Clean room, great view of the Frontenac. Comfortable bed and modern bathroom. Front desk staff were very friendly, welcoming, and accommodating. A lovely stay!

Clean room, great view of the Frontenac. Comfortable bed and modern bathroom. Front desk staff were very friendly, welcoming, and accommodating. A lovely stay!

The hotel is clean, rooms and bathroom are clean, staff is friendly and provided great information for what we wanted to do. It is winter so they have to put the heat on but you can’t control it. You have to open window. There’s the breakfast area on the basement level, with tv and a ton of games for all ages. It’s a big room and complimentary coffee, espresso, hot chocolate to make. Old Quebec City is nice area to walk with lots of shops, and restaurants! The hotel is less then 20 minutes to Mega park, which is a mall and amusement park in one inside a large building. So worth it! I would definitely stay at this hotel again and again!

The bathroom sink was block, the whole bathroom smelled moldy and there actually mold in the shower

The bathroom sink was block, the whole bathroom smelled moldy and there actually mold in the shower

The desk clerk was especially helpful in accomodating guest and helping find a place for dinner.

The desk clerk was especially helpful in accomodating guest and helping find a place for dinner.

there should be a notice that the FRONT stairs are not easily accessible so more info about entering via the back should be noted. the front desk staff was awesome, bed was super comfy WE REALLY LIKED THE ROOM

there should be a notice that the FRONT stairs are not easily accessible so more info about entering via the back should be noted. the front desk staff was awesome, bed was super comfy WE REALLY LIKED THE ROOM

Located next to a park with a lovely view of the Saint Lawrence River. Back entrance for easy entrance for guests with a room key. Front entrance steps may be difficult for handicapped. Close to the Citadelle and local restaurants. Room was clean and the bed was comfortable. A bit tight by the foot of the bed.

Located next to a park with a lovely view of the Saint Lawrence River. Back entrance for easy entrance for guests with a room key. Front entrance steps may be difficult for handicapped. Close to the Citadelle and local restaurants. Room was clean and the bed was comfortable. A bit tight by the foot of the bed.

Overall very satisfied, friendly staff, great location.

Overall very satisfied, friendly staff, great location.

Very friendly and extremely helpful staff

Very friendly and extremely helpful staff

Great location, friendly staff, helpful with respect to looking after bags following check out. Convenient parking nearby facilitated by hotel.

Great location, friendly staff, helpful with respect to looking after bags following check out. Convenient parking nearby facilitated by hotel.

Perfect location to walk the city. Stairs in front, but no stairs in the rear of hotel for unloading. Has elevators. Breakfast is fair. Comfortable.

Perfect location to walk the city. Stairs in front, but no stairs in the rear of hotel for unloading. Has elevators. Breakfast is fair. Comfortable.

Great location, easily accessible to places of interest and restaurants. Hotel staff was very helpful and friendly.

Great location, easily accessible to places of interest and restaurants. Hotel staff was very helpful and friendly.

We had a wonderful stay here. Perfect location and lovely room. Loved the rooftop deck. Only issue is that the elevator was broken on our departure day and we were on the 3rd floor. We are an older couple and it would of been nice if someone would of been around to help us get our bags down. We saw a man cleaning on the 3rd floor when we realized the elevator was broken but he would not help.

We had a wonderful stay here. Perfect location and lovely room. Loved the rooftop deck. Only issue is that the elevator was broken on our departure day and we were on the 3rd floor. We are an older couple and it would of been nice if someone would of been around to help us get our bags down. We saw a man cleaning on the 3rd floor when we realized the elevator was broken but he would not help.

Arrived at 7pm room had not been cleaned had to spend the first night in a smaller cheaper room hotel failed to compensate us for our troubles like they said unable to refund us $ because we booked through a third party which seems to me if they really wanted to make amends for our troubles they could have found a way around that issue rooms are small and oddly laid out great location but they need to do better

Arrived at 7pm room had not been cleaned had to spend the first night in a smaller cheaper room hotel failed to compensate us for our troubles like they said unable to refund us $ because we booked through a third party which seems to me if they really wanted to make amends for our troubles they could have found a way around that issue rooms are small and oddly laid out great location but they need to do better

Great location. Excellent staff. Very Friendly.

Samuel is an amazing ambassador for your hotel. He greeted us with a friendly smile, and answered A LOT of questions, translated for us and went out of his way to be helpful. All with a smile. It was raining and we didn’t want to get out, and he even helped us order food delivery to the hotel. The lounge is a lovely place to gather.

This is a charming hotel in a great location! The renovations they have done are great--modern touches while retaining a lot of the history of the building. Our room was clean and comfortable. There is a rooftop area for relaxation that we weren't able to use due to rain, but they do have a lounge area in the basement where you can purchase wine by the glass. They have a cappuccino machine as well as board games available in the lounge. It is an easy walk to many restaurants and shops. The breakfast is adequate--there are commercially prepared and frozen pancakes and quiches, as well as the usual toast, dry cereal, yogurt, hard boiled eggs. The coffee was good. The staff was friendly and all speak English. There is an elevator in the building, but steep stairs at the front entrance. There is a back entrance without stairs and the taxis/ubers will be able to drop you off at that entrance if needed. We had a great experience and look forward to staying again.

Do not book if you have mobility issues or are elderly. You have to go up and down a flight of stairs to reach the lobby. It is impossible if you have any luggage. The shower is in the middle of the room with no privacy. The controls On the shower are difficult to operate. The TV operation requires a teenager to operate. You had to use 2 different remotes to operate the TV.

Samuel is an amazing ambassador for your hotel. He greeted us with a friendly smile, and answered A LOT of questions, translated for us and went out of his way to be helpful. All with a smile. It was raining and we didn’t want to get out, and he even helped us order food delivery to the hotel. The lounge is a lovely place to gather.

Do not book if you have mobility issues or are elderly. You have to go up and down a flight of stairs to reach the lobby. It is impossible if you have any luggage. The shower is in the middle of the room with no privacy. The controls On the shower are difficult to operate. The TV operation requires a teenager to operate. You had to use 2 different remotes to operate the TV.

This is a charming hotel in a great location! The renovations they have done are great--modern touches while retaining a lot of the history of the building. Our room was clean and comfortable. There is a rooftop area for relaxation that we weren't able to use due to rain, but they do have a lounge area in the basement where you can purchase wine by the glass. They have a cappuccino machine as well as board games available in the lounge. It is an easy walk to many restaurants and shops. The breakfast is adequate--there are commercially prepared and frozen pancakes and quiches, as well as the usual toast, dry cereal, yogurt, hard boiled eggs. The coffee was good. The staff was friendly and all speak English. There is an elevator in the building, but steep stairs at the front entrance. There is a back entrance without stairs and the taxis/ubers will be able to drop you off at that entrance if needed. We had a great experience and look forward to staying again.