobby our last day there.

This was a work trip and we booked five rooms for a few nights. Checkin: Rude front desk, on check-in telling me I had to provide passport and wouldn’t accept drivers license. Straight away into an attitude like he was doing me a big favour and I shouldn’t be allowed to stay… what a welcome! Later in the stay one of my staff was harassed by the front door guard and told the motorbike helmet he had in his hands wasn’t allowed inside the hotel!?!? I also had my helmet in my hands (we had just parked rental bikes) and this guard at the door started on me. We eventually ignored the guard and took our helmets inside but we felt this was started due to my staff member being Bangladeshi. To top it all off I went to front desk to ensure bill was sorted and checked out. Four hours later as I am getting into my taxi a front desk guy races up to the taxi and demands to know what room I am in so he can make sure I have paid! That’s a first! Pool was never open, and a heads up the pictures are all of the conference centre not the hotel which blares music from weddings etc most nights into the singles glazed windows… it’s a 3 star hotel imo… dated, worn, and rude staff. Many many other options.

This was a work trip and we booked five rooms for a few nights. Checkin: Rude front desk, on check-in telling me I had to provide passport and wouldn’t accept drivers license. Straight away into an attitude like he was doing me a big favour and I shouldn’t be allowed to stay… what a welcome! Later in the stay one of my staff was harassed by the front door guard and told the motorbike helmet he had in his hands wasn’t allowed inside the hotel!?!? I also had my helmet in my hands (we had just parked rental bikes) and this guard at the door started on me. We eventually ignored the guard and took our helmets inside but we felt this was started due to my staff member being Bangladeshi. To top it all off I went to front desk to ensure bill was sorted and checked out. Four hours later as I am getting into my taxi a front desk guy races up to the taxi and demands to know what room I am in so he can make sure I have paid! That’s a first! Pool was never open, and a heads up the pictures are all of the conference centre not the hotel which blares music from weddings etc most nights into the singles glazed windows… it’s a 3 star hotel imo… dated, worn, and rude staff. Many many other options.