Very happy with my stay

Rooms were comfortable and clean. The hotel facilities were in poor condition, including the gym, sauna, and jacuzzi. Staff was nice and hotel is in a good location.

Rooms were comfortable and clean. The hotel facilities were in poor condition, including the gym, sauna, and jacuzzi. Staff was nice and hotel is in a good location.

Picture did not match the orbitz photo. Place was dirty. Couldn't shower due to clogged drain. Switched room and had the same clogged drain issues. Second room was still dirty.

Picture did not match the orbitz photo. Place was dirty. Couldn't shower due to clogged drain. Switched room and had the same clogged drain issues. Second room was still dirty.

1. Room too small for the price. 2. Restaurant staff brought wrong food and refused to change it!

1. Room too small for the price. 2. Restaurant staff brought wrong food and refused to change it!

Staff very nice, room a little small as was the bathroom. It was okay for the 1 night I stayed there

Staff very nice, room a little small as was the bathroom. It was okay for the 1 night I stayed there

The online pics were not entirely representative of the room I had. The mirror in the room was cracked and "fixed" with clear silicone sealer instead of being replaced. The walls had bubbling plaster probably caused by a water leak from the air conditioning above. The whole room was desperately in need of a lick of paint. The silicone seals in the bathroom were moldy and had come away from the walls, probably creating a damp problem in the room below. A glass shelf in the bathroom had been broken and not replaced. The room was shabby. I even found a cockroach in there on the second night. The place could easily be significantly improved if a decorator / handyman spent a couple of days in there followed by a deep clean. Daily cleaning was really only very basic. I honestly can't recommend this place as they don't seem to care for their own property. On the positive side, the aircon was fine and the wifi worked.

The online pics were not entirely representative of the room I had. The mirror in the room was cracked and "fixed" with clear silicone sealer instead of being replaced. The walls had bubbling plaster probably caused by a water leak from the air conditioning above. The whole room was desperately in need of a lick of paint. The silicone seals in the bathroom were moldy and had come away from the walls, probably creating a damp problem in the room below. A glass shelf in the bathroom had been broken and not replaced. The room was shabby. I even found a cockroach in there on the second night. The place could easily be significantly improved if a decorator / handyman spent a couple of days in there followed by a deep clean. Daily cleaning was really only very basic. I honestly can't recommend this place as they don't seem to care for their own property. On the positive side, the aircon was fine and the wifi worked.

Arrived from a late flight and went to our room. Was small the bed was pushed up against a wall so if sleeping at this side had to climb in and iut if bed. Really not convenient. Very small window looking over building and air con didn’t work well. Not as stated very disappointed. Awake most of the night as so hot to sleep. Next morning complained to reception and they moved us to another room. They said was a VIP room which I’d say was over advertising but definitely better than one we had. Air con worked and bigger window more space. And a safe which first one didn’t have either! Advertisers that there’s a spa, bar etc none of this was open. The gym was open and the outside terrace but sun beds poor and area needs an update.

Arrived from a late flight and went to our room. Was small the bed was pushed up against a wall so if sleeping at this side had to climb in and iut if bed. Really not convenient. Very small window looking over building and air con didn’t work well. Not as stated very disappointed. Awake most of the night as so hot to sleep. Next morning complained to reception and they moved us to another room. They said was a VIP room which I’d say was over advertising but definitely better than one we had. Air con worked and bigger window more space. And a safe which first one didn’t have either! Advertisers that there’s a spa, bar etc none of this was open. The gym was open and the outside terrace but sun beds poor and area needs an update.

The washroom fan not worki g

The washroom fan not worki g

One of the favorite place when a go in PP

One of the favorite place when a go in PP

We booked three nights in order to do some sightseeing in Phnom Penh. Our room was clean and comfortable and great to return to each day. Our only issue was that we had a neighbor who appeared to be conducting phone business meetings late at night and into the early morning hours and he was very loud. Perhaps an enforcement of quiet hours and the encouragement to keep voices at low decibels at night would be helpful. Other than that, our stay was lovely!

We booked three nights in order to do some sightseeing in Phnom Penh. Our room was clean and comfortable and great to return to each day. Our only issue was that we had a neighbor who appeared to be conducting phone business meetings late at night and into the early morning hours and he was very loud. Perhaps an enforcement of quiet hours and the encouragement to keep voices at low decibels at night would be helpful. Other than that, our stay was lovely!

The service and the location were perfect with several available restaurants and numerous street vendors close by. The staff were very attentive and personable. Close to the Cental Market as well! An exceptional value indeed!! The property is older and in need of some updates however the room was very clean and the bed firm and totally restful.

The service and the location were perfect with several available restaurants and numerous street vendors close by. The staff were very attentive and personable. Close to the Cental Market as well! An exceptional value indeed!! The property is older and in need of some updates however the room was very clean and the bed firm and totally restful.

Tv, kettle, needed repair. Room should be all checked before giving to customers. The spa and gym equipment didn’t work either.

Both the reception staff and the cleaning staff are super friendly. Pick-up service from the airport was reliable and easy. I emailed them in English and they arranged an experienced driver and a suitable car for us. It was $20 for the 3 of us and a few bags. I enjoyed my stay and will come back if I go to Phnom Penh again.

Tv, kettle, needed repair. Room should be all checked before giving to customers. The spa and gym equipment didn’t work either.

Hotel was nice, staff was very friendly and helpful, everyone spoke relatively decent English or well enough that I didn't have to use a translator. Wish I didn't have to look at another building right outside my window but what can ya do? Overall good stay for the price!

First room i got the a/c wasn't working they put me in a new room. Couldn't take a shower in the new room only a bath.The so called gym is a joke. The room was ok other than the no shower. The staff were friendly up untill check out day when they weren't going to honor the late check out included with my vip access.

First room i got the a/c wasn't working they put me in a new room. Couldn't take a shower in the new room only a bath.The so called gym is a joke. The room was ok other than the no shower. The staff were friendly up untill check out day when they weren't going to honor the late check out included with my vip access.

Hotels.com.needs to be more careful when entering contact numbers as they enter incorrectly on the system. The hotel is central to Orussey Market and central market. **** loud music at night about 300 metres from the hotel there is this disco place. I had to contact the manager to complain about the music. It was blasting loud. I was told it was Cambodian New Year. The music slowly eased at midnight but you still could hear it until next morning. Good customer service. Most of thrm are quite friendly. I must agree with some customers comment about some night male staff is not as friendly as night day staffs. Over all I can't complain. The place is clean, good air con and hot water sytem. When ever upstairs people having shower, you can hear a very loud noise of water traveling through the pipe and it's quite loud.. I noticed hotels. Com takes lots of commission off each customers and put it as tax and admin fees. Does it mean tipping goes to room service staffs or on their own pocket???

Hotels.com.needs to be more careful when entering contact numbers as they enter incorrectly on the system. The hotel is central to Orussey Market and central market. **** loud music at night about 300 metres from the hotel there is this disco place. I had to contact the manager to complain about the music. It was blasting loud. I was told it was Cambodian New Year. The music slowly eased at midnight but you still could hear it until next morning. Good customer service. Most of thrm are quite friendly. I must agree with some customers comment about some night male staff is not as friendly as night day staffs. Over all I can't complain. The place is clean, good air con and hot water sytem. When ever upstairs people having shower, you can hear a very loud noise of water traveling through the pipe and it's quite loud.. I noticed hotels. Com takes lots of commission off each customers and put it as tax and admin fees. Does it mean tipping goes to room service staffs or on their own pocket???

Excellent, convenience to everywhere.

Great location hotel and easy to walking distance.

Great location hotel and easy to walking distance.